1. C O R P O R AT E P R O F I L E 2. Providing vision and vigourAs the global leaders in air-conditioning, Daikin People in India appreciate quality products andhas made significant investments to create thethe Daikin range is ideally suited to consumersinfrastructure that no other HVAC company has who are willing to enjoy the superior Daikinmade till date in India. The setting up of Indiaexperience that is now available across thefacility at Neemrana, Rajasthan encapsulateslength & breadth of the Indian sub-continent.this vision of Daikin for its consumers as IndiaWe are committed to provide unmatchedis Daikins one of the fastest growing marketsconsumer experience with a network of highlyglobally and this investment is in line withtrained sales and service manpower and ourstrong channel partner network.Daikins objective to gain a leadership positionDaikin remains committed to taking thein the India.necessary strategic initiatives in developing thecultural & professional fabric at Daikin India.So, resource allocation on brand, processes &people development forms its core as it gainsmomentum to becoming the market leader.Mr. Toshio Nakano,ChairmanDaikin Industries (Thailand) Ltd.& Daikin Airconditioning India Pvt. Ltd.Having dedicated ourselves to developing newmany revolutionary technologies such astechnologies that add quality to life in everyDaikins VRV III (Variable Refrigerant Volume)form, we at Daikin walk on to realise our dream that was successfully launched in 2006.for a better world. Consumer satisfaction Innovative products such as the Cassette typeremains our top priority and your trust is ourindoor equipment & multi-split proved tobiggest asset. We strive towards a holistic be a landmark in the Indian air-conditioningdevelopment of the world through innovative,market. The last eleven years have seen useco-friendly technologies.strengthening our roots in the Indian market.We set foot in India in April 2000. Now with our state of the art 40 acre fullyOur efforts towards efficient use of energy operational manufacturing facility in Neemrana,along with effective utilisation of resources Rajasthan, we will be able to serve youbore fruit as we progressively introduced more closely and swiftly. I am confident thatthis union and trust that we share will onlystrengthen with time as we continue to weaveharmony into our lives.Kanwal Jeet JawaManaging DirectorDaikin Airconditioning India Pvt. Ltd. 3. Contents2 Heritage4 About us6 Daikin India Network7 Product Range12 Technical Support & After Sales Support14 Daikin Solution Plaza15 Social & Environmental Commitments16Daikin Indias Production FacilityWhen we innovate today, we know that tomorrowwell want to improve on it. When we create an auraof comfort, we ensure it spreads to the entire world.When our customers applaud us, we know that it istime for us to do something better, again. Why do wecontinue to innovate?Because the road never ends.Theres always more to be done. 4. HeritageAs Worlds No. 1 Air-conditioningCompany, Daikin is committed todelivering air-conditioning solutions thatenhance the quality of life all aroundthe world.A diverse multinational company, DaikinIndustries Ltd. was established in 1924.With headquarters at Osaka, Japan, theDaikin family has more than 40,000members, working across 60 productionbase units and 191 consolidatedsubsidiaries worldwide. As the worldssole manufacturer that develops along line of products from refrigerantsto air-conditioners, Daikin advocatescomfortable living on the strength ofadvanced technologies.Today, the world has become a singleglobal market and we continue to address Daikin - The Indiannew challenges as we move aheadCorporate Citizentowards our goal. Vision Environment PolicyKey Highlights To be Indias most preferred Daikin Air conditioning India air-conditioning company.is committed to protecting theDaikin Global environment & the ozone layer Net Sales:14,504 million USD* MissionThis is ensured in all our operationsfrom pre-sales, installation and Paid-In Capital: 1063 million USD To contribute to the society byafter support of air-conditioning providing the most advanced air- Incorporated: Feb 11th, 1934 solutions by: conditioning solutionsDeploying group management* As on 31st March 2011 To ensure