Dialog Television User’s Manual CDVB5110D Table of Contents 1. Important Safety Instructions………………………………………………………… 2. Connecting to TV………………………………………………………………………. 3. Controls & Functions a. Front panel…………………………………………………………………….. b. Rear Panel…………………………………………………………………….. c. Remote Control Unit………………………………………………………….. 4. Settings & Operations a. Restore factory Re-set………………………………………………………… b. Parental Control………………………………………………………………... c. Favorite Channel Selection…………………………………………………… d. Timer Reservations……………………………………………………………. e. Program Guide –EPG…………………………………………………………. f. Manual Scan……………………………………………………………………. g. Performance……………………………………………………………………. 5. Trouble Shooting………………………………………………………………………... 2 Important Safety Instructions Power Supply 95~240V AC 50/60Hz ( general) Location Locate the receiver in an indoor location with good ventilation, suitable temperature, no direct sunrays, low humidity, and low vibration. Unplug the STB during lightening, storms or when unused for long periods of time. Place the receiver at least 30cm from the wall & do not put heavy objects or any electrical appliance on top of the receiver. Avoid Overloading Do not overload wall outlets, extension cords or adapters as this can result in fire or electric shock. The symbol, is intended to alert the user to the presence of un-insulated “dangerous voltage“ within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons The symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product WARNING: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture. NOTE : if not used for long, please remember to pull out the power cable or turn off the power. 3 Cleaning Disconnect the STB from the wall socket before cleaning. Use a dry cloth to dust the STB. Avoid objects & Liquid Entry Do not insert any kinds of small objects such as coins into the receiver & keep liquids away, as it may result in short circuit. Ventilation Openings The Receiver’s ventilation openings prevent itself from heating. Do not block then as it may cause malfunctioning. Ensure that free airflow is maintained around the receiver. 4 Connecting STB (SET TOP BOX) to TV RCA video /audio Connector 1. Connect your aerial into the set top boxes RF - IN socket. 2. Connect the supplied RCA cables to the Set Top Box RCA outputs and your TVs RCA inputs. 5 Controls and Functions CDVB5110D (Coship) Front Panel 1 2 3 4 POWER - Press to switch between operation and standby modes OK – Press to display program list or confirm an item in the menu , 5 VOL – Adjust the volume when watching a channel, or move to the left or right item in the menu , 7 CH – Change the previous or next channel when watching TV, or move to the next higher or lower item in the menu. 6 MENU – Press to display main menu 6 Rear Panel 1 2 3 4 5 6 7 8 9 LOOP OUT - if loop through output from digital tuner RS232 – Connect to a PC for software upgrade S/P DIF – Output for connection to a digital amplifier S-VIDEO – Connect to the S-VHS jack on the TV VIDEO – Video signal from the receiver to the TV MONO – Mono signal from your receiver to TV LBN IN – Connect to Satellite antenna (If input from LNB to digital tuner) RF IN – Signal input from local CATV network or outdoor TV antenna RF OUT – UHF RF output to TV set’s antenna in 10 ,11 LEFT / RIGHT – Audio signal from your receiver to TV 12 100-240V~ - Power Supply 13 ON / OFF – Main power switch 7 Remote Control Unit (RCU) Press to switch between TV & radio mode Press to switch between operation & Standby mode Press to temporarily mute Press to capture video image Numeric Keys Key unavailable Switch between TV & AV mode Select the program that was previously viewed Press to show channel bar while watching TV 20 & 23 – Move up/down the highlighted bar for selecting options on the menu Press to return to previous menu Main Menu or return to screen from sub menu Press display TV program select window. Also used to select an item from the menu 22 & 7 – To change program. press to toggle among options or for input box active or volume control Press to display favorite TV list window 25 & 26 Key unavailable 27 & 29 - Volume control when watching TV Press for EEPG info window Press for audio setting window Key unavailable 11 & 13Move up/down a page in TV program select window Key unavailable Key unavailable 28 & 30 - Key unavailable 8 Settings and Operations CDVB5110D (Coship) Restore Factory Re-Set (Factory Default) The operation deletes all the data currently saved and settings and returns the system to the initial status. 