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Nokia Global Training Courses Course Catalogue 2003 Ensure a smooth technology evolution People make all the difference. To help you realise the full potential of your staff resources, Nokia offers a complete range of solutions for developing the competences of your personnel to ensure smooth operations of GSM networks and a seamless evolution to 3G and All-IP. These solutions include our comprehensive range of Nokia Product Training Courses, which are offered by our global network of Nokia Training Centres. This catalogue provides complete descriptions of these courses, including the target group, objectives, prerequisites and course modules, as well as the contact information for our local Training Centres. The solutions presented in this catalogue are our standard solutions. Each course can be tailored just for your needs. As the technology evolution continues, these courses will help ensure that your personnel have the necessary competence in place at the right time. For your operations, the result is enhanced competitiveness and a higher return on your network investment. Course areas cover the mobile platform, GSM, GPRS, 3G, mobile IP solutions and value added services. 2 Table of Contents Training Services Nokia Online Services (NOLS) and e-learning Consulting Services Assessment Services Course descriptions by target groups Technology and System Level Training Mobile Network Security Nokia Platforms Field Maintenance Field Maintenance of Nokia Equipment Field Maintenance of Nera SDH Microwave Equipment Network Engineering Radio Access Network Engineering Switching Core Network Engineering Packet Core Network Engineering Charging and Billing OSS Administration Network Operations and Control Network Surveillance Radio Network Configuration Network Performance Reporting 3G NOC Delta Solution Network Planning GSM, GPRS, EDGE 3G Network Planning Value Added Services Short Messaging Multimedia Messaging and Application Gateways Content Services Intelligent Network Location Based Services Subscriber Management Value Added Operation Support Systems Practical Training Arrangements Nokia Training Centres Index 4 7 8 9 10 11 17 20 25 25 31 34 34 40 53 62 67 71 71 74 77 80 81 81 82 91 91 94 97 102 105 109 110 114 115 118 3 Training Services Match your training solution with your needs Nokia Training Services, which are a key component of our Competence Development Services, cover technology training, product-based training and task-based training. They are designed for technical and planning personnel, technical management and other personnel groups requiring the competence to work with Nokia equipment. These solutions are adapted to a variety of learning styles, using a variety of learning channels: classroom, on-the-job, workshop, seminar and e-learning. To identify the best option, we can conduct a feasibility study, taking into account the training audience, sales volume targets, budget issues, staff competence, cost-efficiency levels and geographical factors. Training can take place at our local Training Centres, your premises or a mutually agreed location. Full range of competence development solutions Nokia’s training courses are part of its portfolio of Competence Development Services. Along with Training Services, this offering includes Competence Development Consulting Services, Assessment Services and Certification Services, which can be combined and customised to fit your specific needs. By investing in your people, you can give them the skills and knowledge required in today’s fast-changing environment. As well as optimising your allocation of personnel resources, this will also improve employee satisfaction and raise your staff retention rate. Benefits of Competence Development Services • Optimal use of network investment • Improved allocation of staff resources • Higher cost efficiency and competitiveness • Lower operating costs and better return on network investment Make sure you have the right people with the right competence at the right time 4 Expertise for operating Nokia products Our Training Services draw on Nokia’s long experience in training network operators. For your organisation, they help ensure that you have the right capabilities from the start to make network operations easier and more efficient. • Obtain the knowledge needed for operating Nokia products and systems • Support fast ramp-up of network operations • Meet challenging time-to-market objectives • Achieve cost-effective training with standardised services Technology training gives personnel the basic knowledge they need before beginning Nokia-specific product and task-based training. Product-based training comprises various courses that give trainees the knowledge and skills necessary to handle Nokia equipment and fully understand how it is implemented. Product-based training combines classroom sessions and practical exercises on a test bed. The classroom training, which is the foundation of the training solution, is divided into three levels: introductory, intermediate and advanced. Introductory Courses These courses, which are an ideal starting point for new employees, provide a general understanding of the concepts, terminology and functionality of Nokia products and systems. They are targeted to all technical personnel and also recommended for management. Advanced Technical Courses By developing new skills for identifying and rectifying problems within specific systems or network elements, these courses raise staff competence to help you fully utilise your existing network The delivery of task-based training is very flexible, and can be arranged on-the-job, off-the-job (classroom training, for example) or both. 5 Intermediate Technical Courses This instruction provides detailed knowledge of equipment features and functionality for performing basic operations and maintenance tasks. It typically covers equipment installation, operations and maintenance and is recommended for technical personnel working with Nokia network elements or subsystems. It is useful in the early stages of a project and for training new personnel. infrastructure. The objective of this training, which is intended for experienced technical personnel, is to provide a thorough understanding of the features and functionality of Nokia systems. Task-based training applies the knowledge and skills acquired in productbased training to the everyday tasks required by your organisation’s operational processes. This training focuses on teaching specific skills. It is based on modules that can be customised to fit specific training needs. Combine learning channels for the best results Classroom training can be knowledge based, skill based or both. Training equipment for practical sessions is either in the same room or at a nearby test bed. Classes are held in suitably equipped classrooms at a Nokia Training Centre, the customer’s premises, or another training facility. Customer Dedicated Courses These courses are scheduled exclusively for customer personnel. A modular format makes it easy to customise course content and length to match your needs. This is a cost-effective option for training larger groups of employees. Customer Open Courses Open Courses are available to all Nokia customers. They are based on standard content and provide the best solution when a limited number of employees require specific training. On-the-job training can be a continuation of or an alternative to classroom training at a Nokia Training Centre. The individual training needs of personnel are used to define and agree on on-the-job training that supports everyday work practices. Workshops normally focus on specific tasks or skills and aim to improve a trainee’s practical skills. A test bed at a Training Centre or the customer’s premises is typically used. The supporting training documents consist of either our own training material or in some cases material from Nokia Product Lines. Workshops are an excellent way to develop troubleshooting skills. Seminars aim to update customers on the latest developments in specific technology areas. The target groups range from system experts to management personnel. The topics can be either Nokia driven or initiated in response to customer requests, with content drawn from various Nokia sources. E-learning enables personnel to learn at their own pace at home or in the workplace. This channel is used for introductory and system level technology as well as new feature releases. Some solutions are prerequisites for task-based classroom training. Training programmes based on e-learning use Internet-based learning modules, reference material, assignments and multimedia applications via Nokia Online Services (NOLS). 6 Nokia Online Services (NOLS) and e-learning Nokia Online Services (NOLS) is an e-business channel that complements our conventional services offering. NOLS provides direct access to product information; training, marketing and tendering materials, information about preventive maintenance, trouble management and software support. Many e-learning solutions are also available through NOLS. In the future, these solutions will comprise facilitation, which supports collaboration with other learners. Discussion forums and virtual classrooms provide a channel for exchanging questions and views with a learning group, supported by an online facilitator. Benefits of e-learning • Freedom from time constraints: you can learn whenever you have time • Freedom from place limitations: you can learn wherever you are • Freedom from pre-defined content: You learn what you want and need to learn, using up-to-date online content 7 Consulting Services Create a customised learning solution To help you make the most of your training investment, Nokia’s complete offering of Competence Development Services also includes Consulting Services for planning and optimising your learning solutions. By assessing your needs, the skills required, and your current competences, we can optimise your solution to meet your actual requirements. Based on the results of our analysis, we develop a learning solution that supports your business objectives. This solution is carefully mapped to show the competence needed within each group in your organisation. Nokia Competence Development Services can also target a specific function or operational need, to reduce site visits, for example, or optimise the handling of alarms. This process begins with a performance audit, based on which we can recommend specific training or tools to improve your efficiency and cost effectiveness. Steps in Competence Development Consulting Services Competence Development Needs Analysis This analysis is designed to evaluate your organisation’s training needs and establish a firm base for planning your competence development solution • Task Analysis to define the skills that are needed within the various parts of your organisation. • Technical Competence Analysis to identify current personnel skills and recommend how they should be developed. Competence Development Solution Planning Based on the Training Needs Analysis, Nokia helps you design a training package that supports your business objectives • Flow chart to map the courses to be followed by each target group within the organisation. 8 Assessment Services Services for assessing and certifying your own training programs With Nokia Assessment Services, you can evaluate the competence of your technical personnel against specified performance standards. This assessment covers technical task elements, including both the skills needed to operate and maintain Nokia equipment, and your personnel’s overall ability to undertake day-to-day technical tasks. To help make your training more costeffective, we can also certify your own training organisation as a supplier of Nokia training. Nokia Certification Services provide a good way to ensure additional capacity for a large volume of training. Once certified, your organisation will be able to provide competence development at the same high level as a Nokia Training Centre. Nokia Assessment Services Recognition of prior learning – to assess the general level of technical skills and knowledge that your employees bring to their jobs. End-of-course testing – to assess the effectiveness of Nokia training programmes. Technical skills assessment – to evaluate the specific technical skills and knowledge that your employees use in their everyday work. Job competence assessment – to assess the competence of your personnel to carry out technical tasks. Nokia Certification Services Training Certification Program – to certify customer employees to teach Nokia courses and use Nokia training materials. This certification is always individual. Authorised Training Provider Program – to certify an organisation to deliver Nokia training products. The certification requires a number of certified Nokia trainers and approved facilities and administrative procedures. Post-Training Achievement Certification – to certify that a customer employee has successfully participated in Nokia training for an agreed job-related role. 9 Course descriptions by target groups Symbols used in course flows and descriptions Legends used in course flows This catalogue covers the standard solutions – for tailored solutions please contact your Nokia representative. Introductory Course Courses relevant for GSM Open course dates available on NOLS (www.online.nokia.com). Intermediate Course Courses relevant for GSM and 3G Advanced Course Courses relevant for 3G E-learning Solution Course provided by Nokia Supplier 10 Technology and System Level Training Technology and System Level Training p. 15 NEW ! 3G Introduction 3G INTe 0.5 d p. 14 3G System Training 3G SYSTRA 3d p. 15 1d ATM in UMTS Networks 3G ATM GPRS Overview GPRSOVe 0.5 d p. 13 3G Understanding GSM UndGSMe 1.5 d p. 12 Nokia IP Multimedia System IPMMSYSe 1d p. 16 GPRS System GPRSSYS 3d p. 14 GPRS 2G System Training 2G SYSTRA 5d p. 12 GSM EDGE System Overview EDGESYSe 0.5 d p. 13 Electromagnetic Fields and Customer Communication EMFe 0.5 d p. 16 Nokia Technology and System Level Training will give you a thorough grounding of GSM/EDGE, GPRS and WCDMA technology, as well as an understanding of all the relevant Nokia products. Three e-learning programmes, Understanding GSM (UndGSMe), GPRS Overview (GPRSOVe) and Introduction to 3G (3G INTe), give non-technical personnel and other target groups a basic knowledge of these technologies. This can be followed up with classroom training as a prerequisite for our technical courses: GSM and GPRS System Training (2G SYSTRA) and 3G System Training (3G SYSTRA). In addition, the ATM in UMTS Networks (3G ATM) course introduces the relevant aspects of ATM with a special focus on its use in 3G networks. System level aspects of GPRS networks are now included in the 2G SYSTRA course. However, participants of the old SYSTRA course who need to achieve GPRS knowledge, should take the interim GPRSSYS course. Finally, two e-learning programmes introduce system level aspects of mobile communication networks: • EDGE System (EDGESYSe) covers the EDGE standard available with Nokia BSS Release S10. • IPMMSYSe introduces the Nokia solution of the All-IP core network architecture based on 3G PP Release 5. 11 Understanding GSM Technology and System Level Training Target Group Personnel working in the cellular radio industry (operators, manufacturers, etc), but not having basic knowledge of GSM. New employees in the mobile industry. Technical persons who do not have knowledge of the GSM at the system level. Non-technical persons who need a basic understanding of GSM. Objectives After the training, the participant will be able to: • Explain how the GSM networks work in general • Explain how the connections are made in GSM networks • List elements needed to build up a GSM network Prerequisites General understanding of telecommunications Duration Nominal duration is 1.5 days. The actual duration may vary depending on the participant. No. of Participants N/A UndGSMe Modules • Introduction to GSM • Technological concepts in GSM • GSM architecture and interfaces • Identifiers and addresses in GSM • GSM traffic management • GSM cellular network • Security and privacy in GSM • GSM services • Charging in GSM • Nokia implementation of GSM • Towards the next generation from GSM 2G System Training Target Group Personnel requiring overview knowledge about GSM and GPRS. Objectives After the training, the participant will be able to: • Explain the architecture functionality of GSM and GPRS network elements • Explain the main concepts of GSM and GPRS traffic management • Explain the main concepts of TDMA air interface transmission • Explain the connections/interfaces within the GSM and GPRS network • Explain the addressing in GPRS • Give an overview of the Nokia implementation of GSM and GPRS Prerequisites General understanding of telecommunications Duration 5 days No. of Participants Max. 24 2G SYSTRA Modules • Introduction to GSM • GSM architecture • GSM traffic management • Introduction to SS7 signalling • GSM air interface and network planning • Introduction to GPRS • Introduction to TCP/IP • GPRS architecture • GPRS traffic management • GPRS air interface Notes 2G SYSTRA is a combination of the former SYSTRA and GPRSSYS courses. 12 EDGE System Overview Target Group Personnel requiring the basic key knowledge of EDGE System. Objectives After the training, the participant will be able to: • Identify what is meant by a Nokia EDGE technology • Understand the principle of GMSK- and 8-PSK modulation • Explain and understand new EDGE features • Explain the implementation of EDGE in each network subsystem • List 5 functions of the Nokia NetAct Operations Support System that are related to EDGE • Outline the benefits of the network planning services provided by Nokia to operators when they expand their data communication services in mobile networks Prerequisites 2G SYSTRA Duration Nominal duration 0.5 day. The actual duration may vary depending on the participant. No. of Participants N/A EDGESYSe Modules • GSM evolution to EDGE • EDGE modulation • Nokia EDGE features • Nokia EDGE implementation • Nokia NetAct and EDGE • Nokia EDGE network planning services Technology and System Level Training 13 GPRS Overview Target Group New and inexperienced personnel requiring the basic knowledge of GPRS networks. Objectives After the training, the participant will be able to: • Identify the drivers of the GPRS network and the subsequent effects on mobile data communication • List the business benefits for operators implementing a GPRS network with respect to emerging data communication needs and eventual migration to 3G mobile networks • Use a GPRS network architecture diagram, illustrate typical traffic management procedures • List the key network elements required to implement a GPRS network on top of an existing GSM network • List the functions of each of the key GPRS network elements Prerequisites UndGSMe, basic knowledge of data communications, basic knowledge of telecommunications Duration Nominal duration 0.5 day. The actual duration may vary depending on the participant. No. of Participants N/A GPRSOVe Modules • Introduction to GPRS • GPRS from a business point of view • GPRS architecture and interfaces • GPRS traffic management GPRS System Technology and System Level Training Target Group Personnel requiring basic knowledge of GPRS. Objectives After the training, the participant will be able to: • Describe the role of GPRS in telecommunications and data networks • Name the different network elements of the GPRS network and explain their functionality • Explain the connections/interfaces to the existing networks and between different GPRS network elements • Explain the structure of Nokia GPRS network • Explain the mobility management functions in GPRS • Describe the addressing in GPRS • Describe the charging function in GPRS Prerequisites 2G SYSTRA or similar. This course contains the same GPRS related modules as the 2G SYSTRA course Duration 3 days No. of Participants Max. 24 GPRSSYS Modules • Introduction to GPRS • Introduction to TCP/IP • GPRS architecture • GPRS traffic management • GPRS air interface Notes GPRSSYS is not required if 2G SYSTRA has been attended. 3G Introduction Target Group New and inexperienced personnel requiring basic knowledge of 3G mobile networks. Objectives After the training, the participant will be able to: • Identify the drivers behind the evolution towards 3G networks • Identify and list the characteristics of the radio path technology used in 3G networks compared to GSM networks • Complete a 3G network architecture diagram • List the functions of each of the 3G network elements • Using a 3G network architecture diagram, illustrate how 3G services, voice and Internet traffic are supported • Identify the available services types within 3G networks and the uses of available service applications Prerequisites None Duration Nominal duration 0.5 day. The actual duration may vary depending on the participant. No. of Participants N/A 3G INTe Modules • Introduction to 3G • 3G network architecture • Introduction to 3G radio interface • Introduction to 3G services • Using 3G networks 14 3G System Training Target Group Personnel requiring basic knowledge of UMTS. Objectives After the training, the participant will be able to: • Briefly explain and list the motivation and development of mobile networks towards 3G • Without reference to the material, draw and label the key components and interfaces of the Nokia 3G Solution • Using a simplified model, explain the key elements of the UMTS radio path and transmission • At an overview level, explain what UMTS radio resource management is, and describe its effect on network planning • Outline the functions of the different management layers within traffic management • List and give examples of 3G services and how they are implemented into a UMTS network Prerequisites Preferably 2G SYSTRA or similar Duration 3 days No. of Participants Max. 24 3G SYSTRA Modules • Introduction to UMTS networks • UMTS architecture (Note: Release 4 information is provided mainly for self-study) • UMTS air interface (Note: The network planning and WCDMA-TDD appendices are mainly provided for self-study) • UMTS traffic management • Introduction to UMTS signalling and interfaces • UMTS services and applications Technology and System Level Training 15 ATM in UMTS Networks Target Group Technical personnel requiring understanding of ATM. Objectives After the training, the participant will be able to: • Explain the basics of the ATM and how it is implemented in UMTS Prerequisites 3G SYSTRA Duration 1 day No. of Participants Max. 24 3G ATM Modules • ATM basics • ATM protocols and signalling mPosition for E-OTD System Target Group Personnel requiring knowledge about the Nokia mPosition for E-OTD system. Objectives After the training, the participant will be able to: • Understand the basics of the mPosition for E-OTD system Prerequisites 2G SYSTRA or 3G SYSTRA Duration 3 days No. of Participants Max. 12 NEW ! EOTDSYS Modules • Introduction to mPosition • Implementing mPosition • Network planning • Network optimisation • LMU installation and commissioning • Troubleshooting mPosition Nokia IP Multimedia System Technology and System Level Training Target Group Engineering support, marketing and technical management, NOC, network planning, system administration, service creation and integration engineers, customer care. Objectives After the training, the participant will be able to: • List the subsystems of Nokia IP Multimedia System • List the Nokia IP Multimedia System network elements • Describe the protocols and interfaces between subsystems • List the main functionalities of the subsystems • Describe connectivity between sites • Explain the operation and maintenance principles of Nokia IP Multimedia System • Describe the evolution of Nokia IP Multimedia System Prerequisites 3G Release 5 system level understanding (vendor independant), basic understanding of IP and SIP protocols Duration 1 day No. of Participants N/A NEW ! IPMMSYSe Modules • Introduction to Nokia IP Multimedia System • Architecture of Nokia IP Multimedia System • Technologies in Nokia IP Multimedia System • Functionality of Nokia IP Multimedia System • Operation and Maintenance of Nokia IP Multimedia System • Evolution Summary of Nokia IP Multimedia System Electromagnetic Fields (EMF) and Customer Communication Target Group Mobile network operators’ personnel. Objectives After the training, the participant will be able to: • Briefly explain what electromagnetic fields are and how they are generated, what sort of devices generate EMF and at what levels, why we have EMF standards and guidelines • Clarify why we need to continue research work, highlight different sources of information and to emphasize the need not to take media “facts” at face value • List the broad range of Nokia products and how they comply with electromagnetic standards • Explain how Nokia base station products are configured to ensure that the EMF guidelines are met and the safety of the public and service personnel is assured to the best of Nokia’s ability • Communicate EMF issues to the media, stakeholders and general public Prerequisites None Duration Nominal duration 0.5 day. The actual duration may vary depending on the participant. No. of Participants N/A Modules • EMF basics • Research • Nokia products • Site planning and design • Communications Notes Free for all NOLS users. EMFe 16 Mobile Network Security Mobile network security can only be achieved if security awareness and vigilance are present throughout the entire operating process, from planning to operation. For that reason, we recommend that at least the network element engineering personnel are trained to a good level of knowledge in network security and are able to recognise and counter vulnerabilities in the organisation’s network. A well-founded understanding of security issues and principles is needed to deal with today’s latest threats, which quickly become tomorrow’s outdated threats. Other providers of security training typically concentrate on pure ISP environments, discussing methods and tools, which are not applicable in the context of 3G mobile networks. In contrast, we emphasise an understanding of the security aspects of the protocols, platforms and environments involved, in order to prepare your staff for likely threats. Courses and tailoring The Mobile Network Security Course (MNSEC) is the initial course within the Nokia Network Security Training Portfolio. It focuses on the security needs and features in mobile networks, giving enough of an overview to avoid the need for security staff to attend courses in all subsystems. The OSS Security Course (OSSSEC) and Core Network Security Course (CNSEC) are new in the portfolio and the hands-on complement for the MNSEC. The practical courses are consisting of a concise theory review and hands-on practise. Exercises are using both a well-prepared playground and the Nokia mobile network equipment. Tailored workshops can be adapted from standard courses and our case-studypool. These workshops could then emphasise limited areas of the network e.g. the charging gateway, DNS security, OSS host security etc. Many security problems and network outages are related to popular erroneous management decisions. The famous SANS Institute has identified the seven top management errors related to network security: • Pretend the problem will go away • Authorise reactive, short-term fixes so problems re-emerge quickly • Fail to realise how much money their information and organisational reputation are worth • Rely primarily on a firewall for security perimeter protection • Fail to deal with the operational aspects of security • Fail to understand the relationship of information security to the business problem – they understand physical security, but do not see the consequence of poor information security • Assign untrained people to maintain security and provide neither the training nor the time to make it possible to do the job (Source: SANS Institute Network Security Roadmap 2003) 3G System Training 3G SYSTRA 3d p. 15 TCP/IP for Mobile Packet Core IPCORE 4d p. 54 Mobile Network Security MNSEC 3d p. 18 NEW ! Mobile Core Network Security CNSEC 5d p. 18 NEW ! Operation Support System Security OSSSEC 5d p. 19 17 Mobile Network Security Mobile Network Security Target Group System level experts and second line maintenance staff in mobile networks. Objectives After the training, the participant will be able to: • Understand and use the correct terms when addressing security issues • List potential risks for a given network • Explain the role of cryptography in a mobile network and describe the main principles • Contribute to planning, implementing and reviewing the security architecture of a mobile network • List the most relevant