1. PRINCIPLES OF SUPPLY CHAIN MANAGEMENT MGMT 3106 SYLLABUS Fall 2008 Course Number: MGMT 3106 Course Title: Principles of Supply Chain Management (3-0-3) Prerequisites: MGMT 3101; MKTG 3101 Instructor: Professor John Mascaritolo Course Location: University Learning Center – U420 – T/R University Learning Center – U425 - R Meeting Times: Tuesday and Thursday Class – 3:35 pm to 4:50 pm Thursday – 8:00 pm to 10:30 pm Office: A-40 Office Hours: Tuesdays and /Thursdays 10:00 am to 12:00 pm 2:00 pm to 3:00 pm 6:00 pm to 7:30 pm. All other times by appointment Phone: 678-466-4564 (Office) 678-466-4500 (Department Office) Home Page: http://business.clayton.edu/mascaritolo/ e-mail:
[email protected] Required Text: Coyle, Bardi, and Langley, Supply Chain Management – A Supply Chain Perspective, 8th Edition, South-Western Thompson Learning (2003) ISBN 0324376928 Additional Resources: (1) Access to a notebook computer, which must be brought to class when specified by the instructor (2) A calculator, which should always be brought to class Computer Competencies Required: This course requires basic knowledge of computers. E-mail and on-line research will be utilized. 1 2. ITP Choice Policy: Each CCSU student is required to have ready access throughout the semester to a notebook computer that meets faculty-approved hardware and software requirements for the student's academic program. See http://itpchoice.clayton.edu for full details of this policy. Academic Integrity: Academic integrity is of paramount importance at Clayton State University. Students are expected to abide by the Student Code of Conduct as outlined in the University’s official Student Handbook. Student Policies: Students are expected to abide by all policies in the University Catalog, Student Handbook, and the list of Basic Student Responsibilities posted on the Registrar’s Web site: http://adminservices.clayton.edu/registrar/. Special Accommodations: Individuals with disabilities who need to request accommodations or obtain this document in an alternative format, please contact the Disability Services Coordinator, Student Center 214, 770-961-3719. Disruption of the Learning Environment Behavior which disrupts the teaching–learning process during class activities will not tolerated. While a variety of behaviors can be disruptive in a classroom setting, more serious examples include belligerent, abusive, profane, and/or threatening behavior. A student who fails to respond to reasonable faculty direction regarding classroom behavior and/or behavior while participating in classroom activities may be dismissed from class. A student who is dismissed is entitled to due process and will be afforded such rights as soon as possible following dismissal. If found in violation, a student may be administratively withdrawn and may receive a grade of WF. E-mail Process: Being that all student campus email addresses only contain the school assigned student number it becomes very hard for the professor to identify that student sending an email. It will be required that all emails should contain the student’s name and the class the student is attending. You can also contact the HUB center to find out how you can get your name as part of your school address. NO EMAILWILL BE RESPONDED TO BY THE PROFESSOR IF IT DOES NOT COME FROM THE SCHOOL EMAIL SYSTEM OR DOES NOT IDENTIFY WHO IS SENDING THE EMAIL. 2 3. CSU policy concerning Children in classes And on-campus: Children are not permitted in classrooms. Faculty will not allow children to be present in their classrooms. If a student brings children to class, the student and children must be told to leave the classroom. Unattended children will not be permitted on-campus (in hallways, the gym, the library, outside of buildings, etc.). Public Safety (770 961-3540) will be notified if unattended children are observed on campus. If faculty or staff observe unattended children on-campus, they are responsible for informing Public Safety. The campus police will take any unattended children to the classroom of the parent, and will get the parent out of class. The parent will not be permitted to bring such children into the classroom. Parents are referred to Campus Life (UC Room 258, 770 961-3510) for information concerning childcare facilities off- campus. School of Business Mission: The Mission of the School of Business is to: - Prepare a diverse student body for business and professional careers by providing a quality education. - Provide a student-centered learning environment, using technology to enhance student learning. - Support faculty in applied and instructional research and service to the profession. - Serve primarily the metropolitan Atlanta area. Important Dates: August 18 – First