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Servqual-Biblioteca-Juan Manuel Cevallos Ampuero
Servqual-Biblioteca-Juan Manuel Cevallos Ampuero
October 7, 2017 | Author: Juan Manuel Cevallos Ampuero | Category:
Quality (Business)
,
Reliability Engineering
,
Factor Analysis
,
Spss
,
Artificial Neural Network
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Description
Investigación aplicada de Servqual para medir la calidad en una biblioteca
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