network services and describe the security implications • Describe selected procedures in the mobile network and their implication for network security • Name the 3GPP security standards and describe their implication for the mobile network • Be aware of security issues in daily work and spread this attitude Prerequisites 3G SYSTRA (optional), IPCORE (optional), 6 months’ practical work experience Duration 3 days No. of Participants Max. 12 MNSEC Modules • Security principles and elements • Cryptography • 3G network security • Network services • Securing networks and hosts Mobile Network Security Mobile Core Network Security Target Group System level experts in 3G core network, security teams, second line maintenance staff. Objectives After the training, the participant will be able to: • Understand security in IP based networks as a whole and in the context of mobile networks • List the potential risks for a given network • Contribute to planning and implementing a secure core network • Use standard auditing tools to checkout hosts in a mobile network • Contribute efficiently to securing a mobile network • Be aware of security issues in daily work and spread this attitude • Understand threats for the mobile core network for SCN and PCN as well as the interdependencies Prerequisites 3G SYSTRA (optional), MNSEC, one CN OM course (like GGSNOM) Duration 5 days No. of Participants Max. 8 NEW ! Modules • Introduction • Essential LAN security • Essential WAN security • Essential routing security • Essential VPN security • Methods and principles for securing a mobile network • Essential network services • Intrusion detection • Security toolbox • Selected case studies CNSEC 18 Operation Support System Security Target Group OSS administrators and specialists, security experts and second line maintenance staff in a mobile network. Objectives After the training, the participant will be able to: • Understand, use and explain the correct terms when addressing OSS security issues • List potential risks for a given network management solution • Contribute to planning, implementing and reviewing the security policy of a network management solution • Improve security of an existing OSS by taking corrective actions and applying customisations without impacting OSS functionality • Contribute to planning, implementing and reviewing the security architecture of telecommunication management network (DCN), particularly with regard to VPN and WAN security aspects • Harden and configure the DCN routers, LAN switches and firewalls according to either Nokia manuals or customer specific configuration policies • List the most relevant network management procedures, related network services and describe the security implications • Use and explain OSS user management applications in order to implement secure and policy-conformant user environments on the OSS servers and towards DCN network elements • Plan, execute and evaluate penetration tests and security audits in an existing network management environment • Verify and benchmark security settings of an existing OSS environment and rate security interests against usability and performance issues • Show awareness of security issues in daily work and spread this attitude Prerequisites 3G SYSTRA (optional), IPCORE (optional), OSSADM1, OSSADM2, MNSEC Duration 5 days No. of Participants Max. 8 NEW ! OSSSEC Modules • Introduction and review • OSS security architecture • Essential LAN security • Essential routing security • Essential VPN security • Essential network services • OSS security toolbox • Case study: Securing OSS cluster server access • Case study: OSS WAS and OSS user management • Case study: Securing DCN access • Case study: OSS penetration testing • Case study: Monitoring and intrusion detection 19 Mobile Network Security Nokia Platforms Platform Training Solution Nokia is currently using four main platform technologies for mobile communications network equipment: • DX 200 Switching Platform for GSM equipment (BSC, MSC, HLR), as well as for 2G SGSN. • ATM based IPA 2800 platform for 3G RNC and MGW. This platform has many operational similarities with the DX 200 platform, which allows common training solutions for both. Nokia Platforms • The IPSO platform for most packet core network equipment. This is based on the Nokia IP Security Operating System (IPSO) with a Unix-like user interface. • The Nokia NetAct OSS platform offers a Nokia specific graphical user interface for multiple network operation tasks. OSS Nokia NetAct NMS UTRAN IPA 2800 RAN Circuit Switched Core Network IPA 2800 MGW DX 200 HLR DX 200 MSC UMTS (WCDMA) BTS BSS DX 200 BSC IPSO DX 200 2G SGSN 3G SGSN Packet Switched Core Network IPSO BG GSM BTS GGSN IPSO Reflects to the hardware architecture of GSM, GPRS and 3G Release 99 (not 3G Release 4/5). 20 Our platform training is not specific to Nokia 2G or 3G solutions, but caters for the equipment that the student is already using. Platform training lays the foundation for any practical work on the 2G System Training 2G SYSTRA 5d p. 12 3G System Training 3G SYSTRA 3d p. 15 platforms, such as handling the user interface, basic understanding of the equipment’s hardware and software architecture, or important common maintenance tasks. The training should be attended prior to taking OM courses on the respective equipment. Training solutions presented in platform flow are available at the moment. Nokia Platform Computer Based Training Nokia PLAT CBT 12-30 h p. 21 NEW ! 3d p. 22 3d p. 24 2d p. 23 1d p. 23 0.5 d p. 24 Practical courses on GGSN, 3G SGSN Switching Platform Administration SWPLAT ADM 2d p. 22 Practical courses on NOC, OSS Administration Practical courses on All-IP networks elements Practical courses on BSC, RNC, MSC, HLR, MGW, 2G SGSN For the DX 200 and IPA 2800 platforms, we offer two courses, SWPLAT ESS and SWPLAT ADM, the latter being aimed at more advanced personnel who are involved with platform administrative tasks. SWPLAT ESS and SWPLAT ADM courses can be combined as a 5 days course in the name of SWPLAT ESS&ADM. A comprehensive portfolio of platform administration training is also available for Nokia NetAct OSS, please see page 67. Some theoretical parts of the SWPLAT ESS course can be taken using the Nokia Platform Computer Based Training (CBT) CD-ROM. Please refer to your local Nokia training representative for more information. Nokia Platform Computer Based Training Target Group Personnel operating and maintaining the Nokia platform in GSM, GPRS and 3G environments. Objectives After the training, the participant will be able to: • Identify which Nokia platforms are used in different network technologies • List what kind of documentation and supporting resources can be used for operation and maintenance tasks • Identify what kind of user interfaces can be used to perform the operation and maintenance tasks • Describe the different technologies used in GSM, GPRS and 3G platforms • List the characteristics of Nokia platforms Prerequisites 2G SYSTRA, GPRSSYS and/or 3G SYSTRA, depending on which modules are included Duration 12–30 hours depending on which modules are included No. of Participants N/A Nokia PLAT CBT Modules • System review • Documentation and on-line resources • Introduction to 3G platform • Changes from 2G to 3G • Introduction to DX 200 platform • Introduction to IPA 2800 platform • Introduction to Nokia IP platform • Nokia MML overview • Nokia NEMU overview • Nokia NetAct overview • I/O Devices and logical files • Files and software • Maintenance • Data communications and signalling • Switching • Synchronisation • ATM basics • Platform CBT test 21 Nokia Platforms Switching Platform Essentials SWPLAT ESS IPSO Platform IPSO PLAT Operation Support System Platform OSSPLAT Operation Support System User Release 3 OSSUSER REL 3(e) Nokia FlexiServer Platforms FLEXPLATe Switching Platform Essentials Target Group Technical personnel using IPA 2800 and/or DX 200 platforms in daily operations. Objectives After the training, the participant will be able to: • List and identify the elements of the Nokia platform in terms of the hardware, user interfaces, and how it can be supported. Also, the participant is expected to identify which network element utilises which platform • List 5 main platforms of IPA 2800 and DX 200 and shortly explain their meaning. Also explain the functional unit grouping and PIU, power distribution, redundancy principle, switching and synchronisation • List and explain clearly the two different approaches to how the Nokia customer documentation is structured. Furthermore, the participant is expected to give examples of the documents included in each approach and identify the different media of how the documentation is delivered • Explain the functioning of the MMI system and Man Machine Language (MML). Also, demonstrate the use of MML • Identify and describe the philosophy of the Nokia NEMU in terms of its role in the Telecommunication Management Networks (TMN). List the key functions of NEMU in the network elements whilst making a difference to the role of the OMU unit. Also, demonstrate the ability to start a NEMU EM session from the client and navigate applications through the use of the application manager • List and explain the four fields of DX 200/IPA 2800 system maintenance. Also, demonstrate the ability to interrogate maintenance information • Give 6 examples of I/O devices in DX 200 and IPA 2800 and their 2 main working states. Also, demonstrate the ability to interrogate the state of I/O devices Prerequisites 2G SYSTRA or 3G SYSTRA, Nokia PLAT CBT Duration 3 days 3 day course if participant has completed Nokia PLAT CBT, 5 day course for all others No. of Participants Max. 8 SWPLAT ESS Modules • Nokia 3G platform • Introduction to DX 200/IPA 2800 switching platforms • Documentation and resources to support the Nokia 3G platform • MMI user interface • Using the NEMU • DX 200/IPA 2800 maintenance • Input/Output devices • File administration • Software package administration • Introduction to DCN Nokia Platforms Switching Platform Administration Target Group Technical personnel performing platform administrative tasks e.g. system back-ups and platform troubleshooting. Objectives After the training, the participant will be able to: • Demonstrate 3 basic operations: create, copy and delete files on a WDU disk • Demonstrate 4 main operations on the software package: fallback, rollback, safecopying and changing software package in the DX/IPA exchanges. Also, explain the 4 main steps to install a change note/change delivery to a DX/IPA exchange • Demonstrate centralised backup configuration using NMS/Nokia NetAct 22 SWPLAT ADM Modules • File administration exercises • Software package administration exercises • DX remote backup • Software archive and register for T12 • Input/Output devices exercises • MMI authority system • DCN in IPA/DX exercises • Demonstrate centralised change note management using NMS/Nokia NetAct • Modify, create and test logical files connections, file types and redundant logical files • Explain the authority system and user access control • Configure TCP/IP stack for DX/IPA Prerequisites 2G SYSTRA or 3G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, OSSPLAT Duration 2 days No. of Participants Max. 8 Operation Support System Platform Target Group Personnel working with the Nokia NetAct Release OSS3. Objectives After the training, the participant will be able to: • Explain the Nokia NetAct functionality and product structure • Explain and demonstrate how to use the Nokia NetAct Common Desktop Environment (CDE) • Explain the basic architecture of Nokia NetAct and how it is connected to the network elements • Explain and demonstrate how to use the Nokia NetAct customer documentation • Explain the concepts and terms used for alarm monitoring • Explain and use the Nokia NetAct Monitor tools for fault monitoring the network • List the Nokia NetAct Configurator applications and know their purpose and usage for network management • List the Nokia NetAct Reporter applications and know their purpose and usage for network management Prerequisites 2G SYSTRA or 3G SYSTRA Duration 2 days No. of Participants Max. 8 OSSPLAT Modules • Introduction to Nokia NetAct • Nokia NetAct basic architecture • Using Nokia NetAct • Nokia NetAct documentation • Nokia NetAct Monitor: Introduction, concepts and data flow • Nokia NetAct Monitor: Use of fault management tools • Nokia NetAct Configurator: Overview of applications and functionality • Nokia NetAct Reporter: Overview of applications and functionality Operation Support System User Release 3 Target Group Personnel working with the Nokia NetAct Operation Support System. Objectives After the training, the participant will be able to: a) Classroom Training • Outline the changes between T12 and OSS3.1 in the Nokia NetAct product structure and the applications • Outline the changes between T12 and OSS3.1 in the basic architecture of the Nokia NetAct system including hardware, connectivity, DCN solution, system platform, UMA • Outline the changes between T12 and OSS3.1 in the customer documentation structure of the Nokia NetAct system b) E-learning self study and c) E-learning Questions and Answers Forum • Outline the changes between T12 and OSS3.1 in the respective functionality area for certain network technologies Prerequisites 3G SYSTRA, experience in network management operation with Nokia NetAct Duration 1 day (for classroom training) No. of Participants Max. 24 (for classroom training) Modules • Introduction to Nokia NetAct (rel) • Basic architecture (rel) • Use of Nokia NetAct (rel) • Nokia NetAct documentation • Nokia NetAct applications and functionality T12 – OSS3.1 overview • Introduction to e-learning self-study and Questions and Answers Forum OSSUSER REL 3(e) • Monitor • 2G radio access development • 3G radio access development • 2G radio access optimiser • XML interface for planning data • Reporter • Administrator applications • Packet core configurator • Service quality manager • Nokia NetAct Planner Notes The open questions from the e-learning self study will be answered by experts worldwide with the focus on the functionality of the tools, using a Questions and Answers Forum. 23 Nokia Platforms IPSO Platform Target Group Personnel who need to know how to install and configure Nokia IP routers. The main target group is personnel working with the GPRS/3G backbone networks. Objectives After the training, the participant will be able to: • Install and configure Nokia IP routers. This includes installation of the operating system (IPSO) and configuration of full IP routing functions, including IPv6, OSPF, RIP and VRRP. The training concentrates on topics that are most relevant to those working with Nokia GPRS/3G products Prerequisites 2G SYSTRA or 3G SYSTRA, IPCORE Duration 3 days No. of Participants Max. 8 IPSO PLAT Modules • IPSO platform product overview • IPSO installation • Basic IPSO configuration with Voyager • Basic IPSO debugging • IPSO maintenance procedures • IPSO routing configuration • IPSO high availability features, VRRP • Configuration of IPv6 interfaces Nokia Platforms Nokia FlexiServer Platforms Target Group Personnel working with the Nokia FlexiServer platforms. Objectives After the training, the participant will be able to: • List and explain the FlexiPlatform and Nokia FlexiServer features and functionalities • Describe the two hardware options available for Nokia FlexiServer and explain their differences Prerequisites 3G SYSTRA Duration Nominal duration 0.5 day. The actual duration may vary depending on the participant. No. of Participants N/A NEW ! FLEXPLATe Modules • Introduction to Nokia FlexiPlatforms • Nokia FlexiServer hardware architecture and scaling • Nokia FlexiServer functionality 24 Field Maintenance Field Maintenance of Nokia Equipment 2G System Training 2G SYSTRA 5d p. 12 Nokia Talk Family BTS Commissioning BTSCOM 3d p. 26 Nokia 2G UltraSite System 2G ULTSYSe 0.5 d p. 26 Nokia MetroSite GSM/EDGE Installation and Commissioning 2G METCOM 4d p. 27 3d Nokia UltraSite GSM/EDGE BTS Commissioning 2G ULTCOM p. 27 Nokia FlexiHopper RFLEXH 2d p. 30 Nokia FlexiHopper and Nokia MetroHopper RFLEXH and RMETRO 3d p. 30 5d p. 27 3d p. 28 3G System Training 3G SYSTRA 3d p. 15 3G Introduction 3G INTe 0.5 d p. 14 Nokia FlexiHopper RFLEXH 2d p. 30 Nokia FlexiHopper and Nokia MetroHopper RFLEXH and RMETRO 3d p. 30 1d ATM in UMTS Networks 3G ATM p. 15 NEW ! Nokia UltraSite Triple-mode BTS Installation and Commissioning CBT TriULTCOM CBT 0.5 d p. 28 Nokia UltraSite WCDMA BTS Commissioning 3G ULTCOM 3d p. 29 Nokia MetroSite WCDMA BTS Installation and Commissioning 3G METCOM 2d p. 29 AXC Operation and Maintenance AXCOM The field maintenance group is responsible for technical tasks carried out on equipment widely distributed in the field, such as base stations and microwave equipment. The work can be divided into installation, commissioning and first line maintenance. First line maintenance manages preventive maintenance, as well as problems under the direction of the network surveillance team. This group might also be involved in system upgrades together with engineering support. 3d p. 29 Our standard training solution in the field maintenance area covers commissioning courses for the different equipment types. Since they are very customer specific, we deliver training on pure installation, combined installation and commissioning and maintenance as dedicated courses. The same applies to training on site support equipment. Please contact your training services manager for more information. 25 Field Maintenance BSS Cellular Transmission BSSCTM BSS Cellular Transmission for Nokia UltraSite/MetroSite ULTCTM Nokia 2G UltraSite System Target Group Personnel requiring general knowledge of the Nokia 2G UltraSite solution. Objectives After the training, the participant will be able to: • Complete an illustration of the Nokia 2G UltraSite solution architecture. • List the basic features and functions of each Nokia 2G UltraSite network element. • List and describe the process and tools used to implement the Nokia 2G UltraSite solution. • List the tools used to operate and maintain the Nokia 2G UltraSite solution. Prerequisites 2G SYSTRA Duration Nominal duration 0.5 day. The actual duration may vary depending on the participant. No. of Participants N/A 2G ULTSYSe Modules • Network planning with Nokia UltraSite • Nokia 2G UltraSite product family • Nokia 2G UltraSite transmission solution • Nokia 2G UltraSite implementation • Nokia 2G UltraSite network solutions • Nokia 2G UltraSite operations and maintenance Field Maintenance Nokia Talk Family BTS Commissioning Target Group Technical personnel working with Nokia Talk Family BTS equipment. Objectives After the training, the participant will be able to: • Understand general function of a GSM network • Check BTS installation • Understand function of Nokia BTS and function of BTS units • Understand the commissioning of Nokia 3G Talk Family BTS, following the Nokia commissioning procedure Prerequisites 2G SYSTRA Duration 3 days No. of Participants Max. 8 BTSCOM Modules • Nokia GSM DE34 BTS / Network architecture and interfaces • Nokia GSM BTS/DE/DF34 product family • Nokia GSM DE34 BTS configurations • Nokia GSM DE34 BTS function and block diagram of the units • Nokia GSM DE34 BTS plug-in units descriptions • Nokia GSM DE34 BTS and plug-in unit installation / Checking the installation • Nokia GSM DE34 BTS TRU settings and branching tables • Nokia GSM DE34 BTS MMI software • Nokia GSM DE34 BTS commissioning 26 Nokia MetroSite GSM/EDGE Installation and Commissioning Target Group Field personnel who will install and commission Nokia MetroSite sites for GSM/EDGE. Objectives After the training, the participant will be able to: • Install the Nokia MetroSite for GSM/EDGE elements • Commission the Nokia MetroSite for GSM/EDGE elements Prerequisites 2G SYSTRA Duration 4 days No. of Participants Max. 8 2G METCOM Modules • Nokia MetroSite solution overview • Nokia MetroSite BTS product overview • Nokia MetroSite BTS installation • Nokia MetroSite BTS commissioning • Nokia MetroSite BBU product overview • Nokia MetroSite BBU installation • Nokia ITN and transmission units overview • Nokia FlexiHopper product overview • Nokia MetroHopper product overview • Nokia FlexiHopper and Nokia MetroHopper commissioning with FIU19 and RRIC • Nokia MetroHub product overview • Nokia MetroHub installation • Nokia MetroHub commissioning Nokia UltraSite GSM/EDGE BTS Commissioning Target Group BTS commissioning engineers. Objectives After the training, the participant will be able to: • Describe the Nokia UltraSite solution • Commission the Nokia UltraSite elements • Correctly commission Nokia FlexiHopper Prerequisites 2G SYSTRA Duration 3 days No. of Participants Max. 8 2G ULTCOM Modules • Nokia UltraSite GSM/EDGE BTS product overview • Nokia UltraSite GSM/EDGE BTS installation check • Nokia UltraSite GSM/EDGE BTS unit cables and combiner options • Nokia UltraSite GSM/EDGE BTS antenna system • Nokia UltraSite GSM/Nokia Talk Family BTS co-locating and configuration • Nokia UltraSite GSM/EDGE BTS unit description • Nokia UltraSite GSM/EDGE BTS commissioning • Nokia UltraSite FlexiHopper commissioning Field Maintenance 27 BSS Cellular Transmission Target Group BSS field engineers, engineering support personnel, technical support personnel, network planners. Objectives After the training, the participant will be able to: • Apply the knowledge and skills to operate and maintain the different transmission units in a Nokia Talk Family GSM network • Implement loop protection in an Abis interface loop configuration Prerequisites 2G SYSTRA, BSSESS or BTSCOM, DX 200 platform theory recommended Duration 5 days No. of Participants Max. 8 BSSCTM Modules • DN2 principles and functions • DN2 configuration and cross-connections • TRUA principles and functions • TRUA configuration and branchings • Q1 management configuration • BTS loop configuration and protection BSS Cellular Transmission for Nokia UltraSite/MetroSite Target Group BSS field engineers, engineering support personnel, technical support personnel, network planners. Objectives After the training, the participant will be able to: • Apply the knowledge and skills to operate and maintain the different transmission units in a Nokia UltraSite and Nokia MetroSite based GSM network • Implement loop protection in an Abis interface loop configuration Prerequisites 2G SYSTRA, BSSESS or 2G ULTSYSe/ 2G ULTCOM or 2G METCOM, DX 200 Platform Theory recommended Duration 3 days No. of Participants Max. 8 ULTCTM Modules • Cellular transmission network configuration • Nokia UltraSite/MetroSite transmission equipment • Transmission network management • Configuring transmission loop protection Nokia UltraSite Triple-mode BTS Installation and Commissioning CBT Field Maintenance Target Group Personnel who need to learn about installation, commissioning and maintenance of the Nokia Triple-mode BTS. Objectives After the training, the participant will be able to: • Describe the Nokia UltraSite Triple-mode BTS configuration • Install and commission the WCDMA upgrade • Understand the basic operation and maintenance of the Triple-mode BTS Prerequisites 3G SYSTRA, 3G ULTCOM, general understanding of GSM and UMTS networks, previous experience of GSM and WCDMA BTS systems Duration Nominal duration 0.5 day. The actual duration may vary depending on the participant. No. of Participants N/A NEW ! TriULTCOM CBT Modules • Nokia Triple-mode • Nokia Triple-mode installation • Nokia Triple-mode • Nokia Triple-mode and integration • Nokia Triple-mode maintenance BTS overview BTS WCDMA upgrade BTS unit installation BTS commissioning BTS operation and 28 Nokia UltraSite WCDMA BTS Commissioning Target Group BTS commissioning engineers. Objectives After the training, the participant will be able to: • Describe the Nokia UltraSite WCDMA Solution • Commission and integrate the Nokia WCDMA UltraSite BTS Prerequisites 3G SYSTRA, 3G ATM (recommended) Duration 3 days No. of Participants Max. 8 3G ULTCOM Modules • Nokia WCDMA BTS overview • Nokia AXC product overview • Nokia WCDMA BTS unit overview • Nokia WCDMA BTS UltraSite Supreme Indoor Cabinet and Unit installation • Nokia WCDMA BTS UltraSite Supreme Indoor Cabinet cabling • Nokia WCDMA BTS commissioning • Nokia AXC commissioning • Nokia WCDMA BTS local operation and maintenance Nokia MetroSite WCDMA BTS Installation and Commissioning Target Group Field personnel who will install and commission Nokia MetroSite WCDMA BTS. Objectives After the training, the participant will be able to: • Install the Nokia MetroSite for WCDMA elements • Commission the Nokia MetroSite for WCDMA elements Prerequisites 3G SYSTRA, 3G ULTCOM Duration 2 days No. of Participants Max. 8 3G METCOM Modules • Nokia WCDMA BTS MetroSite overview • Nokia WCDMA BTS MetroSite unit overview • Nokia WCDMA BTS MetroSite installation • Nokia WCDMA BTS commissioning • Nokia AXC commissioning • Nokia WCDMA BTS MetroSite local operation and maintenance Field Maintenance AXC Operation and Maintenance Target Group First and second line maintenance personnel, integration engineers, commissioning engineers and OM personnel. Objectives After the training, the participant will be able to: • Describe the AXC features • Describe the AXC units • Install the AXU and the interface units • Commission the AXC manually and automatically • Maintain the AXC • Troubleshoot the AXC Prerequisites 3G SYSTRA, 3G ULTCOM Duration 3 days No. of Participants Max. 8 AXCOM Modules • Nokia AXC product overview • Nokia AXC installation • Nokia AXC commissioning • Nokia AXC maintenance and troubleshooting Notes Also S-AXC can be included. 29 Nokia FlexiHopper Target Group Operating and maintenance personnel of transmission and GSM networks using Nokia MW Radio equipment (for example network management personnel, technical field staff and/or system specialists). Objectives After the training, the participant will be able to: • Install, commission and maintain the Nokia FlexiHopper Radio • List principles in the use of the common RF terminology Prerequisites Experience in telecommunications transmission equipment Duration 2 days No. of Participants Max. 8 RFLEXH Modules • Nokia FlexiHopper overview • Nokia FlexiHopper installation • Nokia FlexiHopper commissioning and maintenance Notes Course overlaps with RFLEXH and RMETRO. Field Maintenance Nokia FlexiHopper and Nokia MetroHopper Target Group Operating and maintenance personnel of transmission and GSM networks using Nokia MW Radio equipment (for example network management personnel, technical field staff and/or system specialists). Objectives After the training, the participant will be able to: • Install, commission and maintain the Nokia FlexiHopper and Nokia MetroHopper Radios Prerequisites Experience in telecommunications transmission equipment Duration 3 days No. of Participants Max. 8 RFLEXH and RMETRO Modules • Nokia FlexiHopper overview • Nokia FlexiHopper installation • Nokia FlexiHopper commissioning and maintenance • Nokia MetroHopper overview • Nokia MetroHopper installation • Nokia MetroHopper commissioning and maintenance Notes Course overlaps with RFLEXH. 30 Field Maintenance of Nera SDH Microwave Equipment Nokia PowerHopper Nera CityLink 2d Nera CityLink Installation and Commissioning TR IAC CityLink p. 31 3d Nera CityLink Operation and Maintenance TR OM CityLink p. 32 Operation and Maintenance with Nera NEW TR OM NEW NMS 2d p. 33 Nera NL29x Installation and Commissioning for Indoor Mounted Nera Equipment TR IAC I 2d p. 32 Nera NL29x Operation and Maintenance TR OM NL29x 5d p. 33 Transmission Installation and Commissioning Transmission Engineering Network Operation and Control TR IAC CityLink Modules • Reading installation documentation • Installation techniques • Practical use of tools used • Cabling of equipment • Commissioning of equipment Notes Training is supplied by Nera. Open courses are available in Bergen/Norway. Target Group Personnel responsible for the installation and commissioning of Nera CityLink. Objectives After the training, the participant will be able to: • Install and perform commissioning of the equipment Prerequisites Good knowledge of microwave transmission techniques, practical field experience in digital radio relay equipment, experience in the use of test and measuring instruments for digital equipment Duration 2 days No. of Participants Max. 6 31 Field Maintenance Nera CityLink Installation and Commissioning Nera CityLink Operation and Maintenance Target Group Personnel responsible for the operation and maintenance and testing of the equipment. Objectives After the training, the participant will be able to: • Understand the Nera training modules of SDH 155 Mb/s STM-1 radio relay equipment (CityLink) • Independently carry out the operation and maintenance (and test) procedures on the equipment Prerequisites Good knowledge of microwave transmission techniques, knowledge of the synchronous digital hierarchy (SDH), practical field experience in digital radio relay equipment, experience in the use of test and measuring instruments for digital equipment Duration 3 days No. of Participants Max. 8 TR OM CityLink Modules • Equipment presentation • Block schematics • Useful measurements • Use of test instruments • Fault finding and correction • Training exercises • Overhead access • Supervisory and switching equipment • Service equipment • NEW NMS/NEW configurator Notes This course comprises the course TR OM NEW NMS. Training is supplied by Nera. Open courses are available in Bergen/Norway. Field Maintenance Installation and Commissioning for Indoor Mounted Nera Equipment Target Group Personnel responsible for the installation and commissioning of transmission telecommunication equipment. Objectives After the training, the participant will be able to: • Install and perform commissioning of the equipment Prerequisites Good knowledge of microwave transmission techniques, practical field experience in digital radio relay equipment, experience in the use of test and measuring instruments for digital equipment Duration 2 days No. of Participants Max. 6 TR IAC I Modules • Reading installation documentation • Installation techniques • Practical use of tools used • Cabling of equipment • Commissioning of equipment Notes Training is supplied by Nera. Open courses are available in Bergen/Norway. 