day of fall classes September 1 - Labor Day (No Class) October 11 – Last day to withdraw and receive a W grade October 11 – Advance registration for Spring 2009 November 26-30 – Thanksgiving Break (no classes) December 11 – Fall commencement December 24 – Jan 1, 2009 – Winter Holiday Break (Campus closed) 3 4. Course Description: Logistics and Supply Chain Management is unique and, to some degree, represents a paradox because it is concerned with one of the oldest and also the most newly discovered activities of business. (From Chopra and Meindl) Supply chain system activities – communication, inventory management, warehousing, transportation, and facility location – have been performed since the start of commercial activity. It is difficult to visualize any product that could reach a customer without logistical support. Yet it is only over the last few years that firms have started focusing on logistics and supply chain management as a source of competitive advantage. There is a realization that no company can do better than its logistics system. This becomes even more important given that product life cycles are shrinking and competition is intense. Logistics and Supply Chain Management today represents a great challenge as well as a tremendous opportunity for most firms. In this course we will view the supply chain from the point of view of a front-line supervisor. Logistics and Supply Chain Management is all about managing hand-offs in a supply chain – hand-offs of either information or product. From our perspective we will use the phrases logistics management, supply chain management and demand chain management interchangeably. Our goal is to understand how logistical decisions impact the performance of the firm as well as the entire supply chain. Course Objectives: The objectives for this course support the mission statement for the School of Business and expected learning outcomes for the B.B.A. in the specific area of logistics and supply chain management. These objectives are: 1. To introduce and study logistics/supply chain operations. 2. To give students the opportunity, both orally and in writing, to critically describe, analyze, and recommend improvements in logistics and supply chain operations. 3. For students to analytically solve problems related to inventory management, facility location, and supply chain optimization. 4. To utilize computer resources to research and analyze supply chain operations. 5. To understand the global environment and strategic alliances in modern business and their impact on supply chain management. Course Outcomes: Upon completion of this course, the student should: 1. Understand basic terminology and supply chain operations in the context of today’s business environment. 2. Be able to observe and study business operations and then describe the logistics/supply chain systems in oral and written presentations. 4 5. 3. Be able to recommend areas for improvement in logistics and supply chain operations. 4. Understand effective inventory management policy, demand variability, forecasting and lead time on inventory level and cost. 5. Understand the effect of demand variability and vendor managed inventory on optimizing the supply chain. 6. Understand the importance of strategic supply chain alliances and the impact of centralized versus decentralized networks. 7. Understand basic international issues in supply chain management. Course Procedures To Be Followed: 1. Course objectives and outcomes will be accomplished through reading, lectures, discussion, quizzes, guest speakers, assigned problems, case analyses and examinations. 2. Student presentations will include appropriate visual aids such as power point slides; one copy will be given to the instructor on the assigned presentation date. 3. Problems and Case Analyses write-ups are to be submitted on or before the due date. If a submission date is missed, see the professor personally with a written reason. If approved by the instructor, late submissions will be accepted one class period after the due date, but an automatic reduction of 20% will be taken. 4. Examinations will cover material presented in class and in the textbook. If a scheduled exam is missed, see the professor personally with a written reason for the absence. Make-up exams will be given only in the case of serious illness; the professor reserves the right to exercise personal judgment in other cases. An excused absence for medical reasons requires a written excuse from a doctor’s office. If you cannot see a physician for financial reasons, CSU offers a free clinic that is located in room D-207. All make-up exams are usually comprehensive in nature. Failure to take a scheduled exam, without prior permission for an excused absence, will result in a “0” grade for that exam. Course Changes: The course syllabus provides a general plan for the course. The professor reserves the right to make periodic changes to the syllabus, including: assignments, projects, case studies, examinations, etc., in order to accommodate the needs of the class as a whole and fulfill the goals of the course. 