continuous customerphilosophy & environment satisfactionguidelines To establish Daikin brandAdapting procedures for as a brand of trust andrefrigerant handling, resource confidence and a brand whichconservation and waste our customers, dealers andmanagement employees are proud ofConstantly improving theenvironmental management Philosophy systems Absolute credibilityPreventing pollution and adverse Enterprise managementenvironmental impacts. Harmonious personal relationsLegal compliances2 5. Daikin As A Global Corporate Citizen SubsidiariesEmployeesThe Americas 28 4,465Europe, Africa and Middle East 56 5,810China 30 11,434South-east Asia and Oceania37 8,714Japan (Daikin Headquarters) 40 11,146 3 6. About UsDaikin Airconditioning India Pvt. Ltd.a subsidiary of Daikin Industries Ltd., MilestonesJapan is one of the leading globalmanufacturers of both commercial andresidential air-conditioning systems. 2000After introducing our superiorDaikin enters the Indian market in a JV with Ushaair-conditioning solutions in India in theShriram Group at 80:20 stakes respectively asyear 2000, we gained the trust of our Daikin Shriram Airconditioning Pvt Ltd.valuable customers with our innovativerange of products and dedicationtowards quality. Our never-ending questfor innovation has made us the marketleaders for both commercial-use andhigh-end residential air-conditioningsystems. An ISO 14001 certified company;we remain committed to keep customersat the core of everything we do. Imbuedwith a Quality First global philosophy, weat Daikin walk on to realise our dream fora better world. 2002Daikin introduces the VRV technology to IndiaDaikin India TeamKey HighlightsDaikin India Net Sales Rs.850 crores*2004 Investment in India: Rs. 7,427 millionDaikin India becomes a wholly owned CAGR: 133% subsidiary of Daikin Industries Ltd., Japan* As on 31st March 20114 7. 2007Daikin India relocates HQ to GurgaonDaikin commences business of McQuayChillers in India2008Groundbreaking ceremony of Daikin Indiasmanufacturing base at Neemrana, Rajasthan2009Production commences at the manufacturingplant in Neemrana, Rajasthan5 8. Daikin India NetworkWith a wide, comprehensive distribution network and well spread spare parts centres pan India,we ensure that we are well within your reach at all times. Well equipped with trained manpower,stocks of spare parts and tools, our service centres are ready to cater to a variety of your air-conditioning needs. On the other hand, the warehouses ensure availability, proper storage andtimely delivery of products across India.11 Branch Offices (Sales & Service) Chandigarh13 Resident OfficesDelhi NCR Gurgaoa4 Mother Warehouses Neemrana JaipurLucknow17 Supporting WarehousesDaikin Solution Plaza (DSP) - 57AhmedabadKolkataChannel Partners - 805Authorised Service Providers (ASP) - 61Bhiwandi MumbaiHyderabad PuneBengaluruChennaiBranch OfficesMother warehousesManufacturing FacilityManufacturing Unit at Neemrana, RajasthanDaikin India Head Office at Gurgaon, Haryana6 9. ExhaustiveProduct RangeExperience bliss with every Daikinproduct. With innovative and eco-friendlytechnologies, Daikins energy-savingair-conditioning solutions create apeaceful and harmonious environment allaround you. Daikin has the unique abilityto add a sense of calm to your space bothaesthetically and functionally.Full Range of Split ACs 0.75 TR to 4.65 TR High Energy Efficiency Super Quiet Operation Self Diagnosis Function Sophisticated Design Long Piping Length Durability Ceiling Mounted Cassette (Round Flow) TypeCeiling Mounted Cassette Type Wall Mounted Split Type Ceiling Suspended TypeWall Mounted Split TypeFloor /Ceiling Suspended DualType Floor Standing TypeAir Purifier 7 10. Widest Range of VRV Systems3.2 TR to 45 TR (Single Unit Capacity)High COP (Coefficient of Performance)Environment Friendly (R-410A)Efficient and High Performance SystemsFlexibility in design & operationsLong piping lengthCompact-space saving Ceiling Mounted Cassette Slim Ceiling MountedWall Mounted Type(Round Flow) TypeDuct TypeCeiling Suspended Type Ceiling MountedCeiling Mounted CassetteCeiling Mounted Duct TypeCassette Corner Type (Double Flow) TypeFloor Standing Duct TypeVRV Air CooledOutdoor UnitCompact CeilingMounted CassetteTypeFloor Standing TypeVRV Water CooledOutdoor