32 Nera NL29x Operation and Maintenance Target Group Personnel responsible for the operation and maintenance and testing of the equipment. Engineers and technicians requiring familiarisation with the equipment prior to undertaking specialist training. Objectives After the training, the participant will be able to: • Understand the NERA training modules of SDH 155 Mb/s STM-1 radio relay equipment (NL29x) • Independently carry out the operation and maintenance (and test) procedures on the equipment Prerequisites TR OM NEW NMS, good knowledge of microwave transmission techniques, knowledge of the synchronous digital hierarchy (SDH), practical field experience in digital radio relay equipment, experience in the use of test and measuring instruments for digital equipment Duration 5 days No. of Participants Max. 8 TR OM NL29x Modules • Equipment presentation • Block schematics • Useful measurements • Use of test instruments • Fault finding and correction • Training exercises • Overhead access • Supervisory and switching equipment • Service equipment • NEW NMS/NEW configurator Notes Training is supplied by Nera. Open courses are available in Bergen/Norway. TR OM NEW NMS Modules • Equipment presentation • Hardware requirements • Software installation • Configuration procedures • Fault reporting • Performance statistics • Useful measurements • Training exercises Notes This course is also part of TR OM CityLink. Training is supplied by Nera. Open courses are available in Bergen/Norway. Target Group Personnel responsible for the operation of the software. Engineers and technicians who are responsible for the operation and/or the installation of the radio link equipment. Objectives After the training, the participant will be able to: • Understand the NERA element view networks management system software • Independently carry out the operation procedures Prerequisites Knowledge of personal computers, good knowledge of microwave transmission, practical field experience in digital radio relay equipment Duration 2 days No. of Participants Max. 8 33 Field Maintenance Operation and Maintenance with Nera NEW Network Engineering Radio Access Network Engineering The Radio Access Network (RAN) engineering group is responsible for providing second line maintenance for the network elements and service platforms. This comprises remote and/or on-site routine analysis of network faults, in-depth fault analysis based on the experienced use of test programs, performing corrective action and reporting back to network surveillance. Further typical responsibilities include process re-engineering when new hardware or software is introduced, interfacing with the Nokia Help Desk, supporting network optimisation, network planning and marketing. 2G System Training 2G SYSTRA 5d p. 12 1d 3G System Training 3G SYSTRA 3d p. 15 ATM in UMTS Networks 3G ATM p. 15 Nokia Platform Computer Based Training Nokia PLAT CBT 12-30 h p. 21 Switching Platform Essentials SWPLAT ESS 3d p. 22 Operation Support System Platform OSSPLAT 2d p. 23 Network Engineering BSS Essentials BSSESS 3d p. 35 3G Radio Access Network Essentials 3G RANESS 3d p. 38 Radio Network Controller 1.5 Architecture and Functionality RNC 1.5 ARCe 0.5 d p. 37 NEW ! Radio Network Controller 2.0 Architecture and Functionality RNC 2.0 ARCe 0.5 d p. 38 EDGE System Overview EDGESYSe 0.5 d p. 13 New Features in BSS Release S10.5 BSS REL S10.5 THe 1d p. 36 Switching Platform Administration SWPLAT ADM 2d p. 22 BSS Features Release S10.5 BSS REL S10.5 PR 3d p. 36 5d BSS Integration BSSITG p. 35 3d Mobile Network Security MNSEC p. 18 3G Radio Access Network Integration 3G RANITG 5d p. 39 BSS Engineering RAN Engineering Min. 1 year field experience BSS Cellular Transmission BSSCTM 5d p. 27 BSS Cellular Transmission for Nokia UltraSite/MetroSite ULTCTM 3d p. 28 3d BSS Signalling BSSSIG p. 37 3G Radio Access Network Message Analysis 3G RANMAC 3d p. 39 BSS Troubleshooting BSSTSH 5d BSS Expert 34 p. 37 3G Radio Access Network Troubleshooting 3G RANTSH 4d RAN Expert p. 39 Nokia offers two parallel training solutions for GSM and 3G, comprising the following elements: • Essentials training (BSSESS/3G RANESS) combines related knowledge required by all groups practically working on RAN elements on different levels. • Integration training (BSSITG/3G RANITG) provides the next step ahead, focusing on all integrational aspects towards field equipment, core network and DCN. • Training on signalling (BSSSIG/ 3G RANMAC) lays the fundamentals for troubleshooting by practically tracing and analysing signalling messages as well as interpreting signalling statistical data. • Our troubleshooting courses (BSSTSH/ 3G RANTSH) aim at learning a systematic approach to troubleshooting and develop different troubleshooting styles by practicing on multiple simulated fault scenarios. • Additionally, in the GSM area we offer two learning solutions for cellular transmission management (BSSCTM/ ULTCTM), giving skills on realisation of even complex cellular transmission scenarios. • New equipment releases are introduced by e-learning solutions on theory level (currently BSS REL S10.5 THe/EDGESYSe) and, using these as prerequisites, practical aspects relevant for OM personnel are introduced in classroom training (BSS REL S10.5 PR). BSS Essentials Target Group BSS engineering support, network surveillance personnel, NOC configuration personnel. Objectives After the training, the participant will be able to: • Identify and describe the BSS network elements • Describe the passage of a call through the BSS from the MSC to the mobile phone • Perform basic TCSM2 operation • Explain Nokia Base Station solutions • Describe the functions of the BSC, its capacity and configuration • Modify and interrogate the radio network by MML, including adjacent cells • Describe the concepts of RNW configuration management and the representation of radio network parameters in the Nokia network management system NetAct Prerequisites 2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS Duration 3 days No. of Participants Max. 8 BSSESS Modules • BSS overview • Traffic channels • TCSM2E basic operation • Nokia Base Station solutions • BSC architecture and functions • Introduction to radio network administration • Adjacent cell handling • Radio network parameters • RNW configuration management 2G – principles and concepts BSS Integration Target Group BSS engineering personnel. Objectives After the training, the participant will be able to: • Configure and integrate the TCSM2E • Integrate A interface using MML commands • Integrate Abis interface using MML commands • Monitor the restart phases of basestations • Verify X.25 integration • Integrate Gb interface in the BSC • Create GPRS capacity in the BSC Prerequisites 2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, OSSPLAT, BSSESS Duration 5 days No. of Participants Max. 8 BSSITG Modules • TCSM2E configuration • TCSM2E integration in the BSC • A interface integration with MML • Abis interface integration with MML • Restart phase monitoring • GPRS handling in BSS • GPRS capacity in BSS • Gb interface integration • Verification of X.25 interface to NMS 35 Network Engineering New Features in BSS Release S10.5 Target Group Personnel requiring general knowledge of the BSS S10 features. Objectives After the training, the participant will be able to: • List the hardware requirements for S10 • List the main principles and the benefits of six main S10 Features Prerequisites 2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, BSSESS or BSSPAR Duration Nominal duration 1 day. The actual duration may vary depending on the participant. No. of Participants N/A BSS REL S10.5 THe Modules • S10.5 BSC data solution • S10.5 BSC hardware requirements for S10.5 • S10.5 BSC macrocellular • S10.5 BSC performance • S10.5 BSC value added services • S10.5 BTS features • Nokia EDGE features BSS Features Release S10.5 Target Group Radio network planning and optimisation personnel, BSS field personnel, engineering support specialists, BSC system specialists. Objectives After the training, the participant will be able to: • Identify the features under development for the BSS S10.5 software release (including S10) • Give a general description of the purpose and function of each of the enhancements and new features, covered in each category • Identify the minimum software and hardware revisions required in each network element to implement each new feature • Define the minimum BSC hardware requirements for S10.5 • Define the minimum BTS hardware and software requirements • Suggest possible benefits from implementing each enhancement and new feature • Summarize those new features in S10.5 (in software and hardware) which may be utilised to enhance Nokia BSS performance statistics for coverage, capacity, quality, spectral efficiency and service delivery • Explain the effects of some parameter changes in S10.5 • Activate and parameterise the relevant new features Prerequisites 2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, SWPLAT ADM, BSSESS, BSSITG, BSS REL S10.5 THe Duration 3 days No. of Participants Max. 8 BSS REL S10.5 PR Modules • BSS10.5 features • Base stations – new features in S10.5 • Base station controller – new features in S10.5 • Radio network performance – new features in S10.5 • Data solutions – new features in S10.5 • Macrocellular – new features in S10.5 • Operability – new features in S10.5 • Microcellular – new features in S10.5 • Value added services – new features in S10.5 • Talk-Family BTS – new features in DF6.0 • Nokia UltraSite and Nokia MetroSite BTS – new features in CX(M)3.0 • Parameter changes between releases S9 and S10.5 • Feature activation and parameterisation (with practical sessions on the testbed) Network Engineering 36 BSS Signalling Target Group BSS personnel and system specialists, who have at least half a year of practical experience in the field. Objectives After the training, the participant will be able to: • Monitor the different interfaces in BSS using the Nethawk protocol analyser • Describe the different call phases • Check the signalling settings in the BSC • Analyse the signalling traffic on A and Abis interface Prerequisites 2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, SWPLAT ADM, BSSESS, BSSITG Duration 3 days No. of Participants Max. 6 BSSSIG Modules • BSS signalling • Mobile originated call scenario • Use of Nethawk protocol analyser • Successful call cases • Failing call cases BSS Troubleshooting Target Group BSS experts responsible for fault finding and troubleshooting. Objectives After the training, the participant will be able to: • Perform troubleshooting on a various aspects of the Base Station Subsystem Prerequisites 2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, SWPLAT ADM, BSSESS, BSSITG, BSSSIG, 6 months’ of experience in the field Duration 5 days No. of Participants Max. 4 BSSTSH Modules • DX 200 debugger (service terminal essentials) • BSC specific debugger extensions • DX 200 file system • Changing of mass memory units • BSC database administration • Radio network supervision in BSC • Printout of BSC RNW supervision parameters • Preventive maintenance • BSS safecopy handling • Fault cases in BSC, BTS and BSS transmission Radio Network Controller 1.5 Architecture and Functionality Target Group 3G RAN engineers and operation and maintenance personnel. Objectives After the training, the participant will be able to: • Understand the Nokia’s RNC functionality • Describe the architecture of Nokia’s RNC • Describe the network operations of the RNC Prerequisites General understanding of 3G mobile communication systems, basic principles of the ATM and SDH transmission technologies, IPA 2800 redundancy principles Duration Nominal duration 0.5 day. The actual duration may vary depending on the participant. No. of Participants N/A RNC 1.5 ARCe Modules • Radio network controller 1.5 architecture and functionality 37 Network Engineering Radio Network Controller 2.0 Architecture and Functionality Target Group All engineering support, NOC personnel, marketing and technical management working with Nokia RNC. Objectives After the training, the participant will be able to: • Describe the benefits and usage of Nokia RNC with Software Release 2.0 in 3G Release 99 and Release 4 networks • Explain all the functional units in RNC with Software Release 2.0 • Describe major RAN procedure applicable in RNC with Software Release 2.0 Prerequisites System level knowledge of 3G UMTS networks and Nokia IPA 2800 platforms Duration Nominal duration 0.5 day. The actual duration may vary depending on the participant. No. of Participants N/A NEW ! RNC 2.0 ARCe Modules • Radio network controller 2.0 architecture and functionality 3G Radio Access Network Essentials Target Group 3G RAN engineering support, 3G network operation with practical experience on the Nokia Network Management System. Network Engineering Objectives After the training, the participant will be able to: • Explain the radio network operating principles • Interrogate and modify the radio network by NEMU • Describe the concepts of radio network configuration management and the representation of radio network parameters in the Nokia network management system NetAct • List routine radio network operational tasks in a mobile network dependant on the individual responsibilities and describe the process of execution • Perform routine radio network operational tasks using NEMU as a tool, that are part of the regular operation of a radio network. In addition, the participant should identify serviceeffecting tasks and follow the correct procedures Prerequisites 3G SYSTRA, 3G ATM, Nokia PLAT CBT, SWPLAT ESS Duration 3 days No. of Participants Max. 8 3G RANESS Modules • RAN overview • UTRAN interfaces and protocols • RNC solution • Nokia WCDMA BTS solutions • Migration and co-location of Nokia 2G and 3G sites • RAN operation and configuration • RNW configuration management 3G – principles and concepts • UMTS radio path and transmission 38 3G Radio Access Network Integration Target Group RAN engineering personnel. Objectives After the training, the participant will be able to: • Configure ATM resources at RNC • Integrate Iu-PS interface using MML commands • Integrate Iu-CS interface using MML commands • Integrate Iur interface using MML commands • Integrate Iub interface using Nemu tools • Integrate the RAN to DCN (IP configuration) Prerequisites 3G SYSTRA, 3G ATM, Nokia PLAT CBT, SWPLAT ESS, 3G RANESS Duration 5 days No. of Participants Max. 8 3G RANITG Modules • ATM resource management and digit analysis • Iu-Cs integration in IPA 2800 • Iu-PS integration in RNC • RNW integration and expansion – method NEMU/MML • Integration to DCN in IPA 2800 3G Radio Access Network Message Analysis Target Group 3G RAN personnel with the need to analyse NE communication and procedures. Objectives After the training, the participant will be able to: • Explain and monitor the interfaces in RAN by using the 3G Nethawk Protocol Analyser • Describe the different call phases • Check the signalling setting in RNC • Analyse the signalling traffic in all RAN interfaces Prerequisites 3G SYSTRA, 3G ATM, Nokia PLAT CBT, SWPLAT ESS, SWPLAT ADM, 3G RANESS, 3G RANITG, BSSSIG (optional) Duration 3 days No. of Participants Max. 6 3G RANMAC Modules • Introduction to UMTS signalling and interfaces • UTRAN interfaces and protocols • Protocol models in UTRAN • UTRAN application protocols • UTRAN signalling flows • Use of Nethawk protocol analyser Notes Course will be delivered with a reduced duration in the starting phase. 3G Radio Access Network Troubleshooting Target Group 3G RAN experts responsible for fault finding and troubleshooting. Objectives After the training, the participant will be able to: • Find faults with help of user documentation • Handle various RNC service terminal extension in IPA 2800 • Recover RNC after system crash • Configure WBTS/AXC remotely with configuration files • Use Nethawk protocol analyser to monitor basic signalling procedures on UTRAN interfaces • Handle various UTRAN faults Prerequisites 3G SYSTRA, 3G ATM, Nokia PLAT CBT, SWPLAT ESS, SWPLAT ADM, 3G RANESS, 3G RANITG, 3G RANMAC Duration 4 days No. of Participants Max. 4 3G RANTSH Modules • Introduction to RAN troubleshooting • Interrogation exercise RAN • File system • Service terminal essentials • RNC restoration • Signalling review and Nethawk • NEMU configuration management and Nokia NetAct • AXC and BTS manager • IP and DCN in RAN • Various fault cases Notes Fully functioning testbed needed. 39 Network Engineering Switching Core Network Engineering 3G System Training 3G SYSTRA 3d p. 15 NEW ! 3G Release 4 System in Circuit Switched Core Networks 3G REL 4 SCNe 1d p. 44 2G System Training 2G SYSTRA 5d p. 12 1d ATM in UMTS Networks 3G ATM p. 15 NEW Nokia Multimedia ! Gateway Architecture and Functionalities in 3G Release 4 Networks 3G REL 4 MGWARCe 1h p. 44 NEW ! Nokia MSS and GCS Architecture and Functionalities in 3G Release 4 Networks 3G REL 4 MSSARCe 1h p. 45 NEW Mobility, new user ! services and call handling in 3G Release 4 CS Core Networks 3G REL 4 SERe 0.5 d p. 45 Nokia Platform Computer Based Training Nokia PLAT CBT 12-30 h p. 21 Switching Platform Essentials SWPLAT ESS 3d p. 22 Switching Platform Administration SWPLAT ADM 2d p. 22 Network Engineering MSC/HLR Release M11 Theory NSSREL M11 THe 1d p. 43 2G Switching Core Network Operation and Maintenance 2G SCNOM 10 d p. 41 3d Mobile Network Security MNSEC p. 18 3G Switching Core Network Operation and Maintenance 3G SCNOM 10 d p. 42 3G Switching Core Network Delta 3G SCN DELTA 3d p. 42 NSS Engineering MSC/HLR Release M11 Practice NSSREL M11 PR 1d p. 43 NEW ! Mobile Core Network Security CNSEC 5d p. 18 SCN Engineering Min. 6 month field experience Min. 6 month field experience NEW ! Network Subsystem Signalling NSSSIG 4d p. 48 Network Subsystem Call Control NSSCC 5d p. 50 Network Subsystem Routing NSSROU 3.5 d p. 48 Multimedia Gateway Commissioning MGWCOM 2d p. 46 NEW ! Multimedia Gateway Call Control MGWCC 2d p. 51 3G Switching Core Network Message Analysis 3G SCNMAC 5d p. 49 Network Subsystem Recovery NSSREC 2d p. 47 Network Subsystem Commissioning NSSCOM 5d p. 46 Network Subsystem Troubleshooting NSSTSH 3d p. 47 Multimedia Gateway Troubleshooting MGWTSH 2d p. 47 3G Switching Core Network Call Control SCN CC M12 7-8 d NEW ! 3G Switching Core Network Message Analysis Delta 3G SCNMAC DELTA 2d p. 49 p. 50 High Speed Circuit Switched Data Workshop HSCSD 1d p. 51 Working with Nokia Traffica Z3.1 TRAFFICA Z3.1 2d p. 52 NEW ! Working with Nokia Traffica Z3.1 System Administration TRAFFICA Z3.1 ADM 1d p. 52 SCN Expert 40 The Switching Core Network (SCN) engineering group is responsible for providing second line maintenance for the following network elements: Nokia Mobile Switching Center (MSC/MSCi) and Home Location Register (HLR/HLRi), as well as Media Gateway for 3G MSC (MGW). This comprises remote and/or on-site routine analysis of network faults, in-depth fault analysis based on the experienced use of test programs, performing corrective action and reporting back to network surveillance. Further typical responsibilities include process re-engineering when new hardware or software is introduced, interfacing with the Nokia Help Desk, supporting network optimisation, network planning and marketing. After participating system level and platform training the first step in the SCN area is training on Operation and Maintenance. Aim of this is to develop system knowledge and learn SCN engineering’s day-to-day tasks like creation procedures in subscriber management, signalling and routing. There are three alternative solutions depending on the used technologies (GSM, 3G, or migration from GSM to 3G). Following OM level training, we offer advanced courses in the following areas: • Integration – aim is to gain fundamental experience in setting up a switch from scratch to first call. • Troubleshooting – aim is to learn a systematic approach to troubleshooting and develop different troubleshooting styles by practicing on multiple simulated fault scenarios. • Recovery – aim is to get experience in disaster recovery by practicing on worst case scenarios like multiple hard disk crashes. • Routing – aim is to plan and verify complex routing scenarios based on sophisticated features like automatic congestion control or selective circuit reservation. • Signalling / Message Analysis – aim is to lay the fundamentals for troubleshooting by practically tracing and analysing signalling messages as well as interpreting signalling statistical data. • Call Control – aim is to gain certain insight on Nokia DX 200 software architecture and functionality using message monitoring tools on call scenarios. • For training on Charging Gateway (CG), refer to page 62. 2G Switching Core Network Operation and Maintenance Target Group Personnel working with Nokia 2G SCN network (MSC/HLR). Objectives After the training, the participant will be able to: • Describe the basic architecture of the DX 200 MSC/VLR and HLR/AC/EIR • Create and manage the subscriber’s basic and supplementary services in the MSC/VLR and HLR/AC/EIR • Create and manage cellular radio network elements from the network subsystem point of view • Create definitions for signalling between network elements within the own network as well as between different networks, including the definitions needed for a new roaming contract • Identify the principles of routing and create routing definitions in the MSC • Identify the necessary definitions for the short message service • Perform necessary daily first line operational tasks Prerequisites 2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, SWPLAT ADM Duration 10 days No. of Participants Max. 8 2G SCNOM Modules • Subrack and cartridge MSC/HLR architecture • Subscriber administration • Cellular radio network administration • Common channel signalling system • Short message service • Basics of routing • Basics of charging • Traffic administration Network Engineering 41 3G Switching Core Network Operation and Maintenance Target Group First and second line SCN operation and maintenance personnel. Objectives After the training, the participant will be able to: • Describe the basic architecture of the DX 200 MSC/VLR and HLR/AC/EIR • Create and manage the subscriber’s basic and supplementary services in the MSC/VLR and HLR/AC/EIR • Create and manage cellular radio network elements from the network subsystem point of view • Create the definitions for signalling between network elements within the own network as well as between different networks, including the definitions needed for a new roaming contract • Identify the necessary definitions for the short message service • Identify the principles of routing and create routing definitions in the MSC • Perform necessary daily first line operational tasks • Provide knowledge and skills to operate and maintain Nokia Media Gateway in a 3G environment Prerequisites 3G SYSTRA, 3G ATM, Nokia PLAT CBT, SWPLAT ESS, SWPLAT ADM Duration 10 days No. of Participants Max. 8 3G SCNOM Modules • NSS architecture • Subscriber administration • Cellular radio network administration • Common channel signalling • Routing administration • Short message service • Core network overview and architecture • MGW overview and architecture • Interfaces and signalling in the MGW • TCU configuration • Overview of ATM routing and digit analysis • MGW MSC integration • Iu-CS integration 3G Switching Core Network Delta Network Engineering Target Group Personnel working with Nokia 3G SCN network, experienced in Nokia NSS. Objectives After the training, the participant will be able to: • List the necessary definitions needed in the MSC for the UMTS network compared to the GSM network • Describe the ATM protocol reference model and at an overview level, explain the main functions of AAL type 2 signalling protocol • Describe the main purposes of ATM resource management • Identify the procedures and demonstrate the ability to successfully perform integration between the MGW for 3G MSC (ATM module) and the MSC • Identify the procedures and demonstrate the ability to successfully perform integration between the MGW for 3G MSC (ATM module) and the RNC • Explain the transcoding principle and demonstrate the ability to configure TCUs Prerequisites 3G SYSTRA, 3G ATM, Nokia PLAT CBT, 2G SCNOM Duration 3 days No. of Participants Max. 8 3G SCN DELTA Modules • MGW for 3G MSC overview and architecture • 2G to 3G MSC operations • ATM resource management and digit analysis • Iu-Cs integration in IPA 2800 • Configuration of TCU in MGW for 3G MSC • MSC integration in MGW for 3G MSC 42 MSC/HLR Release M11 Theory Target Group First and second line NSS operation and maintenance personnel and system specialists. Objectives After the training, the participant will be able to: • Describe the enhancements and new functions brought to the mobility services and user services • Illustrate new GSM functionality implemented in the Nokia MSC and HLR • Identify the enhancements offered by CAMEL phase 3 in the Nokia implementation • Describe the functionality of the new IP features and enhancement to the NSS interfaces • Illustrate the improved routing functionality • Identify the enhanced handling of charging data functionality • Describe the main improvements and new functionality introduced for the operation and maintenance of network element and statistical data collection • Describe the subscriber data handling and software management tasks of the Network Element Management Unit (NEMU) implementation • Describe the UMTS security functionalities, main UMTS data features, and new functions supported Prerequisites 2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, SWPLAT ADM, 2G SCNOM, CCS7 knowledge Duration 1 day No. of Participants N/A NSSREL M11 THe Modules • GSM end-user services • GSM functions • Intelligent network • Interfaces and signalling protocols • Routing functions • Charging functions • Operation and maintenance functions • NEMU features • UMTS functions Target Group First and second line NSS operation and maintenance personnel and system specialists Objectives After the training, the participant will be able to: • Do a theory overview on main M11 features • Test the functionality concerning GSM functions implemented with two M11 features • Verify the enhancements brought to the routing functions with M11 features • Test the enhancements brought to the DX 200 MML functions with M11 features • Verify the UMTS security functions implemented in HLR and MSC with M11 features Prerequisites 2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, SWPLAT ADM, 2G SCNOM Duration 1 day No. of Participants Max. 8 Modules • M11 GSM functions • M11 routing functions • M11 DX 200 MML functions • M11 UMTS functions 43 Network Engineering MSC/HLR Release M11 Practice NSSREL M11 PR 3G Release 4 System in Circuit Switched Core Networks Target Group Customer care, marketing, NOC, engineering support and network planning personnel requiring basic knowledge about 3G circuit switched networks. Objectives After the training, the participant will be able to: • Describe the basic technologies used in 3GPP Release 4 networks • Define 3GPP Release 4 architecture and Nokia implementation • Describe general call, bearer establishment procedure in MSS concept • Describe the functionality and architecture of Nokia MSS/GCS, MGW and CDSl • List new system features introduced by MSS concept • Describe MGW, MSS and backbone network elements in terms of network topology and dimensioning Prerequisites 3G SYSTRA Duration Nominal duration 1 day. The actual duration may vary depending on the participant. No. of Participants N/A NEW ! 