MERLYN PATRICIA D CURRICULUM VITAE ANAND .S Mob No: +91- 9739 731 731 Email:
[email protected] Assistant Manager (Human Resources) · A dynamic professional with around 5 years of experience in HRM broadly in Recruitment, Performance Appraisal, Compensation, Training and development, Policy Procedures, Employee engagement activates, General Administration and Personnel Management, ISO Auditing, Employee relation & Retention. · Currently Associated with Mandovi Motors Pvt Ltd as Assistant Manager - HR( Mangalore Zonal Area) · Proficient in Planning, Strategizing and implementing abilities with demonstrated success in Handling HR Related issues as well as administrative Issues. · Expertise in handling HR functions entailing Recruitment, Training, Grievance Issues and Managing Vendors. · Adept at handling day to day administrative activities in coordination with internal /external departments for smoothen business operations. · An effective communicator with excellent relationship building & interpersonal skills. Strong analytical, problem solving and organizational ability. Possess flexible and details orientated attitude. ORGANISATIONAL EXPERIENCE Tenure Company Name Designation Febâ 2013 â Till Date Mandovi Motors Pvt Ltd(Mangalore) Assistant Manager âHR Novâ 2011 â Janâ 2013 Lahoti Motors Pvt Ltd(Gulbarga) Executive - HR Professional Experience & Outcomes: Currently working in Mandovi Motors Pvt Ltd as Asst. Manager HR with the below responsibilities Description: Mandovi is one of the top Maruti Suzuki Dealers in India and are the first authorized dealers for Maruti Suzuki in Karnataka and commenced operations at Bangalore on 14th June 1984. Mandovi Motors Pvt Ltd has over 4000+ employees and the company is certified as ISO 9001/2000 for its quality System. Recruitment / Compensation · Coordinating Manpower Planning, Recruitment, Induction, Exit Interviews & ensuring culture fit · Developing / Introducing new Recruitment Policy as per staffing projections · Handling salary negotiation, payroll system and compensation administration · Handling Joining Formalities, Inductions, Employee Records and File generation, assigning Employee no. New System and Policies · Defining Plans, policies and procedures for gather operational efficiency and employee development. · Developing / Updating and implementing compensation plans, rewards & recognition scheme, HR policies and communicating them across the organization at all level. · Maintaining an employee master data along with their leave travel administration. · Counseling / Grievance handling of the employee to maintain healthy work environment and facilitating employee satisfaction, HR survey and community development activities. Performance Appraisal · Handling Performance Management System and identify scope for enhancing them. · Initiated reward recognition program & incentive system and Training and development based on the PMS · Identify the talent & enhance them for the benefit of an employee as well as organization Training and Development · Conducted managerial / technical & product training to enhance the managerial and soft skills of the employee Employee Engagement Activities · Organize employee events - Birthday Parties, ethnic celebration, sports and games and family get together etc. General Administration · Coordinating with Chartered accountant for tax computation, coordinating with employees to ease the Tax filing process. · Coordinating with consultant for all the Shop and Establishment related work. · Client Audit Management. ISO âAuditing: · ISO Contribution- Following the ISO procedures for the quality maintenance · Filing the HR-Dept. activities as per the ISO documentation to ensure quality work. Employee Relations: · This role includes maintaining a good relation with all the employees. In case employees are facing some problem, helping them out and counseling them. · If employees are finding it difficult to work with their team members finding out what are the reasons and solving them. If it becomes difficult to handle at first level then escalating the matter to next level. Lahoti Motors Pvt Ltd as HR Officer (Nov 14th 2011 to Jan 15th 2013) Lahoti Motors an authorized dealer of âMARUTI SUZUKIâ and is the only division which is managing sales and services for three districts of Karnataka with an employee size of 250+. Challenges:- 1) Weak HR Processes to manage distributed resources across three districts. As part of my role as HR executive (Right out of college) it was initially difficult to understand and manage offsite resources but to be frank it took time for me to understand the employees and their line of thinking on the benefits, But fixed this issue by incorporating incentives for the employees for their extra efforts/contribution to the companyâs growth. As an outcome of this it help the company with reduced attrition and less investment on the sales recruitment. 2) Streamline outdated HR policies using new tools. With a collaborative/regular efforts with my MD implemented couple of processes(like resource pooling, mediclame, resource time management, application of HR tools like tally etc for resource Database management),which not only decreased the turnaround time for managing things but also helped both the employees as well as the organization to achieve and manage tough things easily. 3) Faced difficulty in managing both technical as well as non technical employees at the same time. Other Outcomes:- 1) Created/Updated a one point employee Database for managing all the Employee records. 2) Processed all new-hires, benefits, leaves, termination and payroll paperworks, ensuring 100% compliance with Indian laws and regulatory mandates and serving as primary contact person answering management and staff questions in relating to the salary, PF, ESI ,Final settlements & PT. 3) As said above Co-authored sections of companyâs policies and procedures manual in outlining companys payroll, background checks, references, breaks, vacations, weekly and monthly sales goals. 4) Resolved disputes/ employee grievances / Inter-department communications/disputes. 5) Incorporated the billable hours of tracking using advanced XL sheet features of Microsoft. 6) Managed Initiating Quarterly Performance appraisal followed by annual review & Monthly rewarding up, prepared/ managed increment plan and increment letters. 7) Handled and controlled the Security Management/House keeping management teams. Maruti Suzuki Skills:- 1) Creating the Employee Master in DMS. 2) Updation of Training, Registrations, and Nomination in DMS. 3) Having knowledge of Sales Enquires Billings, etc. in DMS. EDUCATION / DEGREE · M.B.A (HR &Marketing) - Bangalore University. · Degree; B.S.C - CS â Gulbarga University COMPUTER SKILLS Microsoft Word, Excel, PowerPoint, Windows XP, Tally & Other administrative tools. AWARDS, KEY STRENGTHS & OTHER ACTIVITIES · Qualified professional with MBA in HR & Marketing from R R College of Management Studies & Computer Application - Bangalore. · Possess excellent coordination & negotiation skills; target and achievement oriented with an ability to take up challenges and perform in changing work environments. · Self motivated, Smart working and goal-oriented with a high degree of flexibility, creativity, resourcefulness, commitment and optimism. An effective Individual/team player with exceptional planning and execution skills coupled with a systematic approach and quick adaptability. · A first leg in candidate for team up engagements and other cultural activities. Educational Projects:- · VASAVADATTA CEMENT LTD, SEDAM (9 Feb 2011 To 10 March 2011) Title â The overall study of Training & Development in Vasavadatta Description - Training and development is an attempt to improve the current and future employee performance by increasing an attitude of employeeâs knowledge, skills behavior, and aptitude towards the requirement of the job in an organization. The need for Training and development arises to maintain the match between employeeâs capability and their job requirements in terms of knowledge, skills and attitudes · KARANJA INDUSTRIES PVT LTD, BIDAR (29 June 2010 To 30 July 2010) Title - An organizational study PERSONAL DETAILS Date of Birth : 12 July 1988. Gender : Male. Fatherâs Name : Sharanayya.M Marital Status : Single. Permanent Address : LIG 106 Badepur 3rd Phase Sedam Road Gulbarga - 585105 Languages Known : English, Kannada & Hindi