Marc Kenselaar [email protected] linkedin.com/in/marckenselaar +31 6 423 96 408 Senior Interim Manager Accomplished, results-producing management professional with extensive experience leading large-scale projects. Strategic thinker skilled in improving operational processes and managing highly productive teams. Innovative leader with a hands-on approach known for effective short- and long-range tactical planning and an in-depth understanding of corporate structuring. Areas of Expertise Facility Management Financial and Strategic Planning Project Management Talent Management Food and Beverage Management Purchasing Property Management Restructuring Professional Experience as Senior Interim Manager Employed by Hospitality Group since 2006 Zonnehuisgroep Vlaardingen | Vlaardingen Facility & Property Manager (ongoing) Advising the Board of Directors on the reorganisation of the Facility and Housing Europol | The Hague Implementation Manager (4 months) Implementing Travel & Conference, Conference & Hosting and Reception services Bol.com | Utrecht Transition Manager (12 months) Supporting the construction process of a new restaurant (900m2) and kitchen (600m2) Supervising directly 13 FTE and indirectly 25 FTE Implementing a new Food and Beverage concept Coaching and training they Catering Team (9 FTE) in hostmanship and hospitality Ensuring effective and cost-efficient catering services Developing and implementing HACCP guidelines Optimising logistic processes of the restaurant, kitchen and supplies Atlant | Apeldoorn Project Manager Food and Facilities (22 months) Supervising Food and Beverage services at 8 locations Preparing and supervising Food and Beverage reorganisation Integrating Care and Facilities, focused on the customer Reducing health-related absences and budgetary overruns Marc Kenselaar Amaris Arkemheen | Nijkerk Food and Beverage Manager (7 months) Leading a mass catering operations reorganisation Developing a new Food and Beverage concept focused on hospitality (Front Cooking) Coaching and training the Food and Beverage Team (8 FTE) in hospitality PostNL | The Hague Regional Service Manager Central Netherlands (12 months) Coordinating 3 sorting centres, 95 offices and 2 central preparation locations (25.000 - 35.000m2) Supervising directly 8 facility managers, region Central Netherlands Leading subproject facility design of 9 central preparation locations VNG | The Hague Facility Manager (6 months) Advising the Board of Directors on restructuring Facility to a coordinating organisation Managing several European tenders Developing and monitoring Operational and Investment Budget facility management IND Haaglanden | Rijswijk Facility Manager (24 months) Supervising directly 36 employees over 7 locations Restructuring Facility to a coordinating organisation Developing project plans front office, back office, PDC, implementation FMIS and tender calendar Rabobank Den Haag | The Hague Team Leader Facilities (10 months) Managing coordinating organisation; catering, security, cleaning and green areas Professionalising and streamlining facility processes at 17 locations Coaching, guiding and stimulating employees (13 FTE) in customer service Developing communication guidelines, integrating 2 teams Developing Operational and Investment Budget facility and property management Managing contract management and outsourcing projects International Professional Experience SAPRO South African Properties | Cape Town, South Africa Managing Director a.i. (10 months) Real Estate Development Company, generated new development deals and led real-estate market analysis Aruba Marriott Resort & Stellaris Casino | Oranjestad, Aruba Housekeeping Manager a.i. (9 months) Holiday accommodations, managed ‘Housekeeping’ and ‘Pool & Recreation’ departments Gen Clear N.V. | Oranjestad, Aruba Managing Director (1995-1999) Cleaning contractor, launched a foreign subsidiary Marc Kenselaar Other Professional Experience Respect | The Hague Facility Manager (2002-2006) Supervising Facility Management over 6 locations Managing directly 8 employees and indirectly 134 employees Identifying and optimising work processes Argos Zorggroep | Schiedam Facility Manager (2001-2002) Supervising Facility Management over 6 locations Managing directly 8 employees and indirectly 90 employees Education NEVI I: Purchasing Professional | Zoetermeer NEVI: the Dutch Association for Purchasing Management (1994) Bachelor of Business Administration: Facility Management | Deventer IJselland University of Applied Sciences (1990 – 1994) Peer Coaching | in-house Hospitality Interim & Search (ongoing) Masterclasses | in-house Hospitality Group (ongoing) Sales Training | Kenneth Smit (2009) Prince2 Foundation | 4PSO (2008) Inspiring Leadership | Brabant University of Applied Sciences (2004) Emotional Intelligence | Brabant University of Applied Sciences (2004) Quality Management | Brabant University of Applied Sciences (2003) Service Desk Set-up | FMH Academy (2001) Estate Agency Affairs of Realtors Board Exam | University of Cape Town (2000) Professional Affiliations International Facility Management Association | Member Dutch Facility Management Trade Association FMN | Member Association for Project Management | Member Corporate Real Estate and Facility Management Professionals | Member Interior Design Networking Group | Member Cat Adventures in Greece | Sailing Instructor Language and Computer Skills Native Dutch English: full professional proficiency | German: limited professional proficiency | Spanish: conversational proficiency MS Office (Advanced) | MS Project (Advanced) | SAP | DRP | FMIS Topdesk | FMIS Planon Personal Interests International Architecture | Interior Design | Kitesurfing | Sailing | Skiing | Cooking