3G REL 4 SCNe Modules • Basic technologies in 3G Release 4 • Generic 3GPP Release 4 architecture • MSS concept system features Network Engineering Nokia Multimedia Gateway Architecture and Functionalities in 3G Release 4 Networks Target Group Engineering support, NOC and network planning personnel. Objectives After the training, the participant will be able to: • Describe the role of the MGW in the 3G Release 4 network • Demonstrate an understanding of the functionality and architecture of the MGW • Determine the best MGW configuration for any given scenario Prerequisites 3G SYSTRA, understanding of ATM technology, IP technology and associated protocols, basic understanding of the IPA 2800 Switching Platform Duration Nominal duration 1 hour. The actual duration may vary depending on the participant. No. of Participants N/A NEW ! 3G REL 4 MGWARCe Modules • Nokia MGW architecture and functionalities in 3G Release 4 networks 44 Nokia MSS and GCS Architecture and Functionalities in 3G Release 4 Networks Target Group Engineering support, NOC and network planning personnel. Objectives After the training, the participant will be able to: • Describe the role of the MSS and GCS in the 3G Release 4 network • Understand the functionality and architecture of the MSS and GCS • Describe how circuit switched data calls are handled in the 3G Release 4 network Prerequisites 3G SYSTRA, understanding of ATM technology, IP technology and associated protocols, basic understanding of the DX 200 Platform hardware architecture Duration Nominal duration 1 hour. The actual duration may vary depending on the participant. No. of Participants N/A NEW ! 3G REL 4 MSSARCe Modules • MSS and GCS architecture and functionalities Mobility, new user services and call handling in 3G Release 4 CS Core Networks Target Group Engineering support personnel, NOC personnel. Objectives After the training, the participant will be able to: • Understand handovers and relocation in 3G Release 4 networks from circuit switched core networks perspective • Describe the new user services, introduced with 3G Release 4 for networks • Explain the call handling scenario in 3G Release 4 circuit switched core networks Prerequisites 3G SYSTRA, 3G REL 4 MSSARCe, 3G REL 4 MGWARCe Duration Nominal duration 0.5 day. The actual duration may vary depending on the participant. No. of Participants N/A NEW ! 3G REL 4 SERe Network Engineering 45 Modules • Handovers and relocation in Nokia 3G Release 4 core networks • New user services in 3G Release 4 networks • Call handling and procedures in Nokia 3G Release 4 CS core networks Network Subsystem Commissioning Target Group Experienced NSS personnel. Objectives After the training, the participant will be able to: • Explain the basic configurations done in DX 200 MSCi/HLRi • Create the basic hardware definitions in DX 200 MSCi/HLRi • Explain the functions of the preprocessors in DX 200 MSCi/HLRi • List and explain the phases in commissioning and integrating DX 200 MSCi/HLRi • Explain the relation between signalling, cellular network, routing and charging definitions in DX 200 MSCi/HLRi Prerequisites 2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, SWPLAT ADM, 2G SCNOM Duration 5 days No. of Participants Max. 8 NSSCOM Modules • Introduction to commissioning • Manuals • Installation of hardware and software • Creation of hardware definitions • CCS definitions • Routing definitions • Cellular radio network definitions • Other necessary definitions Notes This course was formerly named NSSITG. Multimedia Gateway Commissioning Network Engineering Target Group Switching core network experts. Objectives After the training, the participant will be able to: • Explain the basic configurations done in IPA 2800 MGW • Create the basic hardware definitions in IPA 2800 MGW • Explain the functions of the DMX and Chorus based units in the IPA 2800 MGW • List and explain the phases in commissioning and integrating IPA 2800 • Configure and control synchronization with MML commands and change related parameters Prerequisites 3G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, SWPLAT ADM, 3G SCNOM, NSSCOM Duration 2 days No. of Participants Max. 8 NEW ! MGWCOM Modules • Introduction to commissioning in Nokia RNC/MGW • Hardware configuration management in Nokia RNC/MGW • Synchronisation and timing in Nokia IPA 2800 platforms 46 Network Subsystem Troubleshooting Target Group Second line NSS operation and maintenance personnel and system specialists. Objectives After the training, the participant will be able to: • List the NSS troubleshooting tools • Define different troubleshooting techniques • Locate and solve problems related to the Nokia DX 200 MSC/VLR and HLR/AC/EIR Prerequisites 2G SYSTRA or 3G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, SWPLAT ADM, 2G SCNOM, at least 6 months’ work experience with the DX 200 MSC/HLR Duration 3 days No. of Participants Max. 8 NSSTSH Modules • Introduction to troubleshooting in core networks • Troubleshooting tools in Nokia CS core networks • CS CN troubleshooting cases Multimedia Gateway Troubleshooting Target Group 3G CS experts responsible for fault finding and troubleshooting. Objectives After the training, the participant will be able to: • List the troubleshooting tools • Define different troubleshooting techniques • Locate and solve problems related to the MGW for 3G MSC Prerequisites IPA 2800 Platform, DX 200 Platform, CS OM knowledge Duration 2 days No. of Participants Max. 8 MGWTSH Modules • Troubleshooting in MGW for 3G MSC (ATM Module) • TSH cases for IPA 2800 Network Subsystem Recovery Target Group Personnel operating and maintaining a DX 200 MSC/HLR, who additionally have the task to recover the disk after a major system crash. Objectives After the training, the participant will have: • Knowledge, skills and exercises in deploying the current fallback software build, both from disk and from DAT • Skills in the above to minimise the time when loss of traffic in the switch can occur Prerequisites 2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, SWPLAT ADM, 2G SCNOM, at least 1 year of experience in operating the Nokia Network Subsystem Duration 2 days No. of Participants Max. 4 NSSREC Modules • Recovery principles and scenarios • Database recovery • Changing of hard disks • Exercises with various crash scenarios 47 Network Engineering Network Subsystem Routing Target Group NSS experts, routing specialists. Objectives After the training, the participant will be able to: • Plan and define the application for the most of major routing features of the DX 200 MSC (e.g. alternative routing, selective circuit reservation, attribute analysis) • Explain the interdependencies of the features • Use the analysis test state and test calls to verify the new analysis before taking it into use • Explain impact and use of the most important routing parameters • Give at least one typical application example for each feature Prerequisites 2G SYSTRA or 3G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, SWPLAT ADM, 2G SCNOM, good overall knowledge of the network subsystem and all the relevant features, at least 1 year of experience in operating the Nokia Switching Core Network. Duration 3.5 days No. of Participants Max. 8 NSSROU Modules • Routing review • Focus on hunting • Time controlled routing • Percentage routing (random traffic dispersion to trunks) • Alternative routing • Dynamic routing for non-hierarchical networks • Selective circuit reservation • Rate-based traffic filtering • Automatic congestion control • Test call handling • Attribute analysis • Extended preanalysis Network Subsystem Signalling Network Engineering Target Group NSS personnel requiring a detailed understanding of signalling within the GSM network switching subsystem. Objectives After the training, the participant will be able to: • Explain in more detail messages and procedures concerning CCS7 protocols • Explain interaction of different CCS7 protocols in the protocol stack • Create necessary signalling definitions for inter-PLMN roaming contract • Explain basics of CCS7 signalling network planning • Configure, activate, collect and output statistical information about signalling • With the help of the documentation, draw the signalling flow charts in DX 200 NSS • Trace (protocol analyser) the signalling messages on different transmission interfaces (from NSS) and interpret the significance of parameters • Use the signalling knowledge and tools in troubleshooting process Prerequisites 2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, SWPLAT ADM, 2G SCNOM Duration 4 days No. of Participants Max. 6 NSSSIG Modules • Introduction to NSSSIG • MTP • SCCP and TCAP • Parameters of signalling network • Statistics of signalling network • MAP and INAP and CAP • ISUP • Signalling in Nokia NSS 48 3G Switching Core Network Message Analysis Target Group Customers interested in 3G core network subsystem signalling in more detail. Objectives After the training, the participant will be able to: • Output and interpret statistical information about signalling • List at least three GSM/UMTS map signalling procedures • With the help of the documentation, draw the signalling flow charts in Nokia core network • With the help of the documentation, analyse the processes involved in signalling internally, and thus get to the cause of faults • Trace and interpret the signalling on different transmission interface (from CN) and interpret the significance of parameters Prerequisites 3G SYSTRA, 3G ATM, Nokia PLAT CBT, SWPLAT ESS, SWPLAT ADM, 3G SCNOM Duration 5 days No. of Participants Max. 6 3G SCNMAC Modules • Introduction to SCN signalling • MTP • MTP3b over ATM • SCCP/SCCPb • TCAP • Statistics of signalling network • MAP and INAP and CAP • ISUP • BSSAP/RANAP and AAL2 signalling • SIGTRAN • Signalling in Nokia SCN Target Group Customers experienced in SS7 signalling and willing to learn new signalling protocols and features specific for 3G core network. Objectives After the training, the participant will be able to: • Output and interpret statistical information about signalling • List at least three GSM/UMTS map signalling procedures • With the help of the documentation, draw the signalling flow charts in Nokia core network • With the help of the documentation, analyse the processes involved in signalling internally, and thus get to the cause of faults • Trace and interpret the signalling on different transmission interface (from CN) and interpret the significance of parameters Prerequisites 3G SYSTRA, 3G ATM, Nokia PLAT CBT, SWPLAT ESS, SWPLAT ADM, 3G SCNOM, NSSSIG Duration 2 days No. of Participants Max. 6 Modules • Introduction to SCN signalling • MTP3b over ATM • SCCPb • BSSAP/RANAP and AAL2 signalling • SIGTRAN • Parameters of SS7 signalling in DX/IPA 49 Network Engineering 3G Switching Core Network Message Analysis Delta 3G SCNMAC DELTA Network Subsystem Call Control Target Group NSS experts. Objectives After the training, the participant will be able to: • List the programs involved in various stages of a call, as well as the computer units in which they reside • Monitor and interpret messages between call control processes • Explain where and when different call control analyses are executed • Pick up important information from messages • Use message monitoring as a possible troubleshooting tool Prerequisites 2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, SWPLAT ADM, 2G SCNOM, good overall knowledge of the network subsystem and all the relevant features, at least 2 years of experience in operating the Nokia Network Subsystems. Duration 5 days No. of Participants Max. 4 NSSCC Modules • Introduction to call control • Call control software • Message monitoring exercises • Messages in call setup • Cause codes • Call control analysis • Call control zoom • Charging and statistics • Troubleshooting guide 3G Switching Core Network Call Control Network Engineering Target Group Core network experts who want to know the internal communication processes for advanced troubleshooting, both in MSC and MGW. Objectives After the training, the participant will be able to: • List the programs involved in various stages of a call, as well as the computer units in which they reside • Monitor and interpret messages between call control processes • Explain where and when different call control analyses are executed • Pick up important information from messages • Use message monitoring as a possible troubleshooting tool Prerequisites NSSCC, 2G SCNOM, at least 2 years of experience in operating the Nokia Network Subsystems. Duration 7–8 days or 2 modules of 3–4 days each No. of Participants Max. 4 NEW ! SCN CC M12 Modules • Call control test • Introduction to call control • Call control software • Message monitoring exercises • Messages in call setup • Cause codes • Call control analysis • Call control zoom • Charging and statistics • Troubleshooting guide • MGW call control software • MGW handling messages in call setup 50 Multimedia Gateway Call Control Target Group Core network experts who want to know the internal communication processes for advanced troubleshooting, both in MSC and MGW. Objectives After the training, the participant will be able to: • List the programs involved in various stages of a call, as well as the computer units in which they reside • Monitor and interpret messages between call control processes • Pick up important information from messages Prerequisites NSSCC, 2G SCNOM, at least 2 years of experience in operating the Nokia Network Subsystems. Duration 2 days No. of Participants Max. 4 NEW ! MGWCC Modules • MGW call control software • MGW handling messages in call setup High Speed Circuit Switched Data Workshop Target Group Wide range of technical personnel from first and second line NSS, BSS operation and maintenance personnel to system specialists. Objectives After the training, the participant will be able to: • Explain basic services concept in GSM • Explain IWF architecture in DX 200 MSC/VLR • Explain principles of data calls and signalling and routing of GSM data calls • List main HSCSD features • Implement HSCSD features in NSS and BSS part of GSM network • Use in practice implemented HSCSD functions Prerequisites 2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, 2G SCNOM, BSSESS Duration 1 day No. of Participants Max. 6 HSCSD Modules • NSS HSCSD related features • Feature 650 compact data service unit, CDSU • Feature 884 14.4kbits/s data traffic channel • Feature 774 high speed circuit switched data • BSS HSCSD related features • Feature 7003 and 7037: high speed circuit switched data and 14.4kbits/s service in BSC • Implement the HSCSD features in MSC and BSC • Demonstration of HSCSD functionality 51 Network Engineering Working with Nokia Traffica Z3.1 Target Group Personnel working with Nokia Traffica, Nokia NetAct, or in the customer care. Objectives After the training, the participant will be able to: • Explain the basic idea of Nokia Traffica • Handle the basic Nokia Traffica user’s tasks • Solve practical use cases related to network monitoring and reporting Prerequisites 2G SYSTRA Duration 2 days No. of Participants Max. 8 TRAFFICA Z3.1 Modules • General introduction to Nokia Traffica • Nokia Traffica architecture • Nokia Traffica functionalities • Nokia Traffica for reporting and offline troubleshooting Working with Nokia Traffica Z3.1 System Administration Target Group Personnel working with Nokia Traffica. Objectives After the training, the participant will be able to: • Manage users with user manager and Nokia Traffica • Know the tools for administering the Nokia Traffica • In practical part to build up Nokia Traffica topology, create own definitions and transfer these remotely to other Nokia Traffica’s Prerequisites 2G SYSTRA, TRAFFICA Z3.1 or basic knowledge of Traffica Z3.1 Duration 1 day No. of Participants Max. 8 NEW ! TRAFFICA Z3.1 ADM Modules • General introduction to Nokia Traffica • Nokia Traffica system administration basics Network Engineering 52 Packet Core Network Engineering 2G System Training 2G SYSTRA 5d p. 12 3G System Training 3G SYSTRA 3d p. 15 3G Introduction 3G INTe 0.5 d p. 14 Nokia Platform Computer Based Training Nokia PLAT CBT 12-30 h p. 21 TCP/IP for Mobile Packet Core IPCORE 4d p. 54 NEW Mobility, new user ! services and call handling in 3G Release 4 CS Core Networks 3G REL 4 SERe 0.5 d p. 45 Switching Platform Essentials SWPLAT ESS 3d p. 22 3d IPSO Platform IPSO PLAT p. 24 Switching Platform Administration SWPLAT ADM 2d p. 22 1d ATM in UMTS Networks 3G ATM p. 15 Mobile Network Security MNSEC 3d p. 18 2G SGSN Operation and Maintenance in Packet Core Network 2G SGSNOM 4d p. 55 GGSN Operation and Maintenance GGSNOM 4d p. 56 Lawful Interception Gateway Operation and Maintenance LIGOM 1d p. 56 3G SGSN Operation and Maintenance in Packet Core Network 3G SGSNOM 4d p. 15 NEW ! Mobile Core Network Security CNSEC 5d p. 18 Engineering Support 2G SGSN Engineering Support GGSN Engineering Support LIG/LIB Engineering Support 3G SGSN New Features in 2G SGSN Release 2 (SG2) SG2 RELe 1d p. 57 System Level Features with Nokia PCN/GPRS Release 2 GPRS REL 2e 1d p. 56 NEW ! New Features in 2G SGSN Release 3 (SG3) SG3 RELe 0.5 d p. 57 NEW ! New Features in GGSN Release 3 GGN3 RELe 0.5 d p. 58 NEW ! New Features in 3G SGSN Release 2 (SGN2) SGN2 RELe 0.5 d p. 57 Working with Nokia Traffica Z3.1 TRAFFICA Z3.1 2d p. 52 NEW ! Working with Nokia Traffica Z3.1 System Administration TRAFFICA Z3.1 ADM 1d p. 52 NEW ! Quality of Service in GPRS 2G QoS 1d p. 60 NEW ! Performance Management for PCN PCN PM 3d p. 61 NEW ! End-to-End Quality of Service EtE QoS 3d p. 61 NEW ! Quality of Service in 3G Packet Core 3G QoS 1d p. 60 GPRS Signalling GPRSSIG 5d p. 58 3G Packet Core Network Message Analysis 3G PCNMAC 5d p. 59 2G Mobile Packet Core Network Troubleshooting 2G PCNTSH 4d p. 59 3G Mobile Packet Core Network Troubleshooting 3G PCNTSH 4d p. 60 PCN/GPRS Experts PCN/GPRS Experts 53 Network Engineering The Packet Core Network (PCN) engineering group is responsible for providing second line maintenance for the following network elements: 2G SGSN resp. 3G SGSN, GGSN, BG, LIG, DNS. This comprises remote and/or on-site routine analysis of network faults, in-depth fault analysis based on the experienced use of test programs, performing corrective actions and reporting back to network surveillance. Further typical responsibilities include process re-engineering when new hardware or software is introduced, interfacing with the Nokia Help Desk, supporting network optimisation, network planning and marketing. The PCN training solution offered by Nokia comprises a number of different elements: • Basic knowledge through classroom courses (IPCORE). • OM-level hands-on training courses for the different elements of the PCN core network (2G SGSNOM, 3G SGSNOM, GGSNOM, LIGOM). • Advanced product knowledge and troubleshooting skills in intensive small training sessions (GPRSSIG, PCNMAC, PCNTSH). • Release trainings comprising additional knowledge and skills required for new network element software releases (GPRSREL 2, SGSNREL 2). Prerequisites for these trainings are determined by the platform, on which the Network Elements are implemented, see also page 20. Note! For training on Charging Gateway (CG) refer to page 62. TCP/IP for Mobile Packet Core Target Group Personnel requiring good knowledge of TCP/IP for GPRS and 3G networks. Objectives After the training, the participant will be able to: • Describe the main packet switching transmission technologies used in PCN • Recognise the role of the TCP/IP protocol family with PCN as well as the relationship between them (also including practical implementations) • Explain the IP addressing and address management functionality • Review the functionality of different protocols with TCP/IP • Review the basics of IP routing and the functionality of different routing protocols • Explain the functionality of DNS • Recognise IP Security from the PCN point of view • Recognise the implementation of network management with PCN and TCP/IP (SNMP) • Explain important aspects when connecting PCN backbone to external networks • Describe the impact of IPv6 on the mobile packet core network • Explain how roaming is achieved Prerequisites 3G SYSTRA and/or GPRSSYS Duration 4 days No. of Participants Max. 24 IPCORE Modules • Introduction to IPCORE • Transmission technologies • TCP/IP suite protocols • IP addressing • IP address management • IP routing protocols • Tunnelling in MPC • External connectivity • IP security in MPC • Domain name server • SNMP • Roaming • IPv6 • IP applications Network Engineering 54 2G SGSN Operation and Maintenance in Packet Core Network Target Group Personnel taking care of configuration and operations of the 2G SGSN. Objectives After the training, the participant will be able to: • Identify and list the functions of the Nokia 2G SGSN • Identify and list the key architecture components and interfaces of the Nokia 2G SGSN • Integrate the interfaces with other NE in the network • Describe in detail all the mobility management and session management procedures • Explain the charging functionality in Nokia 2G SGSN • Explain procedures and usage of the essential parameters to successfully perform integration of 2G SGSN in the GPRS network • Explain the interaction with MSC/VLR • Explain the principles of QoS in 2G packet core networks and implement QoS in PCN elements such as 2G SGSN Prerequisites 2G SYSTRA, GPRSSYS, IPCORE, Nokia PLAT CBT, SWPLAT ESS, SWPLAT ADM Duration 4 days No. of Participants Max. 8 2G SGSNOM Modules • 2G SGSN in GPRS • 2G SGSN architecture • 2G SGSN interfaces • Integrating CCS7 interface in 2G SGSN • 2G SGSN and mobility management • Integrating Gb interface in 2G SGSN • Integrating Gn interface in 2G SGSN • Integrating Ga interface in 2G SGSN • 2G SGSN and session management • 2G SGSN packet data transfer • 2G SGSN charging • 2G SGSN and MSC/VLR interaction in Nokia Release 3 (SG3) • 2G SGSN and SMS delivery • 2G SGSN capacity and configuration • Visiting GPRS subscriber database • Quality of service in 2G SGSN • 2G SGSN troubleshooting guide 3G SGSN Operation and Maintenance in Packet Core Network Target Group Second line maintenance personnel handling OM tasks for 3G SGSN. Objectives After the training, the participant will be able to: • Identify and list the functions and key architectural components of the Nokia router-based 3G SGSN • Describe the philosophy behind handling of mobility management in 3G SGSN • Describe the philosophy behind handling of session management in 3G SGSN • At an overview level, identify and list the signalling interfaces and protocols used in the 3G SGSN • Identify the procedure and demonstrate the ability to successfully perform integration between 3G SGSN and RNC • Identify the procedure and demonstrate the ability to successfully perform integration between 3G SGSN and IP backbone • Identify principles of CCS7 configuration in 3G SGSN • Describe the procedures for making backup of the working configuration in 3G SGSN Prerequisites 3G SYSTRA, IPSO PLAT, IPCORE, CCS7 knowledge, basic ATM knowledge, IP knowledge, Unix skills Duration 4 days No. of Participants Max. 8 3G SGSNOM Modules • Nokia 3G SGSN overview and architecture • Mobility management in 3G SGSN • Session management in 3G SGSN • GGSN/IP integration in 3G SGSN • Interfaces and signalling in 3G SGSN • Interfaces and signalling in MGW for 3G MSC • Iu-PS integration in 3G SGSN • Basic configuration and GGSN/IP integration in 3G SGSN • CCS7 for mobile packet core • Charging in 3G SGSN • HLT and SMSC integration in 3G SGSN • SS7 integration in 3G SGSN • Statistics in 3G SGSN Network Engineering 55 GGSN Operation and Maintenance Target Group Personnel taking care of operation and configuration of the GGSN and GPRS/3G backbone. Objectives After the training, the participant will be able to: • Integrate the GGSN interfaces towards Internet/Intranet, backbone elements, OSS and charging gateway • Configure the GGSN (QoS, routing, charging, FM) • Configure APNs (DNS, roaming, corporate/Internet access) Prerequisites 2G SYSTRA or 3G SYSTRA, IPCORE, IPSO PLAT, basic Unix knowledge Duration 4 days No. of Participants Max. 8 GGSNOM Modules • GPRS / core network IP overview • GGSN features • Installing GGSN software • Basic configuration in GGSN • QoS configuration in GGSN • GGSN access points configuration • Nokia NetAct Packet Core Configurator • GPRS and 3G roaming • Introduction to security in GGSN and GPRS core network Lawful Interception Gateway Operation and Maintenance Target Group Core network operation and maintenance personnel responsible for maintaining the LIG. Network Engineering Objectives After the training, the participant will be able to: • Explain LIG functionality • Install LIG software • Configure the LIG for operation Prerequisites 2G SYSTRA, GPRSSYS, 3G SYSTRA, IPCORE, IPSO PLAT, 2G SGSNOM or 3G SGSNOM, GGSNOM Duration 1 day No. of Participants Max. 8 Modules • LIG functionality • LIG installation • LIG configuration • LIG operation LIGOM System Level Features with Nokia PCN/GPRS Release 2 Target Group Engineering personnel operating the mobile packet core network Objectives After the training, the participant will be able to: • List what are the new GPRS Release 2 features and explain their implementation Prerequisites 2G SYSTRA, PCN/GPRS network elements on Operation and Maintenance level (recommended) Duration Nominal duration 1 day. The actual duration may vary depending on the participant. No. of Participants N/A GPRS REL 2e Modules • Prepaid – end-to-end solution in GPRS Release 2 • Location information retrieval – end-to-end solution in GPRS Release 2 • Quality of service – end-to-end solution in GPRS Release 2 • System level tracing – end-to-end solution in GPRS Release 2 56 New Features in 2G SGSN Release 2 (SG2) Target Group Personnel responsible for operation and configuration of the Nokia GPRS SGSN and GSM Network Switching Subsystem. Objectives After the training, the participant will be able to: • Explain the new features in Nokia 2G SGSN Release 2 Prerequisites 2G SGSNOM Duration Nominal duration 1 day. The actual duration may vary depending on the participant. No. of Participants N/A SG2 RELe Modules • SG2 capacity enhancement • SG2 connection redundancy to GPRS backbone • SG2 enhanced charging • SG2 IN based prepaid • SG2 IPv6 • SG2 lawful interception • SG2 overload control • SG2 trace New Features in 2G SGSN Release 3 (SG3) Target Group Core networks engineering personnel operating 2G SGSN. Objectives After the training, the participant will be able to: • Understand the new features coming with 2G SGSN release SG3 Prerequisites 2G SGSNOM, familiar with 2G SGSN Release SG2, good understanding of GPRS and TCP/IP Duration Nominal duration 0.5 day. The actual duration may vary depending on the participant. No. of Participants N/A NEW ! SG3 RELe Modules • New features in 2G SGSN Release 3 (SG3) New Features in 3G SGSN Release 2 (SGN2) Target Group Core networks engineering personnel operating with Nokia 3G SGSN. Objectives After the training, the participant will be able to: • Understand the new features coming with 3G SGSN release SGN2 Prerequisites 3G SGSNOM, familiar with Nokia 3G SGSN Release SGN1, good understanding of GPRS and TCP/IP Duration Nominal duration 0.5 day. The actual duration may vary depending on the participant. No. of Participants N/A NEW ! SGN2 RELe Modules • New features in 3G SGSN Release 3 (SGN2) 57 Network Engineering New Features in GGSN Release 3 Target Group Core networks engineering personnel operating Nokia GGSN. Objectives After the training, the participant will be able to: • Understand the new features of GGSN Release GGN3 Prerequisites GGSNOM, familiar with Nokia GGSN Release GGN2, good understanding of GPRS and TCP/IP Duration Nominal duration 0.5 day. The actual duration may vary depending on the participant. No. of Participants N/A NEW ! GGN3 RELe Modules • New features in GGSN Release 3 (GGN3) GPRS Signalling Target Group Second line maintenance personnel with the need to analyse NE communication and procedures. Objectives After the training, the participant will be able to: • Take a focussed look at GPRS interfaces using protocol analysers • Explain and analyse GPRS related messages on various signalling planes • Configure, monitor and explain selected relevant GPRS procedures (such as DCHP, Radius and Name Lookup) • Use message monitoring as a possible troubleshooting tool Prerequisites 2G SYSTRA, GPRSSYS, Nokia PLAT CBT, SWPLAT ESS, SWPLAT ADM, 2G SGSNOM, GGSNOM, IPCORE Duration 5 days No. of Participants Max. 4 GPRSSIG Modules • Training network structure for signalling • Protocol analyser introduction: Nethawk N2 • Gb interface • Gr interface • Gs interface • Protocol analyser introduction: ethereal • DNS message debugging • Gn interface • Tracing GPRS procedures • Roaming messages • DHCP and Radius • Tunnelled message analysis Network Engineering 58 3G Packet Core Network Message Analysis Target Group System level experts in 3G packet core network. Objectives After the training, the participant will be able to: • Analyse and explain MM and SM procedures, such as PDP context activation in local and in roaming cases, involving DHCP or Radius and tunnelled messages • List and explain the most relevant interfaces in the packet core network, the protocols on these interfaces and their significant messages and contents • Practically take a focussed look at UMTS Release 99 interfaces using PCM, ATM and IP protocol analysers • Contribute to troubleshooting and optimising parameters of the PCN network elements Prerequisites 3G SYSTRA, 3G ATM, IPCORE, IPSO PLAT, GGSNOM, 3G SGSNOM Duration 5 days No. of Participants Max. 4 3G PCNMAC Modules • Training network structure for signalling • Protocol analyser introduction: ATM NetHawk • Iu-PS interface • Protocol analyser introduction: PCN NetHawk • Gr interface • Protocol analyser introduction: Ethereal • DNS message debugging • Gn interface • Roaming • Tracing MM/SM procedures of PCN calls • DHCP and Radius message tracing • Tunnelled messages analysis Target Group Personnel taking care of the 2G packet core network elements and who need practical experience in the known troubleshooting cases. Objectives After the training, the participant will be able to: • Identify the essentials of effective troubleshooting • Deal with troubles in the packet core network Prerequisites 2G SYSTRA, GPRSSYS, IPCORE, Nokia PLAT CBT, GGSNOM, 2G SGSNOM, GPRSSIG Duration 4 days No. of Participants Max. 4 Modules • Introduction to troubleshooting in 2G MPC network • Network interface troubleshooting tools • Network element troubleshooting • Troubleshooting cases 59 Network Engineering 2G Mobile Packet Core Network Troubleshooting 2G PCNTSH 3G Mobile Packet Core Network Troubleshooting Target Group Personnel taking care of the 3G packet core network elements and requiring practical experience in the known troubleshooting cases. Objectives After the training, the participant will be able to: • Identify the essentials of effective troubleshooting • Deal with troubles in the packet core network Prerequisites 3G SYSTRA, IPCORE, GGSNOM, 3G SGSNOM, 3G PCNMAC Duration 4 days No. of Participants Max. 4 3G PCNTSH Modules • Introduction to troubleshooting in 3G MPC network • Network interface troubleshooting tools • Network element troubleshooting • Troubleshooting cases Quality of Service in GPRS Target Group Second line engineering personnel taking care of operations and configuration of the packet core network. Objectives After the training, the participant will be able to: • Explain the principles of QoS in packet core networks and be able to implement QoS in 2G SGSN Prerequisites 2G SYSTRA, GPRSSYS, IPCORE, 2G SGSNOM Duration 1 day No. of Participants Max. 8 NEW ! 