Unit VRV-III-S Outdoor UnitHeat Reclaim Ventilation8 11. Ductable & Packaged ACsWide Range -1 TR to 50 TRFlexible and Comfortable Air DischargeVersatilityLong Piping LengthSwitchable Fan SpeedDurability High Static Low Static Pressure TypePressure Type Middle Static PressureFloor Mounted High Type Indoor UnitStatic Pressure Type9 12. ChillersWide range 60 TR to 2700 TR (SingleUnit Capacity)Multiple Compressor design offersexcellent redundancyHigh COP complying to GreenBuilding Norms Single CompressorDouble Compressor Centrifugal ChillerCentrifugal Chiller Water Cooled Screw ChillerAir Cooled Screw Chiller10 13. Network Solutions Air-conditioning Management SystemsControl SystemsWe at Daikin believe that even the mostadvanced technology should be accessiblein the simplest manner. Our user-friendlycontrol systems are easy to use for all ourair-conditioning solutions. The flexibilityof our control systems enables thetechnology to interact with you, leading toan optimum utilisation of resources andconservation of energy.Wireless RemoteControllerResidential Wired Navigation WiredWired Remote Controller Remote Controller Remote ControllerCentral RemoteSchedule TimerUnified ControllerController 11 14. Promptness Whether it is a call to provide technical support, deliver a part or respond to an inquiry, our technicians always respond with prompt services. Reliability Our dedicated and well trained team deals with problems using technical expertise to provide the most reliable solutions. Care Daikin gives considerable importance to communication with customers and strives to provide an exceptional level of service.Technical Support & AfterSales SupportWe are focused on the pursuit of Total ServiceQuality to provide as much comfort andsupport to our customer as possible. Ourextensive technical and after-sales supportteam is devoted to one thing: CustomerSatisfaction. By combining extensivetechnological knowledge and experience weensure promptness, reliability, and care inaccordance with Daikins Global Standards.Technical Workshop at NeemranaChannel Partner briefing session at the Factory12 15. Problem solving sessions for technicians at ACDC, NeemranaAir ConditioningDevelopment Center(A.C.D.C) atthe factory is thecorner stone forLive product demonstrations for technicians at factory, Neemranacontinuous learning& development atDaikin India Briefing session on the assembly line at the factory at NeemranaEngineers at work in the Daikin factory13 16. Daikin Solution Plaza (DSP) Daikin Solution Plaza is a one stop shop for all Daikin products under one roof. These Solution Plazas across India offer our entire array of state-of-the-art technology products in an interactive environment for customers. This is a unique concept that helps Daikin enjoy greater visibility while getting closer to our customers, at large while offering actual touch & feel of the products. These Daikin Solutions Plazas has on display the entire residential, light commercial & commercial range Daikin air-conditioning products. These Daikin products bring with them strong technology from Daikin Global that offers lower cost of ownership topped with unmatched quality and durability. Daikin air conditioners are now available to the consumers through these 57 Daikin Solution Plazas across India that has been specially designed by Daikin to provide unmatched quality & services.14 17. Contributing to Sustainable developmentof Society with EnvironmentalConsciousness and Quality as key pillarsThe Daikin Group provides customers with the ultimate convenienceand comfort through high-quality products and services and practicesa shared code of conduct that includes quality standards and vigorousenvironmental protection. The world is transitioning to low-carbonsocieties and anticipating this change in the times, the Daikin Group isengaging in business activities grounded in the pillars of CSR: creationof new value, provision of environmentally conscious products andservices on a global scale, and development of the human resourcesthat make these activities possible.In addition to reducing greenhouse gas emissions from production andraising the environmental awareness of our employees, we undertakeenvironmental initiatives that have tremendous potential to becomethe cornerstone for our environmental strategy.These initiatives include contribution to society through the provisionof environmental technologies, worldwide expansion and enhancementof the environmentally conscious products, full-scale entry into theheating business using heat pump technology, and the establishmentof a structure for the applied solutions business. These actions havemade it possible for the Daikin Group to provide products that meet theenvironmental & quality needs of countries and regions including Asia,Europe, and the United States. 