1. Press ‘Menu’ button 2. Select ‘Installation’ 3. Enter password 4. Press ‘OK’ to continue, ‘EXIT’ to cancel Parental Control In order to prevent certain channels being viewed. To enable the parental Control 1. Press ‘Menu’ button 2. Select ‘Parental Control’ 3. Enter password 4. Select ‘LOCK’ or ‘NO LOCK’ To set Channels for blocking 1. Press ‘Menu’ button 2. Select ‘Installation’ 3. Enter password 4. Select ‘Channel Edit’ 5. Select the channel & press ‘LOCK/NO LOCK’ (using yellow button on RCU) 9 Favorite Channel Selection To designate the channels of the current TV list as the favorite channel. Add to favorite list 1. Press ‘Menu’ button 2. Select ‘Installation’ 3. Select ‘Set favorite list’ 4. Add channels as instructions given Edit channels from favorite list 1. Press ‘Menu’ button 2. Select ‘Installation’ 3. Select ‘ favorite list edit’ 4. Select the respective channel from the favorite list from 5. Use the four color keys on the RCU for the necessary function Skip (Red Key) Lock (yellow Key) Move (Green Key) Delete (Blue Key) keys. Timer reservations This function allows to set the time to make the receiver perform the designated actions including timer based wakeup/sleep the STB. The function is not available with the Coship STB. Program Guide – EPG EPG shows the event information on the current TP channel by time zone. The event is displayed only at the channel’s that has EPG information. EPG is divided into daily, weekly & extended mode. When EPG button is pressed daily mode is displayed as a default. Press EPG button on the RCU. 10 Manual Scan The function allows searching for channels on a manual mode. 1. Press ‘Menu’ button 2. Select ‘Installation’ 3. Enter password 4. Select ‘Channel search’ 5. Select ‘Manual Search’ ( Blue button on RCU) Performance The function allows verifying the link quality and the power. Press the ‘Red’ button on the remote control unit(RCU). 11 Trouble Shoots Seq No 1 2 3 4 5 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 Fault Identification Error Messages - E-04 / E-05 / E-06 / E07 Error Messages - E-17 Error Messages - E-30 Error Messages - E-48 / E-52 Error Messages - E-50 STB - No Power (No LEDs ON) STB - No Power (Only red LED is ON) STB - STB hanging / 8888 / 0000 / LOCK STB - STB Non-responsive STB - STB Restarting Video - Blank (No audio and video) Video - Blank but can see Information Bar Video - Black and white only Video - Abnormal colors Video - No video but can hear audio Video - Video freeze Video - Some channels / Channel blocks missing Audio - No audio Audio - Audio corrupted Remote - No response Possible Cause for Error Smart Card Problem Smart Card / STB Mismatch Waiting for authorization No Reception No Services Tuned Power unit failure Power unit failure STB issue STB issue STB issue STB not responding/cable error MPEG decoding problem Video standard mismatch video output problem video decoding problem STB not responding/signal interference Signal interference Audio decoding problem Audio decoding problem RCU issue Possible action (by customer) Remove; Clean contacts; Re-insert Place the original SIM card in the original STB Wait for 2 minutes and if message does not disappear automatically, call DTV hotline check Weather / Dish alignment Rescan + Check all TPs level & quality Check power supply Call DTV hotline Try a factory reset Power reset Power reset/factory reset power reset/check AV cables Channel swap/power reset/factory reset Check settings on TV/check STB video output setting(PAL) Check settings on TV/check STB video output setting(PAL)/power reset/factory reset check video cable/Channel swap/power reset/factory reset power reset/channel re-scan/factory reset Rescan + Check all TPs level & quality power reset/check AV cables power reset/factory reset/check for loose connections Check battery and polarity