2G QoS Modules • Introduction to Quality of Service in 2G/3G packet core networks • QoS in 2G SGSN Notes Tailored for Cellcom. Network Engineering Quality of Service in 3G Packet Core Target Group Second line engineering personnel taking care of operations and configuration of the packet core network. Objectives After the training, the participant will be able to: • Explain the principles of QoS in 3G packet core networks and be able to implement QoS in PCN elements such as GGSN and 3G SGSN Prerequisites 2G SYSTRA, GPRSSYS, 3G SYSTRA, IPCORE, GGSNOM, 3G SGSNOM Duration 1 day No. of Participants Max. 8 NEW ! 3G QoS Modules • Introduction to Quality of Service in 2G/3G packet core networks • QoS in 3G PCN: 3G SGSN and GGSN • QoS interworking with IP backbone networks • QoS PCN configuration, charging and monitoring 60 End-to-End Quality of Service Target Group Second line engineering personnel taking care of configuration of end-to-end Quality of Service. Objectives After the training, the participant will be able to: • Explain the meaning of end-to-end QoS • Explain the network elements involve QoS in GPRS and in UMTS • List four R97/98 and four R99 attributes and explain a meaning of each attribute • List two main functions in terminal equipment (TE) • List one function in mobile termination (MT) • Explain the radio priority based algorithm in BSS • Explain the purpose of the priority based QoS • Explain the meaning of primary and secondary PDP context • Explain the usage of TFT, TI, Linked TI, and teardown indicator in PDP context activation/modification/deactivation • Explain the principles of packet data transfer • State the new statistics introduced by QoS • Implement QoS in Nokia GGSN • Explain the QoS in radio access bearer • Explain the QoS in 3G packet core network bearer • Explain the QoS in external bearer • Implement charging in GPRS and UMTS Prerequisites 2G SYSTRA, GPRSSYS, 3G SYSTRA, IPCORE, 2G SGSNOM, 3G SGSNOM, GGSNOM, 3G SCN DELTA, GPRSSIG Duration 3 days No. of Participants Max. 8 NEW ! EtE QoS Modules • Introduction to Quality of Service • End-to-end QoS in the GPRS • End-to-end QoS in the UMTS • Quality of service profile • QoS in TE/MT bearer • QoS in 2G radio access bearer • QoS in 2G packet core network bearer • QoS in 3G radio access bearer • QoS in 3G packet core network bearer • QoS in external bearer • Charging in GPRS related QoS • Charging in UMTS related QoS • Quality of Service – end-to-end solution in GPRS Release 2 – e-learning Performance Management for PCN Target Group Operation and maintenance personnel working with SGSN and GGSN network elements. Objectives After the training, the participant will be able to: • Describe the PM in the MPC • Enable and understand the statistics collection in network elements • Analyse the KPIs to improve the performance of the MPC Prerequisites GPRSSYS, IPCORE, 2G SGSNOM, GGSNOM Duration 3 days No. of Participants Max. 8 NEW ! PCN PM Modules • Performance management overview • Tools review • Configuring performance management in the network elements (2G SGSN, 3G SGSN and GGSN) • Statistics overview • Practical exercises (analysing KPIs and suggesting practical measures to improve performance) Notes This course will focus on the KPIs for the network elements in the Mobile Packet Core: GGSN, 2G SGSN and 3G SGSN. There is some overlap with the course PCN PM. This course will drill into the KPIs to find possible solutions to improve the network performance if the degradation of the service level of the network is related to problems on the MPC. 61 Network Engineering Charging and Billing 2G System Training 2G SYSTRA 5d p. 12 3G System Training 3G SYSTRA 3d p. 15 3G Introduction 3G INTe 0.5 d p. 14 Fundamentals of the Unix System System Level Features with Nokia PCN/GPRS Release 2 GPRS REL 2e 1d p. 56 Charging Gateway Operation and Maintenance CGOM 3d p. 63 NEW ! Nokia Charging Centre Introduction NCCINT 2d p. 64 3d Mobile Network Security MNSEC p. 18 Mobile Core Network Security CNSEC 5d p. 18 NEW ! New Features in Charging Gateway Release 4 CG4 RELe 1d p. 63 CG Platform Administrator Infranet Essentials INFRA ESS 2d p. 64 Infranet Installation and Operation INFRA IO 3d p. 65 3d Infranet Pricing INFRA PRI p. 65 Infranet Architecture and API INFRA ARC 3d p. 66 NCC Platform Administrator Service Management Network Engineering Infranet Developer INFRA DEV 5d p. 66 Tailored Workshops Service Developer Charging and billing in the GPRS/3G packet core is addressed by this group of courses covering ‘Charging Gateway Operation and Maintenance (CGOM)’. HP Unix is a mandatory prerequisite. There is no off-the-shelf course for charging and billing in the NSS/3G switching core, since the demand is for very customer-specific training in this area. However, courses and workshops can be tailored to cover topics like: • Charging administration • Time charging and accounting • Charging attribute analysis • Regional charging features • Call control charging and statistics It is also possible to combine these with modules from the CGOM course. Please contact your training services manager for more information about tailored workshops. Aimed at customers of the Nokia Charging Centre (NCC) for GPRS, this training combines courses from Nokia and Portal, the NCC platform vendor. Arrangements for customer-specific workshops, mainly to apply pricing scenarios in a real environment, are also on offer. 62 New Features in Charging Gateway Release 4 Target Group Charging personnel operating Nokia Charging Gateway. Objectives After the training, the participant will be able to: • Understand the new features coming with Charging Gateway Release 4 Prerequisites CGOM, familiar with the operation of Nokia Charging Gateway in previous releases Duration Nominal duration 1 day. The actual duration may vary depending on the participant. No. of Participants N/A NEW ! Modules • New features in CG4 CG4 RELe Charging Gateway Operation and Maintenance Target Group Personnel taking care of operation and maintenance and/or engineering of the packet core network charging gateway. Objectives After the training, the participant will be able to: • Explain the general charging issues in PCN/GPRS • Configure the charging gateway and charging parameters in other network elements • Efficiently utilise the Nokia Charging Gateway features Prerequisites Basic IP knowledge, 2G SYSTRA or 3G SYSTRA, IPCORE, IPSO PLAT, 2G SGSNOM or 3G SGSNOM, GGSNOM, HP Unix fundamentals Duration 3 days No. of Participants Max. 8 CGOM Modules • PCN overview • Charging in GPRS • Charging gateway architecture • Operating the charging gateway Notes There are different versions of this course for CG release 2.0 and 3.0! Release 4.0 will be available later this year. Network Engineering 63 Nokia Charging Centre Introduction Target Group Product technical support personnel, business development and project managers and customer service representatives. Objectives After the training, the participant will be able to: • Recognize the key objectives of this course, and identify the personal objectives for the course • Identify NCC’s position in the network, see what type of data services NCC deals with, what it does for them • See how NCC works on a high level, and components of NCC 3.0 architecture • Look at the role of ‘Service Management’ and how it is defined and implemented • Identify what has changed in NCCs and some reasons why • See some of the new features and their benefits • Identify the key elements of NCC’s architecture, and examine the function of some of the components/ subcomponents • Identify the hardware and software base configuration for NCC 3.0 • Specify which Nokia NE interfaces are ready ‘out of the box’ and specify the details of how each function, and what it achieves • Recognize the main types of generic interfaces provided by NCC and correctly classify each generic interface as one of these types. • Specify what is provided by NCC for creating custom price plans • Examine the provisioning core subsystem and it’s relationship with NE provisioning components • Examine the system monitoring components and the role of their agents Prerequisites Knowledge of GPRS, 3G network elements, Unix OS, Sun Solaris preferably (recommended), Object Orientated Software technology, C++ preferably (recommended) Duration 2 days No. of Participants Max. 24 NCCINT Modules • Introduction • Background, GPRS and 3G NEs and terminology • NCC new feature overview • NCC architecture • NCC “Out of the Box” • Customisation and integration Network Engineering Infranet Essentials Target Group Members of the implementation team. Personnel except customer service representatives. Objectives After the training, the participant will be able to: • Identify the components of Infranet • Describe the Infranet pricing model components • Explore a basic price plan using the pricing tool • Use the customer centre to create customer accounts • Define the registration process flow • Define and distinguish Infranet account groups • Describe the Infranet architecture • Describe rating and billing in Infranet • Generate an invoice • View and change financial data in Infranet • Run G/L reports Prerequisites None Duration 2 days No. of Participants Max. 16 INFRA ESS Modules • Introduction to Infranet • Infranet pricing model • Customer registration/Account creation • Account groups • Architecture • Rating and events • Billing and invoices • Accounts and payments • General ledger Notes Training provided by Portal Software, Inc. 64 Infranet Installation and Operation Target Group NCC platform administrators. Objectives After the training, the participant will be able to: • Configure Oracle database for installation of Infranet software • Install the Infranet software and client tools • Configure Infranet for hardware and software requirements • Start and stop the Infranet system • Configure database access, accounts and passwords and set up account permissions • Monitor Infranet processes and log files or troubleshooting etc. • Install and configure Infranet Manager and Infranet Node Manager • Tune various Infranet parameters to enhance Infranet performance • Configure Infranet for purging of data • Describe effective strategies for Infranet upgrades from an administrative perspective Prerequisites INFRA ESS, proficiency with text editors (vi), familiarity with database administration, system administration, network administration, performance tuning, backup and recovery (recommended). Duration 3 days No. of Participants Max. 16 INFRA IO Modules • Introduction • Planning system requirements and guidelines • Configuring the Oracle database for Infranet • Installing Infranet software • Granting access to the Infranet system • Managing day to day operations with Infranet Manager and Infranet Node Manager • Tuning Infranet performance • Monitoring system performance • Purging Infranet data • Infranet upgrade strategies Notes Training provided by Portal Software, Inc. Infranet Pricing Target Group Price plan implementers, business analysts. Objectives After the training, the participant will be able to: • Specify a set of products from a general service offering • Define products, events, rates, resources, and balance impacts • Create a price plan using the pricing tool • Set pro-ration rules for monthly charges • Implement a flat-rate discount in a deal • Set a credit limit in a plan • Use cycle folds • Understand accounting and billing cycles and how rates are applied during these cycles • Test price plans • Create resources using the configuration centre Prerequisites INFRA ESS Duration 3 days No. of Participants Max. 16 INFRA PRI Modules • The big picture • Infranet pricing concepts • Building the price plan: Products, deals and plans • Testing events and rates • Events, rating and rate plans • Testing usage and billing • Advanced pricing concepts • Discounting and price bands • Infranet pricing workshop Notes Training provided by Portal Software, Inc. 65 Network Engineering Infranet Architecture and API Target Group Charging and billing system developers, system integrators, system testers. Objectives After the training, the participant will be able to: • Identify the four tiers of Infranet’s architecture, their functions and how they communicate • Navigate through the Infranet directory structure • Start and stop Infranet processes • Define Infranet terminology; storable class, storable object and an FList • Define Infranet data types • Use Infranet Developer Centre tools to create and view storable classes and objects • Use the PIN macros to construct FLists, manage memory for POIDs and FLists • Use the PCM macros within the Infranet programming flow • Configure and run the UEL to load event records into the Infranet database Prerequisites INFRA ESS, knowledge of basic programming constructs and logic, proficiency with text editors (vi), familiarity with C or C++ programming (recommended), Unix basic commands (recommended) Duration 3 days No. of Participants Max. 16 INFRA ARC Modules • Introduction to Infranet architecture • Infranet directory structure • Infranet data structures • Understanding Infranet opcodes • PIN macros • The PCM API and PCM library • Error handling and debugging • Using the universal event importer Notes Training provided by Portal Software, Inc. Network Engineering Infranet Developer Target Group Charging and billing system developers, system integrators. Objectives After the training, the participant will be able to: • Identify Infranet’s six core business processes • Describe the phases of customisation • Define pre-requisite tasks before creating a price plan in Infranet • Create a complex price plan • Use advanced rating features; billing cycle forward fees in advance, charging for administrative events, product-level provisioning and custom event analysis • Export/Import a price plan from an XML file • List ways to change field validation rules • Customise the registration process • Customise the event generation process using sample_act utility 66 INFRA DEV Modules • Infranet overview • Customising Infranet • Programming review • Extending the database • Infranet pricing and rating • Customising customer registration process • Extending event creation • Custom facility modules and opcodes • Custom data manager • Configuring billing and invoicing Notes Training provided by Portal Software, Inc. • Enable and verify event notification • Define a new opcode • Configure a custom FM • Create a custom DM • Setup and create configurable bill items • Setup and display custom events on invoices Prerequisites INFRA ESS, INFRA ARC, knowledge of basic programming constructs and logic, proficiency with text editors (vi), familiarity with C or C++ programming (recommended), Unix basic commands (recommended) Duration 5 days No. of Participants Max. 16 OSS Administration Main responsibility of the administration team is to maintain the operation support system’s (OSS) availability, monitor the OSS’s performance, plan new OSS software releases, resolve problems with the OSS and to issue and maintain user access to the OSS. We offer the following training solution: All courses address the systems on software release OSS3.1. They are applicable for GSM, GPRS and 3G networks management. The training solutions are similar: • First course (OSSADM1) is targeted for all OSS administrators. Its focus is on platform understanding, routine maintenance and easy troubleshooting. • The next step (OSSADM2) is targeted for senior administrators. Key learnings are customisation and optimisation of the OSS platform, as well as advanced troubleshooting. • Integration training (OSSITG) provides knowledge and skills about the DCN integration and thus lays important foundations for troubleshooting the OSS connectivity. • OSS backup and recovery is the subject of our special course OSSBUREC. • Special release training for OSS administrators introduces changes and new aspects of platform administrative tasks (OSSADM REL 3 for operators moving from T12 to OSS3.1). 2G System Training 2G SYSTRA 5d p. 12 3G System Training 3G SYSTRA 3d p. 15 Nokia Platform Computer Based Training Nokia PLAT CBT 12-30 h p. 21 Switching Platform Essentials SWPLAT ESS 3d p. 22 Operation Support System User Release 3 OSSUSER REL 3(e) 1d p. 23 Operation Support System Platform OSSPLAT 2d p. 23 Fundamentals of HP Unix System HP-UX System and Network Administration Part I Implementing Windows 2000 Professional and Server Nokia NetAct Administration Release OSS3.1 OSSADM REL 3 5d p. 68 Nokia NetAct OSS Administration 1 OSSADM1 5d p. 68 3d Mobile Network Security MNSEC p. 18 Min. 6 month field experience SNMP Integration Toolkit SNMPITK 2d p. 70 HP-UX System and Network Administration Part II Nokia NetAct OSS Administration 2 OSSADM2 5d p. 69 Nokia NetAct OSS Administration: Backup and Recovery OSSBUREC 2d p. 69 NEW ! DCN Integration with Nokia NetAct OSS OSSITG 2-4 d p. 70 Operation Support System Security OSSSEC 5d p. 19 67 Network Engineering Professional Introduction to SQL Nokia NetAct Administration Release OSS3.1 Target Group Nokia NetAct administration personnel. Objectives After the training, the participant will be able to: • Describe the components of the OSS3.1 framework • List components and configurations for OSS3.1 hardware and storage solutions • Navigate the OSS3.1 file system and inquire about the RTE of their OSS3.1 installation • Incorporate changes in using availability assurance tools into their daily work and describe the changes in process startup and supervision from T12 to OSS3.1 • Use dynamic configuration to configure OSS3.1 processes • Incorporate changes in database management into their daily work and describe new advanced database features employed in OSS3.1 • Incorporate changes in user management from T12 to OSS3.1 into their daily work • Describe the new data flow for 3G network elements (RNC/MGW) and the changes in SNMP data flow from T12 to OSS3.1 • Describe Windows administration procedures relevant for the Windows application server in Nokia NetAct Prerequisites HP-UX system administration 1 + 2, Oracle database administration, SQL basics Duration 5 days No. of Participants Max. 8 OSSADM REL 3 Modules • OSS3.1 framework • T12-OSS3.1: Changes in hardware and storage systems • T12-OSS3.1: Changes in file systems and run-time environment • T12-OSS3.1: Changes in availability assurance and processes • OSS3.1 Configuration • T12-OSS3.1: Changes in database management • T12-OSS3.1: Changes in user management • T12-OSS3.1: Changes in alarm and performance management data flow • OSS 3.1 Windows application server Network Engineering Nokia NetAct OSS Administration 1 Target Group Nokia NetAct administration personnel. Objectives After the training, the participant will be able to: • Describe the components of the OSS3.1 framework • List components and configurations for OSS3.1 hardware and storage solutions • Navigate the OSS3.1 file system and inquire about the RTE of their OSS3.1 installation • Use the OSS3.1 availability assurance features to keep the Nokia NetAct system in a stable running condition • Check the OSS3.1 processes and use the OSS3.1 process supervision • Use dynamic configuration to configure OSS3.1 processes • Describe the OSS3.1 database concept and environment, and employ disk supervision • Administer users for Nokia NetAct and for network elements • Describe Windows administration procedures relevant for the Windows application server in Nokia NetAct Prerequisites HP-UX System Administration 1, HP-UX System Administration 2 recommended, OSSPLAT or equivalent user experience, SQL basics Duration 5 days No. of Participants Max. 8 OSSADM1 Modules • OSS3.1 framework • OSS3.1 hardware • OSS3.1 run-time environment • OSS3.1 availability assurance • OSS3.1 processes • OSS3.1 configuration • OSS3.1 database maintenance • OSS3.1 user management • OSS3.1 Windows application server 68 Nokia NetAct OSS Administration 2 Target Group Nokia NetAct administration personnel. Objectives After the training, the participant will be able to: • Perform platform administration beyond the scope of day to day maintenance • Perform database administration beyond the scope of day to day maintenance • Describe the connectivity of 2G, 3G and packet core network elements with Nokia NetAct • Explain and – when necessary – configure the flow of event and alarm data into Nokia NetAct • Explain and – when necessary – configure the flow of measurement data into Nokia NetAct • Find and correct specific Nokia NetAct problems using the knowledge gained in the preceding course topics. Prerequisites HP-UX system administration 2, Oracle database administration, OSSADM1, at least 6 months’ administration experience with the Nokia NetAct after having taken the OSSADM1 course Duration 5 days No. of Participants Max. 4 OSSADM2 Modules • OSS3.1 platform administration • OSS3.1 database administration • OSS3.1 connectivity • OSS3.1 event and alarm flow • OSS3.1 measurement data flow • OSS3.1 troubleshooting Nokia NetAct OSS Administration: Backup and Recovery Target Group Nokia NetAct administration personnel. Objectives After the training, the participant will be able to: • Take backups from the Nokia NetAct system • Recover the Nokia NetAct database and file system Prerequisites OSSPLAT, OSSADM1, Unix system administration, SQL basics, Oracle database administration Duration 2 days No. of Participants Max. 4 OSSBUREC Modules • Backup strategies • Online database backup • Backup and recovery exercise • Backup and recovery of systems outside of Nokia NetAct using Nokia NetAct tools 69 Network Engineering DCN Integration with Nokia NetAct OSS Target Group OSS administration personnel. Objectives After the training, the participant will be able to: • Integrate NW elements to the Nokia NetAct system Prerequisites 3G SYSTRA, 3G ATM, IP knowledge, OSSPLAT, OSSADM1, HP Unix basic knowledge, HP Unix administration knowledge, Oracle basic, Oracle administration knowledge, basic DNS and firewall knowledge Duration 2–4 days No. of Participants Max. 8 Modules • RNC • MGW • SGSN • WBTS • IP planning • Firewall • DNS • DCN backbone OSSITG Notes Dependent on the operators network special dedicated courses can be tailored to handle only those network elements, which are relevant for the students. Please, contact your training services manager for further information. SNMP Integration Toolkit Target Group OSS administration personnel Network Engineering Objectives After the training, the participant will be able to: • Give an overview on the Nokia SNMP Integration Toolkit and the goals of an integration with it • Explain the basic Nokia NMS concept that has to be known in order to integrate 3rd party equipment to the Nokia NMS. Basics of the object management will be explained, as well as the basics of fault management within the Nokia NMS • List common requirements of the integration of 3rd party equipment • List basics of the Nokia SNMP Integration Toolkit, for example a feature overview, the processing model, etc. • Configure the Communication Server for the co-operation with the Nokia SNMP Integration Toolkit • Configure Nokia SNMP Integration Toolkit. The set-up of the configuration files will be handled in depth • Check the installation and test the functionality of the Toolkit • List the tools delivered with the Toolkit and explain their functionality • Avoid typical mistakes when using SNMP Integration Toolkit • Integrate 3rd party equipment to the Nokia NMS including creation of managed objects and setting up the configuration files of the SNMP Integration Toolkit Prerequisites OSSPLAT, OSSADM1 Duration 2 days No. of Participants Max. 4 SNMPITK Modules • Basic NMS concepts • General requirements • SNMP Integration Toolkit basics • Configuring the NMS Communication Server • Configuring the Nokia SNMP Integration Toolkit • Troubleshooting • Exercises 70 Network Operations and Control Network Surveillance The network surveillance group typically monitors the telecom network 24 hours a day, seven days a week. The main responsibilities are to detect and analyse network faults, take corrective actions and track them in a trouble ticket system. The network surveillance team also guides the field maintenance teams through trouble management. Our training solution for network surveillance comprises two different intermediate courses 2G/3G NOCSUR. Aim of these courses is to provide knowledge and skills to monitor the radio and core network, as well as to do easy fault clearing. Furthermore we offer two advanced courses 2G/3G NOCSUREXP, which are targeted for senior personnel such as supervisors or line managers in network surveillance. Aim of these courses is to provide knowledge on process optimisation in network surveillance, as well as on alarm flow reduction. Especially in the area of network surveillance training customer specific training solutions may be recommended, which can be optimised to the used network configuration. Please contact your training services manager for more information. Note: For training on the Nokia Service Quality Monitor please refer to page 67. 