15 18. Daikin’s engine for growth - The and meeting market needs in terms of product specifications, Daikin India plans to strengthen its leadership on the IndianNeemrana Manufacturing Facilityterrain.Daikins manufacturing plant at Neemrana, Rajasthan aimsat creating products that will make peoples lives more Initial project investment of about Rs. 2,100 millioncomfortable. It is supported by a network of production bases Spread across a sprawling area of 160,000 sq. mtrs.throughout the world and showcases the application of advanceProjected annual production capacity:technology and equipment. Our comprehensive quality controlsystem features centrally computerised management of quality 20,000 VRV (Variable Refrigerant Volume) unitsand production data to facilitate timely production that bears 1,800 Chiller unitsthe stamp of excellent quality. The manufacturing facility follows Daikins Global PhilosophyMoreover, due care is taken to create a pleasant working of being an organisation committed to the environment andenvironment for the employees, as we are of the firm belief that is designed to fully recycle water for its operations. More thana superior working environment is essential to produce superior50 percent of the open area is left as green area & 34 percentproducts. Through our quality control system and corporate area is treated as green area with trees & plantations. Daikinactivities, we ensure compliance with international qualityNeemrana facility incorporates Daikins global Environmentalchecks and environmental management standards. Management System (EMS) that has been implemented in the factory promotes adapting procedures for refrigerant handling,We aim to serve the Indian market with locally manufacturedresource conservation & waste management.products as much as possible. By reducing the supply lead-time Strategically located at NH-8 Distance from Gurgaon:97 kms. approx.16 19. Contact Us Head Office DAIKIN AIR CONDITIONING INDIA PVT. LTD. 12th Floor, Building No 9 Tower A, DLF Cyber City DLF Phase III, Gurgaon 122002 Haryana, India Tel: 0124-4555444, Fax: 0124-4555333 Email ID:
[email protected] Neemrana Plant SP2-12 to SP2-15 & SP-2-24 to SP2-27, RIICO New Industrial Complex (Majrakath), Neemrana, Alwar, Rajasthan Tel: + 91-1494-229 100 Sales & Service Offices Ahmedabad Tel: 079-26583013-14, 32988495, 36583364 Bengaluru / Bangalore Tel: 080-25590452-54 Chandigarh Tel: 0172-5089862-64Cool, Chennai Tel: 044-24314210-15 Delhi NCR Tel: 0124-4555444calm and Hyderabad Tel: 040-32971231, 39134287collected Jaipur Tel: 0141-2223215 Kolkata Tel: 033-22894259-60The character of Pichonkun represents morning fresh dewLucknowdrops, akin to Daikin air conditioners. The character firstTel: 0522-2787307, 2787340, 2787291appeared in a TV commercial aired in Japan, to highlight Mumbaithe humid-control feature of Daikin air conditioners. Tel: 022-30926666Its comforting and friendly appearance was instantlyappreciated by all. Named after the refreshing sound Puneproduced by the falling of a water droplet, PichonkunTel: 020-25560601, 25560300portrays a world of calm and peace for consumers. In all of us, The Daikin Environment Symbola green heart In environmental protection activities, the little efforts that individuals contribute add up to big things. The symbol of the Earth in the shape of a green heart represents the determination of each and every employee of Daikin to think green (think of the Earth and take care of the environment). 20. (
[email protected])concept and design at12th Floor, Building No 9 Tower A, DLF Cyber CityDLF Phase III, Gurgaon 122002, Haryana, IndiaTel: 0124-4555444, Fax: 0124-4555333Email ID:
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