2G Network Surveillance Expert 2G NOCSUR EXP 2d p. 72 3G Network Surveillance Expert 3G NOCSUR EXP 2d p. 73 2G System Training 2G SYSTRA 5d p. 12 3G System Training 3G SYSTRA 3d p. 15 3G Introduction 3G INTe 0.5 d p. 14 Nokia Platform Computer Based Training Nokia PLAT CBT 12-30 h p. 21 NEW Mobility, new user ! services and call handling in 3G Release 4 CS Core Networks 3G REL 4 SERe 0.5 d p. 45 Switching Platform Essentials SWPLAT ESS 3d p. 22 NEW ! Radio Network Controller 2.0 Architecture and Functionality RNC 2.0 ARCe 0.5 d p. 38 Operation Support System User Release 3 OSSUSER REL 3(e) 1d p. 23 Operation Support System Platform OSSPLAT 2d p. 23 Radio Network Controller 1.5 Architecture and Functionality RNC 1.5 ARCe 0.5 d p. 37 2G Network Surveillance 2G NOCSUR 5d p. 72 Working with Nokia Traffica Z3.1 TRAFFICA Z3.1 2d p. 52 5d 3G Network Surveillance 3G NOCSUR p. 73 Min. 6 month field experience NEW ! Working with Nokia Traffica Z3.1 System Administration TRAFFICA Z3.1 ADM 1d p. 52 Min. 6 month field experience 71 Network Operations and Control 2G Network Surveillance Target Group Network operation and control personnel responsible for network monitoring tasks in BSS, NSS and GPRS using the Nokia NetAct OSS. Objectives After the training, the participant will be able to: • List and explain on overview level the architecture and function of Nokia BSS, NSS and GPRS • Explain the basic concept of signalling in Nokia GSM solution in order to analyse the fault situation and verify the availability of service • Briefly explain the radio network configuration of the Nokia BSS • Monitor a network to a sufficient level in order to identify the location of the fault, effect on service and identify a course of action to take • Demonstrate the ability to monitor the Nokia BSS, NSS and GPRS network to a sufficient level using the Nokia NetAct • Handle BSS and NSS network faults to a stage where the target group rectifies the problem, on the provision that the type of fault is solvable. Should the fault not be solvable then the participant should identify the correct reporting procedures to take • Perform defined preventive maintenance tasks on BSS, NSS and GPRS network elements, and report any problems. In addition, identify serviceaffecting tasks and follow the correct working and reporting procedures • Monitor the network performance and service levels to ensure that the network is maintained at a sufficient level to support operations and quality of service Prerequisites 2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, OSSPLAT Duration 5 days No. of Participants Max. 8 2G NOCSUR Modules • BSS overview and architecture • Switching core network overview and architecture • Packet core network overview and architecture • Alarm monitoring • Handling network faults • Handling preventive maintenance tasks • Performance and service monitoring Network Operations and Control 2G Network Surveillance Expert Target Group Senior network monitoring personnel and/or system experts whose responsibilities include troubleshooting, alarm reduction and planning of monitoring techniques in BSS, NSS and GPRS. Objectives After the training, the participant will be able to: • Identify how the alarm flow functions for Nokia GSM network elements • Define techniques to customise the flow of alarms for Nokia GSM network elements • Define solutions and techniques to analyse and reduce the number of alarms in the network • Identify solutions to customise Nokia BSC alarms to better detect quality problems • Handle regular testing of base stations • Use alarm to identify depredating effect on service of a cell Prerequisites 2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, OSSPLAT, 2G NOCSUR Duration 2 days No. of Participants Max. 8 2G NOCSUR EXP Modules • Introduction to advanced Nokia NetAct fault management task • Alarm dataflow architecture in Nokia GSM and GPRS system • Reducing network alarm flow • Techniques and tools for network wide alarm reduction • Off-line analysis of network alarms • Using BSC parameters in fault and quality detection • Fault management, test and diagnostic handling • Handling regular BTS testing and maintenance 72 3G Network Surveillance Target Group Network operation and control personnel responsible for network monitoring tasks in 3G RAN, SCN and PCN using the Nokia NetAct OSS. Objectives After the training, the participant will be able to: • List and explain on overview level the architecture and function of Nokia 3G RAN, SCN and PCN • Explain the basic concept of signalling in Nokia GSM solution in order to analyse the fault situation and verify the availability of service • Briefly explain the radio network configuration of the Nokia 3G RAN • Monitor a network to a sufficient level in order to identify the location of the fault, effect on service, and identify a course of action to take • Demonstrate the ability to monitor the Nokia BSS, NSS and GPRS network to a sufficient level using the Nokia NetAct • Handle 3G RAN and CN network faults to a stage where the target group rectifies the problem, on the provision that the type of fault is solvable. Should the fault not be solvable then the participant should identify the correct reporting procedures to take • Perform defined preventive maintenance tasks on 3G RAN and CN network elements, and report any problems. In addition, identify serviceaffecting tasks and follow the correct working and reporting procedures • Monitor the network performance and service levels to ensure that the network is maintained at a sufficient level to support operations and quality of service Prerequisites 3G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, OSSPLAT Duration 5 days No. of Participants Max. 8 3G NOCSUR Modules • RAN overview and architecture • Switching core network overview and architecture • Packet core network overview and architecture • RAN configuration and operation • Signalling in DX 200 • Alarm monitoring • Handling network faults • Handling preventive maintenance tasks • Performance and service monitoring 3G Network Surveillance Expert Target Group Senior network monitoring personnel and/or system specialists who are responsible for troubleshooting, reducing alarm flow, planning of monitoring techniques in RAN, PCN and SCN. Objectives After the training, the participant will be able to: • Modify alarm flow so that only important/relevant alarms are shown, by using the applications in Nokia NetAct • Use all tools available in Nokia NetAct OSS for alarm handling • Name and explain procedures involved in advanced monitoring techniques • Use tools related to fetching statistical information from NW related to alarms Prerequisites 3G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, OSSPLAT, 3G NOCSUR Duration 2 days No. of Participants Max. 8 3G NOCSUR EXP Modules • Fault management • Task processes using Nokia NetAct Monitor tools • Offline analysis of alarm flow • Reducing the network alarm flow • Global network monitor Notes This course is under development. Network Operations and Control 73 Radio Network Configuration 2G System Training 2G SYSTRA 5d p. 12 3G System Training 3G SYSTRA 3d p. 15 3G Introduction 3G INTe 0.5 d p. 14 Nokia Platform Computer Based Training Nokia PLAT CBT 12-30 h p. 21 Switching Platform Essentials SWPLAT ESS 3d p. 22 NEW ! Radio Network Controller 2.0 Architecture and Functionality RNC 2.0 ARCe 0.5 d p. 38 Operation Support System User Release 3 OSSUSER REL 3(e) 1d p. 23 Operation Support System Platform OSSPLAT 2d p. 23 Radio Network Controller 1.5 Architecture and Functionality RNC 1.5 ARCe 0.5 d p. 37 BSS Essentials BSSESS 3d p. 35 3G Radio Access Network Essentials 3G RANESS 3d p. 38 CSS Configuration Management 2G NOCCM 3d p. 75 UTRAN Configuration Management 3G NOCCM 5d p. 75 NEW ! UTRAN Configuration Management Expert 3G NOCCM EXP Network Operations and Control 2-4 d p. 76 The radio network configuration personnel group typically implements enhancements and changes to the network elements’ configuration on a network or area level. Other tasks are to maintain network documentation and manage software and hardware. The radio network configuration group co-operates closely with the network rollout and network planning departments. Even though the operating principles are the same, the tools required by radio network configuration personnel are different for 2G and 3G networks. Therefore this training foresees two alternatives for the different networks. In the advanced area there is demand for very customer-specific training, so no standard training solutions are offered. However, courses and workshops can be tailored to cover advanced topics like: • Radio access optimisation • Retuning 2G and 3G networks • Rehosting base stations • Managing inter-OSS adjacencies • Splitting routing and location areas • Splitting SGSNs or BSCs Please contact your training services manager for more information. 74 BSS Configuration Management Target Group Network configuration personnel; engineering support BSS. Objectives After the training, the participant will be able to: • Review the concepts of RNW configuration management and the representation of radio network parameters in the Nokia network management system NetAct • Explain the operation and maintenance task in a radio network and list the various Nokia NetAct OSS tools for it • Interrogate, modify, delete and create radio network parameters with various OSS tools • Interrogate, modify, delete and create adjacencies in the radio network with various OSS tools • Check the data consistency • Assign software to BCFs • Explain the different ways of integrating BCF sites depending on the tools and site types including single and mass operation • Integrate BCF sites to the Nokia NetAct OSS and the network with the Nokia NetAct tools in single and mass operation Prerequisites 2G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, OSSPLAT, BSSESS Duration 3 days No. of Participants Max. 8 2G NOCCM Modules • RNW configuration management 2G – principles and concepts • RNW operational tasks 2G – OSS • RNW operational tasks 2G – OSS/Software management • RNW operational tasks 2G – OSS/View management • RNW integration and expansion 2G – OSS UTRAN Configuration Management Target Group Personnel responsible for building, expanding and monitoring the radio network. Objectives After the training, the participant will be able to: • Review the concepts of RNW configuration management and the representation of radio network parameters in the Nokia network management system NetAct • List RNW operational tasks in a mobile network dependant on the individual responsibilities and describe the process of execution • Perform radio network operational tasks using OSS tools that are part of the regular operation of a RNW network. In addition, the participant should identify service-effecting tasks and follow the correct procedures • Understand how the integration and expansion of base stations is embedded in the rollout process and explain the principle steps and process flow of integration a base station to the network • Perform the integration and expansion of base stations to the network using NEMU/MML or OSS as tools Prerequisites 3G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, OSSPLAT, 3G RANESS Duration 5 days No. of Participants Max. 8 3G NOCCM Modules • RNW configuration management 3G – principles and concepts • RNW operational tasks 3G – OSS • RNW operational tasks 3G – OSS/Software management • RNW operational tasks 3G – OSS/View management • RNW integration and expansion – method NEMU/MML • Handling OSS offline tool Plan Editor • RNW integration and expansion 3G – method OSS 75 Network Operations and Control UTRAN Configuration Management Expert Target Group Network configuration personnel; engineering support RAN. Objectives After the training, the participant will be able to: • Retune the radio network with the CM analyser tool • Rehost WBTS • Handle adjacencies at OSS borders in mass operations and with graphical OSS tools • Use the tools of OSS3.1 ED2 for WCDMA radio access network configuration Prerequisites 3G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, OSSPLAT, 3G NOCCM Duration 2–4 days No. of Participants Max. 8 NEW ! 3G NOCCM EXP Modules • Advanced adjacency handling • Intersystem adjacency handling • Rehosting sites • CM Analyser Notes This course enables users to handle the RAN configuration tools in Nokia NetAct introduced with the Enhanced Delivery 2 for OSS3.1 relevant for the Optimizer functionality. Network Operations and Control 76 Network Performance Reporting The network performance reporting group is responsible for monitoring the quality of service in the network and pro-actively detect potential faults and service-related problems through the use of network statistics. The training explains how to collect and understand the key statistics. 2G System Training 2G SYSTRA 5d p. 12 3G System Training 3G SYSTRA 3d p. 15 3G Introduction 3G INTe 0.5 d p. 14 Nokia Platform Computer Based Training Nokia PLAT CBT 12-30 h p. 21 Switching Platform Essentials SWPLAT ESS 3d p. 22 NEW ! Radio Network Controller 2.0 Architecture and Functionality RNC 2.0 ARCe 0.5 d p. 38 Operation Support System User Release 3 OSSUSER REL 3(e) 1d p. 23 Operation Support System Platform OSSPLAT 2d p. 23 Radio Network Controller 1.5 Architecture and Functionality RNC 1.5 ARCe 0.5 d p. 37 BSS Essentials BSSESS 3d p. 35 3G Radio Access Network Essentials 3G RANESS 3d p. 38 Network Reporting NOCPM 3d p. 78 GPRS Reporting Suite Training GPRSRST 2d p. 78 Working with Nokia Traffica Z3.1 TRAFFICA Z3.1 2d p. 52 NEW ! Working with Nokia Traffica Z3.1 System Administration TRAFFICA Z3.1 ADM 1d p. 52 Min. 6 month field experience NEW ! PS CN Performance Data Collection and Reporting Workshop PS CN PM WS 3d p. 79 NEW ! RAN Performance Data Collection and Reporting Workshop RAN PM WS 3d p. 79 77 Network Operations and Control Network Reporting Target Group 3G network reporting personnel. Objectives After the training, the participant will be able to: • Describe the NOC performance management process and discuss the interdependence to the other NOC processes like monitor network or proactive maintenance • Describe the administration of network performance data process and embed it into the whole NOC performance management process • Describe and perform the administration of network performance data with Nokia NetAct • Describe and perform the administration of network performance data locally in the RAN, BSS and core network (CS and PS). If possible use local applications to generate example reports in network elements • Generate example network reports using Nokia NetAct Reporter application Prerequisites 2G SYSTRA or 3G SYSTRA, Nokia PLAT CBT, SWPLAT ESS, OSSPLAT, BSSESS or 3G RANESS Duration 3 days No. of Participants Max. 8 NOCPM Modules • Performance management principles in network operation and control (Process) • Administration of performance data (Process) • Nokia NetAct – administration of performance data • UTRAN (NEMU/MML) – administration of performance data • BSS – administration of performance data • Core network CS – administration of performance data • Core network PS – administration of performance data • Using Nokia NetAct Reporter GPRS Reporting Suite Training Network Operations and Control Target Group Personnel working in the GPRS performance management area. Objectives After the training, the participant will be able to: • Explain the basic idea of GPRS Reporting Suite • Handle the basic GPRS Reporting Suite user’s tasks • Solve practical use cases related to network analysis, OM and long term analysis of network data Prerequisites OSSPLAT, 2G SYSTRA Duration 2 days No. of Participants Max. 12 GPRSRST Modules • Evolution from 2G to GPRS from reporting point of view • GPRS Reporting Suite content • Troubleshooting the network using GPRS Reporting Suite • Introduction to Nokia NetAct Framework and Nokia NetAct Reporter 78 PS CN Performance Data Collection and Reporting Workshop Target Group Network operation and control personnel, network performance reporting group, packet switched core network planning personnel. Objectives After the training, the participant will be able to: • Describe the process of performance management within the operator’s organisation and explain the PS CN and OSS3 PM documentation structure • Implement the performance data collection in the PS core network elements and in the Nokia NetAct. Recall its principal properties like collection intervals and summarisation • List the measurements collected in the PS CN, describe their storage tables in the Nokia NetAct and list typical analysis applications • Know the OSS3 reporting tools and demonstrate their usage for generating PS CN performance reports • Know at an overview level the PS CN key performance indicators (KPIs) and their relation to network performance and Quality of Service (QoS). Generate and analyse example PS CN reports from network data Prerequisites OSSPLAT, NOCPM (optional) Duration 3 days No. of Participants Max. 4 NEW ! PS CN PM WS Modules • Performance management introduction and PS CN / Nokia NetAct PM documentation • Review of PS CN measurement administration • PS CN statistics and the OSS database • PS CN reporting tools • PS CN key performance indicators and reports RAN Performance Data Collection and Reporting Workshop Target Group Network operation and control personnel, network performance reporting group, RAN network planning personnel. Objectives After the training, the participant will be able to: • Describe the process of performance management within the operator’s organisation and explain the RAN and OSS3 PM documentation structure • Implement the performance data collection in the RNC and in the Nokia NetAct. Recall its principal properties like collection intervals and summarisation • List the measurements collected in the RAN, describe their storage tables in the Nokia NetAct and list typical analysis applications • Know the OSS3 reporting tools and demonstrate their usage for generating RAN performance reports • Know at an overview level the RAN key performance indicators (KPIs) and their relation to network performance and Quality of Service (QoS). Generate and analyse example RAN reports from network data Prerequisites OSSPLAT, NOCPM (optional) Duration 3 days No. of Participants Max. 4 NEW ! RAN PM WS 79 Network Operations and Control Modules • Performance management introduction and RAN / OSS PM documentation • Review of RAN measurement administration • RNC statistics and the OSS database • RAN reporting tools • RAN key performance indicators and reports 3G NOC Delta Solution The NOC personnel for 3G group have experience of network operations in a Nokia 2G network and are now required to operate the Nokia 3G RAN and core network. 2G NOC Experience 3G System Training 3G SYSTRA 3d p. 15 Nokia Platform Computer Based Training Nokia PLAT CBT 12-30 h p. 21 NEW ! Radio Network Controller 2.0 Architecture and Functionality RNC 2.0 ARCe 0.5 d p. 38 ATM in UMTS Networks 3G ATM 1d p. 15 Radio Network Controller 1.5 Architecture and Functionality RNC 1.5 ARCe 0.5 d p. 37 3G Radio Access Network Essentials 3G RANESS 3d p. 38 3G NOC Delta Solution 3G NOC DELTA 5d p. 80 3G NOC Delta Solution Target Group Experienced network operation and control personnel (GSM and GPRS) responsible for network surveillance, configuration management and performance management tasks in 3G network. Objectives Please check for more details on NOLS Prerequisites 3G SYSTRA, 3G RANESS, network operation and control experience in GSM and GPRS networks using the Nokia NetAct, GSM and GPRS experience minimum 6–12 months’ Duration 5 days No. of Participants Max. 8 Modules • Core network overview and architecture • MGW for 3G MSC (ATM module) overview and architecture • Nokia 3G SGSN overview and architecture • Alarm monitoring (process) • Handling RAN alarm monitoring (exercise) • Handling CS CN alarm monitoring (MGW exercise) • Handling PS CN alarm monitoring (3G SGSN exercise) • Performance and service monitoring (process) • Handling RAN performance and service monitoring (exercise) • Handling preventive maintenance tasks (process) • Handling RAN preventive maintenance tasks (exercise) • Handling SCN preventive maintenance tasks (MGW exercise) • Handling network faults (process) 3G NOC DELTA • Handling RAN network faults (exercise) • Review: RNW configuration management – common principles and concepts • Routine RNW operational tasks (process) • Routine RNW operational tasks – method NEMU/MML (exercises) • Routine RNW operational tasks – method OSS • Radio network integration and expansion (process) • RNW integration and expansion – method NEMU/MML (exercise) • RNW integration and expansion – method OSS • Performance management principles in network operation and control (process) • Administration of performance data (process) • UTRAN – measurement administration and report creation in network element using NEMU/MML • Using Nokia NetAct Reporter Network Operations and Control 80 Network Planning GSM, GPRS, EDGE Network planning personnel take overall responsibility for network planning, proficiently using the appropriate planning tools. Network optimising personnel typically provide network status reports and trigger pro-active maintenance. They are customer care’s primary interface with network operations. Our recommended course flow comprises: • Introduction to network technology (courses 2G SYSTRA, IPCORE, BSSPAR) • Principles of network planning and optimisation (courses EXPLAIN, RANOP) • Planning knowledge on the Nokia equipment (courses BSSPROD, BSSPAR) • Hands-on training for network planning tools and network management system (courses NETPLAN RNW, BSSOSS INT). 2G System Training 2G SYSTRA 5d p. 12 Extended Planning Introduction EXPLAIN 5d p. 83 New Features in BSS Release S10.5 BSS REL S10.5 THe 1d p. 36 2d BSS Product Overview BSSPROD p. 83 TCP/IP for Mobile Packet Core IPCORE 4d p. 54 Nokia NetAct Radio Planner User NETPLAN RNW 4d p. 89 Work experience in Network Planning Introduction to Nokia BSS and OSS3.1 BSSOSS INT 4d p. 84 GSM Radio Planners BSS Parameter Planning BSSPAR 3-4 d p. 84 Work experience in Network Planning 2G Radio Network Optimisation RANOP 3d p. 85 GPRS Radio Network Planning GPRSRPL 1d p. 85 GPRS Core Network Planning GPRSCPL 1d p. 85 Work experience in Network Optimisation GPRS Radio Planners NEW ! GPRS Core Planners GSM Radio Optimisers Advanced Workshops 81 Network Planning 3G Network Planning 3G System Training 3G SYSTRA 3d p. 15 NEW ! 3G Circuit Switched Core Network Planning in Release 4 3G REL 4 SCNPL 3G Radio Planning Fundamentals 3G RPFUN 2d p. 86 1d ATM in UMTS Networks 3G ATM p. 15 1d p. 90 3G Radio Network Dimensioning 3G RDIM 1d p. 86 1d RAN Product Overview RANPROD p. 87 3G Transmission Planning 3G TPL 5d p. 89 Workshops Nokia NetAct WCDMA Planner User NETPLAN WCDMA 2d p. 90 3G Transmission Planners 3G Core Planners/ 3G Field Planners 3G Radio Planning Specialist 1 3G RPLS1 3d p. 88 UTRAN and Nokia NetAct Introduction RANOSS INT 4d p. 87 NEW ! RAN Performance Data Collection and Reporting Workshop RAN PM WS 3d p. 79 3G Radio Planning Specialist 2 – Pre-Launch Optimisation 3G RPLS2 4d p. 88 3G Radio Planners Our recommended course flow for 3G network planning comprises: • Introduction to network technology (courses 3G SYSTRA, 3G ATM) • Principles of network planning and optimisation (course 3G RPFUN) • Planning knowledge on the Nokia equipment (courses 3G RDIM, RANPROD, 3G RPLS1, 3G RPLS2) • Hands-on training for network planning tools and network management system (courses NETPLAN WCDMA, RANOSS INT). Network Planning 82 Extended Planning Introduction Target Group GSM network planning and optimisation engineers. Objectives After the training, the participant will be able to: • Name and describe the main network elements in GSM • Understand radio wave propagation physics • Explain basic network planning methods, tasks to be done during the entire planning process • Describe different planning tools used Prerequisites 2G SYSTRA, basic knowledge of mobile radio communication Duration 5 days No. of Participants Max. 12 EXPLAIN Modules • Standardisation and technologies • Introduction to network planning • Mobile radio link • Network capacity • Network planning process • Advanced network planning • Capacity evolution • Planning tools BSS Product Overview Target Group Network planners. Objectives After the training, the participant will be able to: • Name Nokia BSS products and describe their specific properties concerning dimensions, capacity and functionality Prerequisites 2G SYSTRA Duration 2 days No. of Participants Max. 24 BSSPROD Modules • Nokia Talk Family BTS products: dimensions, capacity and functionality • Nokia PrimeSite BTS dimensions, capacity and functionality • Nokia MetroSite elements: dimensions, capacity and functionality • Nokia UltraSite elements: dimensions, capacity and functionality • Nokia InSite elements: dimensions, capacity and functionality • Microwave products for Nokia Talk Family, Nokia MetroSite and Nokia UltraSite solutions • Transmission units and configuration examples • TCSM2 and BSC2E / BSC2I dimensions and capacity Network Planning 83 Introduction to Nokia BSS and OSS3.1 Target Group Network planning and network optimisation personnel. Objectives After the training, the participant will be able to: • Describe the functions of the BSC and TCSM2E, their capacity and configuration • Handle the radio network with MML • Review the concepts of RNW configuration management and the representation of radio network parameters in the Nokia network management system Nokia NetAct • Explain the operation and maintenance task in a radio network and list the various Nokia NetAct OSS tools for it. • Interrogate, modify, delete and create radio network parameters with various OSS tools • Interrogate, modify, delete and create adjacencies in the radio network with various OSS tools • Check the data consistency • Explain the different ways of integrating BCF sites depending on the tools and site types including single and mass operation. • Integrate BCF sites to the Nokia NetAct OSS and the network with the Nokia NetAct tools in single and mass operation. Prerequisites 2G SYSTRA, EXPLAIN, BSSPROD, NETPLAN RNW Duration 4 days No. of Participants Max. 8 BSSOSS INT Modules • BSS overview • Interfaces and channels • TCSM2 basic operation • BSC general description • Radio network handling in BSC • Handling radio network parameters with MML • Handling adjacencies with MML • Nokia NetAct basic architecture • Use of Nokia NetAct work station • Nokia NetAct documentation • Radio network management principle and concepts • RNW operational tasks 2G – OSS • Radio network integration and expansion 2G – OSS BSS Parameter Planning Target Group 2G radio network planning and optimisation engineers. Objectives After the training, the participant will be able to: • Describe the TDMA channel structure in GSM • Define parameter values for idle mode operation • Identify parameters for radio resource management • Discuss the power control and handover processes • Describe the parameters for some Nokia BSS features • Activate and parameterise relevant features Prerequisites 2G SYSTRA, EXPLAIN, BSSPROD, BSSOSS INT Duration 3–4 days No. of Participants Max. 12 BSSPAR Modules • Introduction to parameter planning • Radio channel configurations • Idle mode operation • BSS protocols and signalling capacity • BSSPAR: Radio resource management • BSSPAR: Measurement processing • BSSPAR: Power control • Handover control and adjacencies • Coverage enhancement features • Capacity and spectral efficiency features • Radio network performance features • Voice and channel coding (FR, HR, EFR, AMR) • Dual band features • Intelligent underlay-overlay (optional) • High-speed circuit switched data (optional) • GPRS and EGPRS (EDGE) (optional) • MS location services (optional) Network Planning 84 2G Radio Network Optimisation Target Group GSM network planning personnel, employees who are involved in comprehensive radio network optimisation. Objectives After the training, the participant will be able to: • List the steps of the general network optimisation process • Calculate quality indicating figures • List and explain important BSC counters • List and explain measurement types and counter numbers • Optimise Nokia GSM networks Prerequisites 2G SYSTRA, EXPLAIN, BSSPAR, BSSOSS INT Duration 3 days No. of Participants Max. 12 RANOP Modules • Network quality cycle • Quality targets • Monitor quality • Quality reporting • Network configuration analysis • Quality in detail • General quality improvement GPRS Radio Network Planning Target Group Radio network planners with little or no GPRS planning experience. Objectives Please check for more details on NOLS Prerequisites 2G SYSTRA, EXPLAIN, BSSPAR Duration 1 day No. of Participants Max. 12 GPRSRPL Modules • GPRS review • Radio network planning Notes No GPRS optimisation included in this training. This course was formerly named GPRSPLAN RNW. GPRS Core Network Planning Target Group Core network planners involved in GPRS packet core NW or transmission planning. Objectives Please check for more details on NOLS Prerequisites 2G SYSTRA, IPCORE recommended Duration 1 day No. of Participants Max. 12 GPRSCPL Network Planning Modules • GPRS review • Gb interface • IP backbone planning Gn • External connectivity Gi • Core network migration – GPRS/EDGE/3G Notes This course was formerly named GPRSPLAN CORE. 85 3G Radio Planning Fundamentals Target Group Radio planners having a GSM background with a basic understanding of a 3G network. Objectives After the training, the participant will be able to: • Describe different network planning areas in 3G • Explain the main differences between GSM and WCDMA concerning the air interface • Identify and explain the key factors affecting a WCDMA power budget • Describe the basic load functions for UL and DL • Identify the input factors needed for radio network dimensioning • Explain the concept of SRC • List all RRM entities and explain their function • Describe the pre-launch optimisation actions • List all Nokia Node B’s with their maximum configuration • Identify the key considerations for sharing a site with GSM • Explain the concept of RAN Sharing· • Describe different multilayer planning solutions Prerequisites 3G SYSTRA, radio planning experience in 2G networks Duration 2 days No. of Participants Max. 12 3G RPFUN Modules • Network planning in 3G • WCDMA air interface • Power budget calculation • Load calculations • Radio network dimensioning • Capacity and coverage improvement • Planning support for 3G rollout • Radio resource management • Pre-launch optimisation • Nokia WCDMA base station family • WCDMA/GSM co-siting • RAN sharing • Multilayer planning 3G Radio Network Dimensioning Target Group Experienced radio planners responsible for dimensioning of a network. Objectives After the training, the participant will be able to: • Explain the purpose of network dimensioning • Discuss the relationships between dimensioning tasks for different network subsystems • Identify the necessary inputs and assumptions for WCDMA radio network dimensioning • Describe the outputs of network dimensioning and how they are used for dimensioning and design of other network subsystem • Describe the practical steps to complete the WCDMA radio dimensioning through case study example • Apply the exercise of the training into network dimensioning work Prerequisites 3G SYSTRA, 3G RPFUN, basic knowledge of WCDMA networks Duration 1 day No. of Participants Max. 8 3G RDIM Modules • Introduction to radio network planning dimensioning • Input parameters needed for radio network dimensioning • Analysis of the outputs of the radio network dimensioning • Radio network dimensioning output effects on the other network subsystems • Dimensioning case example Network Planning 86 RAN Product Overview Target Group Radio network planning personnel, civil works personnel. Objectives After the training, the participant will be able to: • List the basic RAN products • Understand their configurations Prerequisites 3G SYSTRA Duration 1 day No. of Participants Max. 24 RANPROD Modules • Nokia UltraSite WBTS product family • General WBTS system architecture • Mechanical size, weight, cable entry, footprints, power consumption • Cooling system • Installation requirements for building statics, required space • Battery back-up system • Site support cabinet, cabinet chaining • WBTS sensitivities • WBTS power • Capacity and configuration possibilities • Transmission capabilities • Co-siting/interworking 3G–2G equipment • Antenna configurations • Nokia duplexer and combiner • Mast head amplifier UTRAN and Nokia NetAct Introduction Target Group 3G radio network planning and network optimisation personnel. Objectives After the training, the participant will be able to: • Identify and describe function, capacity and configurations of the UTRAN network elements including WCDMA base stations • Explain the radio network operating principles • Explain and demonstrate how to use the Nokia NetAct Common Desktop Environment (CDE) • Explain the basic architecture of Nokia NetAct and how it is connected to the network elements • Explain and demonstrate how to use the Nokia NetAct customer documentation • Explain the concepts of RNW configuration management and the representation of radio network parameters in the Nokia network management system NetAct • Explain how the integration and expansion of base stations is embedded in the roll-out process and explain the principle steps and process flow of integration a base station to the network • Use the Radio Access Configurator tools of Nokia NetAct for planning data modification and radio parameter plan deployment from the Nokia NetAct to the WCDMA radio network (Plan Editor and Plan Management) Prerequisites 3G SYSTRA, 3G RPFUN, RANPROD, NETPLAN WCDMA, 3G RPLS1 Duration 4 days No. of Participants Max. 8 RANOSS INT 87 Network Planning Modules • Review on UMTS radio path • RAN overview • Nokia Radio Network Controller solution • RAN configuration and operation • Introduction to Nokia NetAct • Nokia NetAct basic architecture • Using Nokia NetAct • Nokia NetAct documentation • RNW configuration management – common principles and concepts • Handling OSS3 offline tool plan editor 3G • RNW integration and expansion 3G – OSS 3G Radio Planning Specialist 1 Target Group Personnel requiring a good theoretical knowledge of the WCDMA system and the Nokia RRM solution. Objectives After the training, the participant will be able to: • Understand the WCDMA physical layer procedure • Understand the purpose of power based RRM • Name and describe the RRM functional entities, their locations and roles • Name and describe the RAN parameters related to the WCDMA physical layer and RRM procedures Prerequisites 3G SYSTRA and 3G RPFUN, good knowledge of WCDMA and planning principles Duration 3 days No. of Participants Max. 12 3G RPLS1 Modules • Course introduction • WCDMA basics wrap up • WCDMA physical layer procedures • Introduction to power based RRM • Load control • Admission control • Packet scheduler • Power control • Handover control • Resource manager Notes This course was formerly named WRST1 (WCDMA Radio Planning Specialist 1). 3G Radio Planning Specialist 2 – Pre-Launch Optimisation Target Group Personnel requiring good theoretical knowledge of the main WCDMA system procedures in Idle and Connected mode. Objectives After the training, the participant will be able to: • Describe the functionalities and procedure of the mobility management • Explain the elementary 3G RAN system procedures and transactions Prerequisites 3G SYSTRA, 3G RPFUN, 3G RPLS1, good knowledge of WCDMA, planning principles Duration 4 days No. of Participants Max. 12 3G RPLS2 Modules • Idle mode operations • Mobility management • Connection establishment operations • Connected mode operations Notes This course focuses rather on the detailed description of procedures than on parameters. Network Planning 88 3G Transmission Planning Target Group Personnel requiring good theoretical knowledge of 3G transmission network planning and available network elements. Objectives After the training, the participant will be able to: • Understand the basics of ATM (ATM adaptation layers, service categories, VPs and VCs) and its usage in 3G • Understand how ATM is carried over SDH and PDH • Understand CES and IMA • Describe 2G and 3G co-siting solutions • Describe Nokia cellular transmission PDH and SDH equipments • Know and understand the basics about Nokia MetroHub, FIU19, Marconi SDH nodes, Nokia PowerHopper and DMC Altium • Understand the Iub ATM connections to BS • Understand AXC different units and interfaces • Understand LACE process and the usage of Transmission Planner and Plan Edit • Understand the different ATM transmission and cross-connections parameters of the AXC • Understand the RNC different interfaces • Understand the RNC ATM transmission and cross-connections parameters • Understand the basics of ATM AAL2 traffic, addressing and routing and their RNC parameters • Understand the basic of IP Over ATM for user data and their RNC parameters • Understand synchronisation principles of 3G transmission network • Understand how synchronisation takes place at each network elements (SDH/PDH equipment, AXC, RNC, SGSN) • Have a look in different OM networks of 3G access network Prerequisites 3G SYSTRA and 3G ATM, good knowledge of telecom networks Duration 5 days No. of Participants Max. 16 3G TPL Modules • ATM overview • ATM over SDH and PDH • Transmission equipment • BTS and AXC • RNC transmission parameters • AXC transmission parameters planning • RAN synchronisation • RAN DCN Notes The course contains modules from the former courses WTPST2 and TNPO. Nokia NetAct Radio Planner User Target Group Radio network planning personnel, who are new users of Nokia NetAct Radio Planner. Objectives After the training, the participant will be able to: • Set up the tool • Create new projects • Understand how to use the GIS • Perform coverage planning • Perform neighbours planning • Understand the planning of multilayered networks • Perform traffic planning and analyse the carrier requirements • Perform frequency planning manually • Generate coverage and interference analysis reports • Set up a frequency plan with ILSA • Improve an existing frequency plan • Understand the steps involved in planning with a few new cells • Plan using Frequency Hopping • Plan with multiple re-use patterns Prerequisites 2G SYSTRA, EXPLAIN Duration 4 days No. of Participants Max. 12 Modules • Introduction to Nokia NetAct Planner • Setting up a new project • Using the GIS and other visual tools • Polygons and vectors • Flags and filters • Concepts behind the 3G planning tool • The 3G user interface NETPLAN RNW • Configuring a 3G network • Simulating 3G performance • Generating reports • Additional procedures • Simulating a WCDMA network • Nokia NetAct Radio Planner exercises • Introduction to ILSA • Using ILSA • Frequency plan for a network of sites • Make improvements to an ILSA plan • Re-plan a network with new sites • Planning with groups • Planning a frequency hopping network • Planning with multiple reuse patterns Notes This is a course on radio network planning tools. If you require knowledge on radio planning itself, please refer to our courses EXPLAIN, BSSPAR and RANOP. 89 Network Planning Nokia NetAct WCDMA Planner User Target Group Radio network planning personnel, who are new Nokia NetAct WCDMA Planner users. Objectives After the training, the participant will be able to: • Understand the background and concepts of 3G planning • Use the 3G user interface • Configure 3G network parameters • Understand the carriers, services and terminal types used in UMTS • Create and position Node Bs in the network • Conduct nominal planning • Simulate the network performance • Conduct 3G UMTS parameter planning • Generate reports for the network performance • Through a case study, understand the analysis of various parameters and their field implications. Prerequisites 3G SYSTRA, 3G RPFUN Duration 2 days No. of Participants Max. 12 NETPLAN WCDMA Modules • Introduction to Nokia NetAct Planner • Setting up a new project • Using the GIS and other visual tools • Polygons and vectors • Flags and filters • Concepts behind the 3G planning tool • The 3G user interface • Configuring a 3G network • Simulating 3G performance • Generating reports • Additional procedures • Simulating a WCDMA network • Nokia NetAct WCDMA Planner exercises Notes This is a course on radio network planning tools. If you require knowledge on radio planning itself, please refer to our courses 3G RPFUN, 3G RPLS1 and 3G RPLS2. 3G Circuit Switched Core Network Planning in Release 4 Target Group Switching core network planners and switching core network engineering support (recommended). Objectives After the training, the participant will be able to: • Have an overview understanding of circuit core network evolution • Learn how to plan and dimension the MSC server concept based network (excluding detailed source data planning) Prerequisites Switching core network planning knowledge Duration 1 day No. of Participants Max. 12 NEW ! 3G REL 4 SCNPL Modules • Introduction to MSS concept • Network topology in 3G Release 4 • Network planning process in 3G Release 4 • Evolutions of MSS concept towards 3G Release 5–6 Network Planning 90 Value Added Services Short Messaging The short messaging group comprises network service engineers, who are responsible for the administration and operation of the Nokia SMSC or USSDC product solutions. 2G System Training 2G SYSTRA 5d p. 12 3G System Training 3G SYSTRA 3d p. 15 Short Message Service System SMSSYS 0.5 d p. 91 1d USSD System USSDSYS p. 93 Fundamentals of the Unix System Nokia SMS Centre Release SC5B CD2 SMSCREL 1d p. 93 Nokia SMS Centre Operation and Maintenance SMSCOM 3d p. 92 2d USSD Centre Operation and Maintenance USSDCOM p. 93 Nokia SMS Centre Optional Features SMSCOPT 1d p. 92 Nokia SMS Centre Application Server SMSCASE 1d p. 92 SMSC Platform Administration Short Message Service Creation Management Marketing Customer Care USSDC Platform Administration USSD Service Creation Short Message Service System Target Group Personnel requiring an overview of SMS and the Nokia SMS Centre. Objectives After the training, the participant will be able to: • Explain in theory the GSM short messaging and the Nokia implementation • Describe the Nokia SMSC in general terms Prerequisites 2G SYSTRA or 3G SYSTRA Duration 0.5 day No. of Participants Max. 24 SMSSYS Modules • Introduction to SMS • Network architecture and functionality • Nokia implementation Value Added Services 91 Nokia SMS Centre Operation and Maintenance Target Group Operation and maintenance personnel. Objectives After the training, the participant will be able to: • Name the elements of Nokia SMS Centre • Explain the message processing within Nokia SMS Centre • Perform given operating tasks in a given way with reference to training material • Perform given configuration tasks in a given way with reference to training material • Perform given maintenance tasks in a given way with reference to training material Prerequisites 2G SYSTRA or 3G SYSTRA, SMSSYS, HP Unix fundamentals Duration 3 days No. of Participants Max. 8 SMSCOM Modules • MS centre architecture • SMS centre message handling • SMS centre documentation • Operating SMS centre • SMS centre management • Configuring SMS centre • SMS centre standard features • SMS centre maintenance • Exercises Nokia SMS Centre Application Server Target Group Operation and maintenance personnel. Objectives After the training, the participant will be able to: • Administer external applications in the SMS Centre • Provide assistance to 3rd party application developers Prerequisites 2G SYSTRA or 3G SYSTRA, SMSSYS, HP Unix fundamentals (or equivalent), SMSCOM Duration 1 day No. of Participants Max. 8 SMSCASE Modules • Introduction • Application types • Managing ASE applications • Configuring application server • Operator session • CIMD2 protocol basics • Review and practical training Nokia SMS Centre Optional Features Target Group Operation and maintenance personnel. Value Added Services Objectives After the training, the participant will be able to: • Maintain and administer the optional features of the Nokia SMS Centre Prerequisites 2G SYSTRA or 3G SYSTRA, SMSSYS, HP Unix fundamentals (or equivalent), SMSCOM or SMSCREL Duration 1 day No. of Participants Max. 8 SMSCOPT Modules • Billing interface • Distribution list application • Mail gateway for MT and MO short messages • Virtual SMS centre • SMPP gateway 92 Nokia SMS Centre Release SC5B CD2 Target Group Personnel requiring knowledge of Nokia SMS Centre SC5B CD2 release. Objectives After the training, the participant will be able to: • Maintain and administer the latest release of the Nokia SMS Centre Prerequisites 2G SYSTRA or 3G SYSTRA, SMSSYS, HP Unix fundamentals (or equivalent), SMSCOM Duration 1 day No. of Participants Max. 8 SMSCREL Modules • New features and enhancements • Review USSD System Target Group Personnel requiring an overview of USSD. Objectives Please check for more details on NOLS Prerequisites 2G SYSTRA Duration 1 day No. of Participants Max. 24 USSDSYS Modules • Introduction to USSD • Network architecture and functionality • Nokia implementation • Redirector application • Service examples • Review USSD Centre Operation and Maintenance Target Group Personnel operating and maintaining the USSD centre. Objectives Please check for more details on NOLS Prerequisites 2G SYSTRA, USSDSYS, HP Unix fundamentals Duration 2 days No. of Participants Max. 8 USSDCOM Modules • USSD centre architecture • USSD centre message handling • USSD centre management • USSD centre documentation • Preparing USSD centre for maintenance • Operating USSD centre • Customising USSD centre 93 Value Added Services Multimedia Messaging and Application Gateways 2G System Training 2G SYSTRA 5d p. 12 3G System Training 3G SYSTRA 3d p. 15 Multimedia Messaging System MMSSYS 0.5 d p. 94 Fundamentals of the Unix System E-mail Gateway System EGWSYS 0.5 d p. 95 Terminal Gateway System TGWSYS 0.5 d p. 96 Nokia MMS Centre Release MC1 CD1 MMSCREL 0.5 d p. 95 Nokia MMS Centre Operation and Maintenance MMSCOM 2d p. 95 E-mail Gateway Operation and Maintenance EGWOM 0.5 d p. 96 Terminal Gateway Operation and Maintenance TGWOM 0.5 d p. 96 MMSC Platform Administration Multimedia Messaging Service Creation EGW Platform Administration Management Marketing Customer Care TGW Platform Administration The multimedia messaging and application gateways group comprises network service engineers who are responsible for the administration and operation of the Nokia Mobile Multimedia product solution. Our training solution comprises the following: • System training gives a general overview of the structure of the messaging service and specifications. These trainings are theory courses. • Operation and maintenance training is targeted for personnel actually operating and maintaining the Nokia products. The training includes practical excercises. • Release training gives an update on how to operate and maintain the current version of the Nokia products. The target group is personnel familiar with operating a previous version of the Nokia products. The training includes practical excercises. Multimedia Messaging System Target Group Personnel requiring an overview of MMS. Objectives After the training, the participant will be able to: • Name the basic multimedia messaging services and characteristics • Name the message routing points of the cellular network • Name items that are part of Nokia’s MMS solution 94 MMSSYS Modules • Introduction to MMS • Network architecture and functionality • Nokia implementation Prerequisites 2G SYSTRA or 3G SYSTRA Duration 0.5 day No. of Participants Max. 24 Value Added Services Nokia MMS Centre Operation and Maintenance Target Group Operation and maintenance personnel. Objectives After the training, the participant will be able to: • Maintain and administer the MMS Centre Prerequisites 2G SYSTRA or 3G SYSTRA, MMSSYS, HP Unix fundamentals Duration 2 days No. of Participants Max. 8 MMSCOM Modules • MMS Centre architecture • Message handling • MMS Centre management • Preparing for maintenance • Operating MMS Centre • Customising MMS Centre • Subscriber database interface* • Secured IP interfaces* Notes Duration for MMSC release MC1 is 1.5 days excluding the modules marked with *. Nokia MMS Centre Release MC1 CD1 Target Group Marketing and management personnel, operating personnel. Objectives After the training, the participant will be able to: • Maintain and administer the latest release of the Nokia MMS Centre Prerequisites 2G SYSTRA or 3G SYSTRA, MMSSYS, HP Unix fundamentals, MMSCOM Duration 0.5 day No. of Participants Max. 8 MMSCREL Modules • MC1 CD1 Release course module • Exercises E-mail Gateway System Target Group Personnel requiring knowledge about e-mail gateway including functionality, integration with MMSC, and hardware/ software environment (sales and marketing, operators, technical support). Objectives After the training, the participant will be able to: • Understand basic multimedia messaging services and characteristics • Understand basic e-mail operations • Understand how EGW is configured at operator sites • Understand the features of EGW • Understand how EGW interfaces with the MMSC • Identify the components involved in the EGW environment Prerequisites 2G SYSTRA or 3G SYSTRA, MMSSYS Duration 0.5 day No. of Participants Max. 24 EGWSYS Modules • Introduction to MMS and Nokia MMS Solution • Introduction to EGW • Basic e-mail • Operator configurations • Configuring originating and terminating applications • EGW architecture 95 Value Added Services E-mail Gateway Operation and Maintenance Target Group EGW administrators and technical support personnel. Objectives After the training, the participant will be able to: • Start EGW • Log in and navigate EGW’s user interface • Maintain EGW subscribers, class of services, configuration parameters and log files • Customise the EGW interfaces Prerequisites 2G SYSTRA or 3G SYSTRA, MMSSYS, EGWSYS Duration 0.5 day No. of Participants Max. 8 EGWOM Modules • Getting started with EGW • Managing EGW subscribers • Managing class of service plans • Configuring parameters • Changing administrator account settings • Managing log files • Web customisation • Troubleshooting tips Terminal Gateway System Target Group Personnel requiring knowledge about terminal gateway including functionality, integration with MMSC and hardware/ software environment (sales and marketing, operators, technical support). Objectives After the training, the participant will be able to: • Understand basic multimedia messaging services and characteristics • Understand the features of TGW • Understand how TGW interfaces with the MMSC • Identify the components involved in the TGW environment Prerequisites 2G SYSTRA or 3G SYSTRA, MMSSYS Duration 0.5 day No. of Participants Max. 24 TGWSYS Modules • Introduction to MMS and Nokia MMS Solution • Introduction to TGW • Multimedia messaging • Multimedia messaging services • Integration with MMSC • TGW architecture Terminal Gateway Operation and Maintenance Target Group TGW administrators and technical support personnel. Objectives After the training, the participant will be able to: • Start TGW • Log in and navigate TGW’s user interface • Maintain TGW subscribers, class of services, configuration parameters and log files • Customise the TGW interfaces Prerequisites 2G SYSTRA or 3G SYSTRA, MMSSYS, TGWSYS Duration 0.5 day No. of Participants Max. 8 TGWOM Modules • Getting started with TGW • Managing TGW subscribers • Managing class of service plans • Configuring parameters • Changing administrator account settings • Managing log files • Web customisation • Troubleshooting tips Value Added Services 96 Content Services 2G System Training 2G SYSTRA 5d p. 12 3G System Training 3G SYSTRA 3d p. 15 NEW ! Introduction to Nokia Messaging Gateway 4.1 NMGINT 0.5 d p. 98 Introduction to Nokia WAP Gateway 4.0 NWGINTe 4.0 0.5 d p. 99 NEW ! Introduction to Nokia Delivery Server 1.2 DLSINT 1.2 0.5 d p. 101 USSD System USSDSYS 1d p. 93 Short Message Service System SMSSYS 0.5 d p. 91 Nokia Proxy Server Operation and Maintenance PROXYOM 1d p. 100 Fundamentals of the Unix System Fundamentals of the Unix System NEW ! Nokia Messaging Gateway 4.1 Operation and Maintenance NMGOM 4.1 3d p. 98 NEW ! Nokia WAP Gateway 4.0 Operation and Maintenance NWGOM 4.0 3d p. 100 NEW ! Nokia Delivery Server 1.2 Operation and Maintenance DLSOM 1.2 1.5 d p. 101 NEW ! Nokia Messaging Gateway Release 4.1 NMG REL 4.1 2d p. 99 Nokia WAP Gateway Administration Nokia Messaging Gateway Administration Connectivity systems enable operators to offer end-to-end messaging and mobile internet solutions. Our products, Nokia Messaging Gateway and Nokia WAP Gateway, provide the means for subscribers to send each other mobile multimedia and e-mail messages, as well as to access information from the internet. 97 Value Added Services Our training solution comprises the following: • System training gives a general overview of the structure of the messaging service and specifications. These trainings are theory e-learning solutions. • Operation and maintenance training is targeted for personnel operating and maintaining the Nokia products. Starting with the new products releases in this autumn, this is a blended training comprising e-learning based theory contents and classroom based practical exercises. Introduction to Nokia Messaging Gateway 4.1 Target Group Personnel requiring an overview about the Nokia Messaging Gateway. Objectives After the training, the participant will be able to: • List the basic architecture and functionality of Nokia Messaging Gateway • Explain the basic services provided by Nokia Messaging Gateway Prerequisites 2G SYSTRA or 3G SYSTRA Duration 0.5 day No. of Participants Max. 24 NEW ! NMGINT Modules • Introduction to Nokia Messaging Gateway • Messaging Gateway • Optional modules Notes This course was formerly named NAMPINTe. Also release 4.0 available as e-learning course. Nokia Messaging Gateway 4.1 Operation and Maintenance Target Group Operation and maintenance personnel. Objectives After the training, the participant will be able to: • Operate and maintain Nokia Messaging Gateway 4.1 • Create and configure Nokia Messaging Gateway 4.1 services Prerequisites 2G SYSTRA, SMSSYS or MMSSYS, NMGINT and Unix Fundamentals, basic HTML knowledge, basic TCP/IP knowledge, general knowledge of mobile networks Duration 3 days No. of Participants Max. 8 NEW ! NMGOM 4.1 Modules • Managing subscribers • Service provisioning • Service creation • Service sets • System services • Content providers and push initiators • Architecture • Tools • Operating messaging gateway • Alarm handling • Secure Internet connection • NDW interface • Billing Notes The e-learning module includes all the theory needed to follow the hands-on training. The classroom training will mainly focus on practical exercises. This course was formerly named NAMPOM. Value Added Services 98 Nokia Messaging Gateway Release 4.1 Target Group Operation and maintenance personnel. Objectives After the training, the participant will be able to: • Operate and maintain Nokia Messaging Gateway 4.1 • Create and configure Nokia Messaging Gateway 4.1 services Prerequisites NMGINT, SMSSYS or MMSSYS and Unix Fundamentals, basic HTML knowledge, basic TCP/IP knowledge, general knowledge of mobile networks Duration 2 days No. of Participants Max. 8 NEW ! NMG REL 4.1 Modules • Managing subscribers • Service provisioning • Service creation • Service sets • System services • Content providers and push initiators • Architecture • Tools • Operating Messaging Gateway • Alarm handling • Secure Internet connection • NDW interface • Billing Introduction to Nokia WAP Gateway 4.0 Target Group Personnel requiring knowledge on the Nokia WAP Gateway. Objectives After the training, the participant will be able to: • Explain the basic functionality of Nokia WAP Gateway • List the basic and optional features of Nokia WAP Gateway 4.0 Prerequisites 2G SYSTRA or 3G SYSTRA and basic knowledge of WAP Gateway Duration 0.5 day No. of Participants N/A NWGINTe 4.0 Modules • Introduction to Nokia WAP Gateway 4.0 • Basic features • Optional features Notes This course was formerly named NAWGINTe. 99 Value Added Services Nokia WAP Gateway 4.0 Operation and Maintenance Target Group Operation and maintenance personnel. Objectives After the training, the participant will be able to: • Perform daily routines related to Nokia WAP Gateway maintenance • Use the different tools available for Nokia WAP Gateway maintenance • Configure parameter values for the features available • Check the overall status of the system Prerequisites 2G SYSTRA or 3G SYSTRA, NWGINTe 4.0, USSDSYS and/or SMSSYS and GPRS knowledge, Unix fundamentals Duration 3 days No. of Participants Max. 8 NEW ! NWGOM 4.0 Modules • Overview • Request handling • Operating Nokia WAP Gateway • Logging and statistics • Handling alarms • WAP push • Subscriber identification • Barring and delivery rules • Security • Billing Notes This course was formerly named NAWGOM. Nokia Proxy Server Operation and Maintenance Target Group Operation and maintenance personnel of Nokia Proxy Server. Objectives After the training, the participant will be able to: • Perform daily/weekly maintenance procedures Prerequisites 2G SYSTRA or 3G SYSTRA, NWGINTe 4.0 Duration 1 day No. of Participants Max. 8 PROXYOM Modules • Introduction to Nokia Proxy Server • Architecture • Getting started with Nokia Proxy Server • Operating Nokia Proxy Server • Logging and alarms Value Added Services 100 Introduction to Nokia Delivery Server 1.2 Target Group Personnel requiring basic information about Delivery Server. Objectives After the training, the participant will be able to: • Define the download business aspects • Explain the functionality of Nokia Delivery Server 1.2 • Draw the connections that Nokia Delivery Server 1.2 has in the network • List at least 6 of the Nokia Delivery Server features • Explain the main duties of Nokia Delivery Server 1.2 administrator Prerequisites 2G SYSTRA or 3G SYSTRA Duration 0.5 day No. of Participants Max. 24 NEW ! DLSINT 1.2 Modules • Download business update • Introduction to Nokia Delivery Server • Platform and architecture • Interfaces • Basic functionality • Optional features • Administration basics • Requirements to handsets • Security issues Nokia Delivery Server 1.2 Operation and Maintenance Target Group Personnel operating frequently with Delivery Server 1.2. Objectives After the training, the participant will be able to: • Operate Nokia Delivery Server 1.2 in normal working conditions • Read and react to the logs of Nokia Delivery Server 1.2 • Explain the roles of Nokia Delivery Server, Presentation Service and content management module in service creation and management • Explain how charging and tariffing is managed in Nokia Delivery Server 1.2 • Manage the contents in the CMM using the CMM user Interface Prerequisites DLSINT 1.2 Duration 1.5 days No. of Participants Max. 8 NEW ! DLSOM 1.2 Modules • Administration of Nokia Delivery Server • Content management • Download provisioning interface 101 Value Added Services Intelligent Network Nokia offers two different IN solutions: mCreate J release and mCreate TC release. Our training solution for mCreate J release covers training for IN Service Design and Management, as well as for SCN Engineering. For training on IN Platform Administration refer to Hewlett-Packard (www.hp.com/ communications/opencall/training/ index.html) and contact [email protected]. For training on SRP Platform Administration refer to Compaq and contact [email protected]. For training solution on mCreate TC release refer to Telcordia (www.800teachme.com/cgi-bin/teachme/ courses.cgi). 2G System Training 2G SYSTRA 5d p. 12 IN Release J4 Theory IN REL J4 TH 3d p. 104 1d IN Introduction IN INTRO p. 102 IN Release J4 Practice IN REL J4 PR 0.5 d p. 104 3d IN Tool Kit J4 IN TKIT p. 103 3d IN Service Switching Point IN SSP p. 103 Service Design and Management SCN Engineering IN Introduction Target Group Technical and non-technical personnel dealing with Nokia J-release based Intelligent Network solutions. Objectives After the training, the participant will be able to: • Explain the three differences between a non-IN and an IN • List and describe four Nokia IN service types • List and explain the function of SSP, SCP, SRP, SMP, SCE, SMI, SMAP • Name the equipment on which SSP, SCP and SMP are implemented in the Nokia implementation • List two kinds of propagation • Describe the service creation principle of IN Tool Kit • Describe the Prepaid concept • Describe the VPN concept • Describe the Localised Services concept. Prerequisites 2G SYSTRA Duration 1 day No. of Participants Max. 24 IN INTRO Modules • Introduction to Intelligent Network • IN architecture • Service examples Value Added Services 102 IN Tool Kit J4 Target Group Service design and management personnel. Objectives After the training, the participant will be able to: • Create commercial services with the IN Tool Kit • Use service creation, provision, announcements, charging, defaults, service administration, groups, global lists, SSA, subscriber administration, tariff management, and CDR format definition tools • Modify, withdraw and manage the created services • Forecast interaction problems and solve poor FDE combinations Prerequisites 2G SYSTRA, IN INTRO Duration 3 days No. of Participants Max. 6 IN TKIT Modules • Service creation • Tools • Functional definition elements • Overlapping operations • Service examples INAP • Service examples CAMEL IN Service Switching Point Target Group Technical personnel involved in IN related MSC/HLR configuration. Objectives After the training, the participant will be able to: • Prepare the switch for connections to new SCPs • Prepare the switch for new services • Prepare the switch for new IN subscriptions Prerequisites 2G SYSTRA, IN INTRO, 2G SCNOM Duration 3 days No. of Participants Max. 8 IN SSP Modules • Review INAP/CAMEL IN architecture • SSP-SCP connection creation • Basic call state models INAP/CAME • Call related INAP subscription info • Final INAP/CAP operations • Dynamically armed detection points • IN announcements • IN charging modifications • On-line call accounting INAP/CAMEL • CAMEL subscription information • CAMEL – INAP service interworking control in SSP • IN mobility management state model • Mobility management INAP subscription info • Service examples 103 Value Added Services IN Release J4 Theory Target Group Technical personnel who are dealing with IN and familiar with J3. Objectives After the training, the participant will be able to: • Describe the changes in the network architecture between J3 and J4 • Describe CAMEL phase 2 implementation in J4 (M10) • Describe the changes in supported services between J3 and J4 • Describe the CAMEL prepaid in J4 Prerequisites 2G SYSTRA, IN SSP, IN TKIT Duration 3 days No. of Participants Max. 24 IN REL J4 TH Modules • J3 to J4 network architecture changes • CAMEL M10/J4 • CAMEL prepaid • J3 to J4 prepaid changes IN Release J4 Practice Target Group Service design and management personnel with IN Tool Kit J3 experience. NOTE: Only for people with practical service creation experience. (As an alternative: This service example will be included in IN TKIT J4.) Objectives After the training, the participant will be able to: • Use service creation, defaults, service administration, subscriber administration, provision, and announcement tools for creating a CAMEL prepaid service • Provision CAMEL subscription information to a subscriber in HLR Prerequisites 2G SYSTRA, IN INTRO, IN TKIT, IN REL J4 TH, familiarity with MML commands Duration 0.5 day No. of Participants Max. 6 IN REL J4 PR Modules • Service examples CAMEL Value Added Services 104 Location Based Services 2G System Training 2G SYSTRA 5d p. 12 3G System Training 3G SYSTRA 3d p. 15 NEW ! iGMLC System iGMLCSYS 0.5 d NEW ! iGMLC/SMLC System iGMLC/SMLCSYS 1d p. 106 iGMLC Privacy Manager System iGMLCPMSYS 0.5 d p. 107 NEW ! p. 105 SMLC Radio Network Data for 2G Networks 2G SMLCRNW 0.5 d p. 108 1d iGMLC LCS Client Interface iGMLCCLI p. 106 iGMLC Operation and Maintenance iGMLCOM 1d p. 106 SMLC Operation and Maintenance SMLCOM 0.5 d p. 107 NEW ! iGMLC Privacy Manager Operation and Maintenance iGMLCPMOM SMLC Radio Network Data for 3G Networks 3G SMLCRNW 0.5 d p. 108 1d p. 107 Our training solution comprises the following: • System training gives a general overview of the structure of the messaging service and specifications. These trainings are theory courses. • Operation and maintenance training is targeted for personnel actually operating and maintaining the Nokia products. The trainings include practical excercises. iGMLC System Target Group Personnel working with location based services. Objectives After the training, the participant will be able to: • Provide a basic understanding of iGMLC Prerequisites 2G SYSTRA or 3G SYSTRA Duration 0.5 day No. of Participants Max. 24 iGMLCSYS Modules • Introduction to iGMLC • iGMLC architecture • iGMLC processing • iGMLC graphical user interface 105 Value Added Services iGMLC LCS Client Interface Target Group Field engineers or application developers working with location based services. Objectives After the training, the participant will be able to: • Discuss and understand the interface between iGMLC and LCS client applications Prerequisites 2G SYSTRA or 3G SYSTRA, iGMLCSYS or iGMLC/SMLCSYS Duration 1 day No. of Participants Max. 8 iGMLCCLI Modules • iGMLC LCS client interface introduction • Understanding iGMLC LCS client API 1 • Understanding iGMLC LCS client API 2 • Understanding iGMLC LCS client API 3 • Working with a sample client for iGMLC • iGMLC secure sockets layer connection iGMLC Operation and Maintenance Target Group Field engineers working with location based services. Objectives After the training, the participant will be able to: • Operate, maintain and troubleshoot iGMLC Prerequisites 2G SYSTRA or 3G SYSTRA, iGMLCSYS or iGMLC/SMLCSYS Duration 1 day No. of Participants Max. 8 iGMLCOM Modules • Getting started with iGMLC • Configuration management in iGMLC • Logging and billing management in iGMLC • LCS client management in iGMLC • Fault management in iGMLC • Report management in iGMLC • General operations in iGMLC • Troubleshooting in iGMLC iGMLC/SMLC System Target Group Personnel working with location based services. Objectives After the training, the participant will be able to: • Provide a basic understanding of iGMLC and SMLC Prerequisites 2G SYSTRA or 3G SYSTRA Duration 1 day No. of Participants Max. 24 iGMLC/SMLCSYS Modules • Introduction to iGMLC • iGMLC architecture • iGMLC processing • iGMLC graphical user interface • Introduction to SMLC • SMLC architecture • SMLC graphical user interface Value Added Services 106 SMLC Operation and Maintenance Target Group Field engineers working with location based services. Objectives After the training, the participant will be able to: • Operate, maintain and troubleshoot SMLC Prerequisites 2G SYSTRA or 3G SYSTRA, iGMLC/SMLCSYS Duration 0.5 day No. of Participants Max. 8 SMLCOM Modules • Getting started with SMLC • Configuration files in SMLC • Logging management in SMLC • Fault management in SMLC • General operations in SMLC • Troubleshooting in SMLC iGMLC Privacy Manager System Target Group Personnel working with location based services. Objectives After the training, the participant will be able to: • Provide a basic understanding of iGMLC Privacy Manager. Prerequisites 2G SYSTRA or 3G SYSTRA Duration 0.5 day No. of Participants Max. 24 NEW ! iGMLCPMSYS Modules • iGMLC Privacy Manager architecture • iGMLC Privacy Manager processing • iGMLC Privacy Manager graphical user interface iGMLC Privacy Manager Operation and Maintenance Target Group Field engineers working with location based services. Objectives After the training, the participant will be able to: • Operate, maintain and troubleshoot iGMLC Privacy Manager Prerequisites 2G SYSTRA or 3G SYSTRA, iGMLCSYS or iGMLC/SMLCSYS Duration 1 day No. of Participants Max. 8 NEW ! iGMLCPMOM configuration operator subscriber fault logging and database Value Added Services troubleshooting Modules • iGMLC Privacy Manager management • iGMLC Privacy Manager provisioning • iGMLC Privacy Manager provisioning • iGMLC Privacy Manager management • iGMLC Privacy Manager billing management • iGMLC Privacy Manager management • iGMLC Privacy Manager 107 SMLC Radio Network Data for 2G Networks Target Group Field engineers working with location based services. Objectives After the training, the participant will be able to: • Create 2G radio network data file, timing advance statistical data files and update the SMLC database Prerequisites 2G SYSTRA, iGMLC/SMLCSYS Duration 0.5 day No. of Participants Max. 8 NEW ! 2G SMLCRNW Modules • Configuring the SMLC 2G algorithms • Radio network data in 2G networks • Statistical data in 2G networks • Updating the SMLC database in 2G networks • NetImport in 2G networks • Understanding the SMLC database SMLC Radio Network Data for 3G Networks Target Group Field engineers working with location based services. Objectives After the training, the participant will be able to: • Create 3G radio network data file and update the SMLC database Prerequisites 3G SYSTRA, iGMLC/SMLCSYS Duration 0.5 day No. of Participants Max. 8 NEW ! 3G SMLCRNW Modules • Configuring the SMLC 3G algorithms • Radio network data in 3G networks • Updating the SMLC database in 3G networks • NetImport in 3G networks • Understanding the SMLC database Value Added Services 108 Subscriber Management Nokia Profile Server enables operators and subscribers to manage as well as personalise mobile services such as Multimedia Messaging. Operators can easily manage service packaging and access control of their ever-growing non-voice mobile service offering all from a single place. As Multimedia Messaging is entering the market, Profile Server gives mobile terminal users greater control and flexibility in deciding how they want to send and receive MMS (Multimedia Messaging Services) messages through modification of their MMS profile. 2G System Training 2G SYSTRA 5d p. 12 3G System Training 3G SYSTRA 3d p. 15 Introduction to Nokia Profile Server NAPINT Our training solution comprises the following: • System training gives a general overview of the structure of the messaging service and specifications. These trainings are theory courses. • Operation and maintenance training is targeted for personnel actually operating and maintaining the Nokia products. The trainings include practical exercises. 0.5 d p. 109 Fundamentals of the Unix System Nokia Profile Server Operation and Maintenance NAPOM 1.5 d p. 109 Introduction to Nokia Profile Server Target Group Personnel requiring an overview about Nokia Profile Server. Objectives After the training, the participant will be able to: • Explain how the Profile Server works • List the system features • Explain how Profile Server supports MMS services • Explain how subscribers use their MMS profiles Prerequisites 2G SYSTRA, TCP/IP knowledge, basic knowledge on Value Added Services like WAP and MMS Duration 0.5 day No. of Participants Max. 24 NAPINT Modules • Introduction to Profile Server • Fundamentals • Functionality • Documentation Nokia Profile Server Operation and Maintenance Target Group Operation and maintenance personnel. Objectives After the training, the participant will be able to: • Operate and maintain Nokia Profile Server 2.0 Prerequisites 2G SYSTRA, NAPINT, Oracle DBA, Solaris Admin, Unix fundamentals Duration 1.5 days No. of Participants Max. 8 NAPOM Modules • Introduction • Architecture • Operating Profile Server • Profiling and grouping • Creating MMS profiles • Data provisioning • SAIF • Alarms • Maintenance and troubleshooting 109 Value Added Services Value Added Operation Support Systems The Value Added Operation Support Systems (OSS) group comprises network engineers who are responsible for the service availability of the value added systems. As there are many different possible combinations of products in the VAS subsystem, the training available depends on the particular products supplied by Nokia. 3G System Training 3G SYSTRA 3d p. 15 3G Introduction 3G INTe 0.5 d p. 14 2G System Training 2G SYSTRA 5d p. 12 1d ATM in UMTS Networks 3G ATM p. 15 Operation Support System Platform OSSPLAT 2d p. 23 Introduction to Service Quality Monitor (SQM) SQMINT 1d p. 111 Introduction to Network Data Warehouse NDWINT 1d p. 112 NOC Surveillance Nokia Service Quality Manager Developer SQMDEV 1d p. 111 Fundamentals of the Unix System Network Data Warehouse Report Creation and Distribution NDWRCD 4d p. 113 Network Optimisers NOC Reporting Professional Introduction to SQL Network Optimisers NOC Reporting Administrating Nokia Service Quality Manager SQMADM 1.5 d p. 111 2d Network Data Warehouse Administration NDWADM p. 113 Configuring Nokia Service Quality Manager for SQM Packages SQMCONF 1.5 d p. 112 OSS Platform Administration OSS Platform Administration Value Added Services 110 Introduction to Service Quality Monitor (SQM) Target Group Personnel who want an overview of service management as a concept and an overview of Nokia Service Quality Manager. Objectives After the training, the participant will be able to: • Understand TMF and TMN (TOM) • Define problem classes, service classes, rules and services • Navigate through SQM monitoring tools • Navigate through SQM map tools Prerequisites 2G SYSTRA or 3G SYSTRA, OSSPLAT Duration 1 day No. of Participants Max. 8 SQMINT Modules • Overview of service management • Rule package structure • Applications and functionalities • Map and map applications Nokia Service Quality Manager Developer Target Group Personnel who want to develop rules using the Nokia Service Quality Manager product. Objectives After the training, the participant will be able to: • Use SQM event simulator • Develop rules using SQM syntax • Trigger rules with events • Debug SQM rules Prerequisites 2G SYSTRA or 3G SYSTRA, OSSPLAT, SQMINT Duration 1 day No. of Participants Max. 8 SQMDEV Modules • Introduction to Nokia SQM rules • Implementing of a real life example • Testing with data collector simulators • Troubleshooting/Debugging in SQM • Creation of monitoring packages Administrating Nokia Service Quality Manager Target Group Personnel who want to administrate the Nokia Service Quality Manager product. Objectives After the training, the participant will be able to: • Draw the system architecture of Nokia Service Quality Manager • Name and identify the Nokia SQM processes and configuration files • Administrate the collectors • Define permissions for users • Start up and shut down processes Prerequisites 2G SYSTRA or 3G SYSTRA, OSSPLAT, SQMINT, basic knowledge of Unix, basic knowledge of SQL and Oracle Duration 1.5 days No. of Participants Max. 8 SQMADM Modules • SQM hardware and software • SQM software environment • System maintenance/handling Value Added Services 111 Configuring Nokia Service Quality Manager for SQM Packages Target Group Personnel who want to configure Nokia Service Quality Manager packages using the Nokia SQM product. Objectives After the training, the participant will be able to: • Configure collector files using various steps • Create service instances according to the packages Prerequisites 2G SYSTRA or 3G SYSTRA, OSSPLAT, SQMINT, SQMADM Duration 1.5 days No. of Participants Max. 8 SQMCONF Modules • Introduction to rule packages • Rule package configuration Introduction to Network Data Warehouse Target Group Personnel in the customer interface and all who want to understand the basic functionality of the Nokia NDW. Objectives After the training, the participant will be able to: • Point out the position of the NDW product within the Nokia NMS product range • List and describe at least 3 major benefits that NDW can offer a telecommunications operator • Sketch and describe the NDW data gathering architecture • Sketch and justify the reporting hierarchy used in NDW • Sketch and describe the NDW’s information distribution architecture Prerequisites 2G SYSTRA or 3G SYSTRA, OSSPLAT Duration 1 day No. of Participants Max. 8 Modules • Operator processes • Product overview • Report types • Architecture • Technical information NDWINT Value Added Services 112 Network Data Warehouse Administration Target Group OSS administration personnel. Objectives After the training, the participant will be able to: • Run the NDW system effectively Prerequisites 2G SYSTRA or 3G SYSTRA, OSSPLAT, NDWINT Duration 2 days No. of Participants Max. 8 NDWADM Modules • NDW Unix platform • NDW Unix system availability • NDW Unix system maintenance • NDW Unix system security • NDW Unix file system and backup • NDW Windows platform • NDW Windows system availability • NDW Windows system maintenance • NDW Windows system security • NDW Windows system development • NDW Windows system tuning Network Data Warehouse Report Creation and Distribution Target Group All personnel in the customer interface and all who want to understand the basic functionality of the Nokia NDW and who need PM reporting as a tool in their daily work. Objectives After the training, the participant will be able to: • List three report types in NDW and tell the difference within them • Sketch and justify the reporting hierarchy used in NDW • Sketch and describe the NDW’s information distribution architecture • Create PCPost reports by given requirement • Distribute the PCPost reports to a (new) user group • Create on-demand reports using the tools ODR and ODB • Analyse and modify forecasts on network performance • Add a new user and new user group for NDW information distribution Prerequisites 2G SYSTRA or 3G SYSTRA, OSSPLAT, NDWINT Duration 4 days No. of Participants Max. 8 NDWRCD Modules • Measurement post processing (PCPost) • Report manager • Load forecaster • On-demand reporting • KPI browser • Report builder 113 Value Added Services Practical Training Arrangements Global expertise combined with local resources Nokia provides competence development solutions through a global network of Training Centres. Training is held in modern classrooms that are fully equipped for offering high-quality instruction and practical hands-on exercises. The training equipment covers the entire Nokia product range, from individual terminals to complete networks. Training can also be arranged in the customer premises as long as appropriate equipment is available. By combining local expertise with global Nokia resources, our local Training Centres are committed to meeting your competence development needs. In addition, we also work with relevant third parties such as Hewlett-Packard and Oracle to offer a complete training solution in a single package. To schedule a Nokia Training Centre programme or register for a specific course, please contact your local Nokia representative who will assist you with your request. Many of our programmes are extremely popular, so we advise you to make your reservation well in advance. To ensure that you have a place, plan to register at least 30 days before the course begins. 114 Help with practical arrangements and registration Nokia makes it easy to take advantage of any of our competence development products. We have dedicated personnel to handle your needs and requests from the moment you order the service. Course invitation After the course confirmation, Training Services Coordinator will send an invitation to the participant at least two weeks before the course begins. Cancellation policy If you cannot participate in a course you are already registered for, please inform us as soon as possible. If a course seat is cancelled less than the contractual days prior to its start, a full training fee will be charged. Nokia reserves the right to cancel an Open Course if the minimum number of participants is not registered. A written announcement of the cancellation will be sent to you at least 14 days before the course begins. Nokia will make every effort to place you in another course at your convenience. Travel information will be provided, as well as help with practical arrangements, and special requests are always taken into account. Further information about Nokia Competence Development Services is available from any Nokia Training Centre, or your local Nokia representative. If you need help with travel arrangements, please contact to your local Training Services Coordinator. Nokia Training Centres – to provide local competence development services Along with its solutions for competence development, Nokia Customer Training offers a comprehensive range of support services to help network providers differentiate in their business environment. This support covers the entire process of planning, building and deploying a network. From site assessment and network planning to rollout services and operations support, our complete portfolio covers everything needed to get networks up and running. Once the network is deployed, Nokia Customer Training offers advanced care services and management solutions to keep it operating. Nokia Training Centres are located throughout the world. Contact information can be found from next double page. For more information how to get to your Training Centre, please visit NOLS (www.online.nokia.com – Training, Info Point). 115 Nokia Training Centres EUROPE Finland, Baltic Countries, Russia Email: [email protected] Denmark, Sweden, Norway Email: [email protected] Poland, Ukraine, Czech Republic, Slovakia, Hungary, Bulgaria, Moldavia, Romania and Slovenia Email: [email protected] Training Centre Espoo Kutojantie 2 N, P.O. Box 361 FIN-02630 Espoo Finland Tel. +358 7180 08000 Fax. +358 7180 20235 Espoo Huntingdon Brussels Paris France and Northern Africa Email: [email protected] Belgium, the Netherlands Email: [email protected] Training Centre Paris 97, Avenue de Verdun F-93230 Romainville France Tel. +33 1 49 15 16 64 Fax. +33 1 49 15 15 33 Düsseldorf Dallas Milan Warsaw Germany, Austria, Luxembourg, Switzerland, Liechtenstein Email: [email protected] Training Centre Düsseldorf Heltorfer Strasse 20 D-40472 Düsseldorf Germany Tel. +49 211 94 12 42 60 Fax. +49 211 94 12 42 09 Rio de Janeiro Italy, Greece, Portugal, Spain, Turkey and Middle East Email: [email protected] Training Centre Milan Centro Direzionale Lombardo Building B2 Via Roma, 108 20060 Cassina de’Pecchi Milan Italy Tel. +39 02 95 255 5602 Fax. +39 02 95 255 5962 United Kingdom, Ireland and South Africa Email: [email protected] Training Centre Huntingdon The Forum Lancaster Way Ermine Business Park Huntingdon Cambridgeshire PE29 6YJ United Kingdom Tel. +44 1480 444242 Fax. +44 1480 444385 116 Training Centres Training Facilities Thailand, Cambodia, Indonesia, Laos, Myanmar, Singapore, Sri Lanka, Vietnam Email: [email protected] Philippines Email: [email protected] Malaysia Email: [email protected] India Email: [email protected] Bangkok Email: [email protected] Training Centre Bangkok 108 Bangkok Thai Tower (9th Floor) Rangnam Road, Rajthevi, Bangkok 10400 Thailand Tel. +66 2 642 7020 Fax. +662 642 7197 Beijing Tokyo Shanghai Fuzhou Hong Kong Bangkok New Delhi Japan Email: [email protected] Training Centre YRP YRP 3 Bankan 4F 7-1 Hikarinooka Yokosuka-shi, Kanagawa 239-0847 Japan Tel. +81 468 476495 Fax. +81 468 47 6154 Sydney AMERICAS ASIA China Email: [email protected] Training Centre Beijing No. 11 He Ping Li Dong Jie Beijing, 100013 People’s Republic of China Tel. +86 10 6539 2828 Fax. +86 10 8422 7018 Training Centre Shanghai 6F, Shanghai Bund Center No. 222 YanAn Road East Shanghai, 200002 People’s Republic of China Tel. +86 21 63350500 Fax. +86 21 63350122 Hong Kong S.A.R. Email: [email protected] Australia, Fiji, New Zealand, Papua New Guinea Email: [email protected] Training Centre Sydney Nokia House 19 Harris Street Pyrmont NSW 2009 Sydney Australia Tel. +61 294299669 Fax. +61 294299769 USA and Canada Email: [email protected] Training Centre Dallas Nokia House 6000 Connection Drive Irving, Texas 75039 USA Tel. +1 972 894 5620 Fax. +1 972 894 5990 Latin America Email: [email protected] Training Centre Rio de Janeiro Av. das Americas 500 BL 19, Barra da Tijuca Rio de Janeiro – CEP 22640-100 Brazil Tel. +55 21 2483 9800 Fax. +55 21 2491 8069 117 Index Course 2G METCOM 2G NOCCM 2G NOCSUR 2G NOCSUR EXP 2G PCNTSH 2G QoS 2G SCNOM 2G SGSNOM 2G SMLCRNW 2G SYSTRA 2G ULTCOM 2G ULTSYSe 3G ATM 3G INTe 3G METCOM 3G NOC DELTA 3G NOCCM 3G NOCCM EXP 3G NOCSUR 3G NOCSUR EXP 3G PCNMAC 3G PCNTSH 3G QoS 3G RANESS 3G RANITG 3G RANMAC 3G RANTSH 3G RDIM 3G REL 4 MGWARCe 3G REL 4 MSSARCe 3G REL 4 SCNe 3G REL 4 SCNPL 3G REL 4 SERe 3G RPFUN 3G RPLS1 3G RPLS2 3G SCN DELTA 3G SCNMAC 3G SCNMAC DELTA 3G SCNOM 3G SGSNOM 3G SMLCRNW 3G SYSTRA 3G TPL 3G ULTCOM AXCOM BSS REL S10.5 PR BSS REL S10.5 The BSSCTM BSSESS BSSITG BSSOSS INT BSSPAR BSSPROD BSSSIG BSSTSH Page 27 75 72 72 59 60 41 55 108 12 27 26 15 14 29 80 75 76 73 73 59 60 60 38 39 39 39 86 44 45 44 90 45 86 88 88 42 49 49 42 55 108 15 89 29 29 36 36 27 35 35 84 84 83 37 37 BTSCOM CG4 RELe CGOM CNSEC DLSINT 1.2 DLSOM 1.2 EDGESYSe EGWOM EGWSYS EMFe EOTDSYS EtE QoS EXPLAIN FLEXPLATe GGN3 RELe GGSNOM GPRS REL 2e GPRSCPL GPRSOVe GPRSRPL GPRSRST GPRSSIG GPRSSYS HSCSD iGMLC/SMLCSYS iGMLCCLI iGMLCOM iGMLCPMOM iGMLCPMSYS iGMLCSYS IN INTRO IN REL J4 PR IN REL J4 TH IN SSP IN TKIT INFRA ARC INFRA DEV INFRA ESS INFRA IO INFRA PRI IPCORE IPMMSYSe IPSO PLAT LIGOM MGWCC MGWCOM MGWTSH MMSCOM MMSCREL MMSSYS MNSEC NAPINT NAPOM NCCINT NDWADM NDWINT NDWRCD NETPLAN RNW NETPLAN WCDMA NMG REL 4.1 NMGINT NMGOM 4.1 26 63 63 18 101 101 13 96 95 16 15 61 83 24 58 56 56 85 13 85 78 58 14 51 106 106 106 107 107 105 102 104 104 103 103 66 66 64 65 65 54 16 24 56 51 46 47 95 95 94 18 109 109 64 113 112 113 89 90 99 98 98 NOCPM Nokia PLAT CBT NSSCC NSSCOM NSSREC NSSREL M11 PR NSSREL M11 The NSSROU NSSSIG NSSTSH NWGINTe 4.0 NWGOM 4.0 OSSADM REL 3 OSSADM1 OSSADM2 OSSBUREC OSSITG OSSPLAT OSSSEC OSSUSER REL 3(e) PCN PM PROXYOM PS CN PM WS RAN PM WS RANOP RANOSS INT RANPROD RFLEXH RFLEXH and RMETRO RNC 1.5 ARCe RNC 2.0 ARCe SCN CC M12 SG2 RELe SG3 RELe SGN2 RELe SMLCOM SMSCASE SMSCOM SMSCOPT SMSCREL SMSSYS SNMPITK SQMADM SQMCONF SQMDEV SQMINT SWPLAT ADM SWPLAT ESS TGWOM TGWSYS TR IAC CityLink TR IAC I TR OM CityLink TR OM NEW NMS TR OM NL29x TRAFFICA Z3.1 TRAFFICA Z3.1 ADM TriULTCOM CBT ULTCTM UndGSMe USSDCOM USSDSYS 78 21 50 46 47 43 43 48 48 47 99 100 68 68 69 69 70 23 19 23 61 100 79 79 85 87 87 30 30 37 38 50 57 57 57 107 92 92 92 93 91 70 111 112 111 111 22 22 96 96 31 31 31 33 33 52 52 28 28 12 93 93 118 Welcome to Nokia Training 119 0403 Libris Copyright © 2003 Nokia. All rights reserved. Nokia, Nokia Connecting People, FlexiHopper, FlexiServer, InSite, MetroHopper, MetroHub, MetroSite, NetAct, PrimeSite, PowerHopper, Talk Family, Traffica and UltraSite are trademarks or registered trademarks of Nokia Corporation. Other product and company names mentioned herein may be trademarks or trade names of their respective owners. Products are subject to change without notice. NOKIA CORPORATION Nokia Networks P.O. Box 300 FIN-00045 NOKIA GROUP, Finland Phone: +358 (0) 7180 08000 www.nokia.com