5 6. Project: Project: Each student will concentrate on the assigned chapter of choice to answer five (5) selected questions that are associated with the chapter’s subject material. • The assigned questions will be answered in a paper format written in Times New Roman Font size 12, double spaced as a complete paper in ASA format. • Each question will be answered in a minimum of two pages using outside references to support the text book information and subject material. • Each question page will state the question at the top of the page followed by the answer. • There will be a title page and a summary page explaining what the chapter was about. • In addition to the student will do a presentation covering the assigned chapter and five (5)questions. Each presentation will be in PowerPoint presented to the class on the assigned date listed in the course syllabus. • The PowerPoint presentation must be sent to the professor no later than one day before the assigned presentation date so the presentation can be saved on the professor’s PC. The professor’s PC will be used for all the presentations. Assessment Tools: Project Analysis and Presentation 30 % Examinations Mid-term 20 % Final 30 % Quizzes 20 % Total 100% Note: Lack of Attendance will have an effect on your grade – See Attendance Policy below Class Attendance Policy: Each student is expected to attend class on all scheduled days, and must to be on time. Cell phones must be turned off during class as well as PC’s unless instructed to have them open for class needs. • A student is allowed one missed scheduled class period without affecting their grade. • If a student is absent for two scheduled class periods, his/her grade will be reduced by a letter grade. • If a student is absent for three or four scheduled class periods, his/her grade will be reduced by two letter grades. • If a student is absent for five or more scheduled class periods, his/her grade will be an “F” for the course. 6 7. Tardiness: Every student is expected to be in class at the scheduled starting time • Being late to class is indicated by a student entering the classroom after the professor begins the class session. • One recorded late will be the equivalent of one class hour. A total of three times late will equal one full schedule class period. • The number of times late will follow the same number of occurrences as listed above for absences and grade reduction. Grading: Grades will be assigned using the following scale: A: Average of 90 – 100% B: Average of 80 – 89% C: Average of 70 – 79% D: Average of 60 – 69% F: Average of 0 – 59% W: Withdrawal from the course on or before February 12, 2008 WF: Withdrawal from the course after February 12, 2008 Note: Should you feel it necessary to drop this course, please discuss this feeling with the professor before you make your final decision. It is important to make sure there are no perceptions of the course or yourself in making the decision to drop the course. TUESDAY and THURSDAY CLASS SCHEDULE Course Outline: DATE TOPIC August 19 Course introduction/overview/syllabus. Introduction of class members and professor Chapter 1: Supply Chain Management – An Overview August 21 Chapter 2: Role of Logistics in Supply Chains August 26 Chapter2 (cont) August 28 Chapter 3: Global Dimensions of Supply Chains Service. Assign project. Sept 2 Chapter 4: Supply Chain Relationships Sept 4 Chapter 9: Managing Inventory in the Supply Chain Sept 9 Chapter 7: Demand Management Sept 11 Guest Speaker Sept 16 Chapter 8: Order Management and Customer Service Sept 18 Chapter 8 (cont) 7 8. Sept 23 Chapter 10: Transportation – Managing the Flow of the Supply Chain Sept 25 Catch up on course material Sept 30 Review for Mid-Term Exam Oct 2 Mid-Term Exam (Chapters 1-4 and 7-10) Oct 7 Chapter 11: Distribution – Managing Fulfillment Operations Oct 9 Chapter 11 (cont) Oct 14 Chapter 13: Sourcing Materials and Services Oct 16 Chapter 13 (cont) Oct 21 Chapter 14: Operations – Producing Goods and Services Oct 23 Chapter 14 (cont) Oct 28 Chapter 5: Supply Chain Performance Measurement and Financial Analysis Oct 30 Chapter 6: Supply Chain Technology –Managing Information Nov 4 Chapter 12: Supply Chain Network Analysis and Design Nov 6 Chapter 15: Managing Reverse Flows in the Supply Chain Nov 11 Chapter 16: Strategic Challenges and Change for Supply Chains Nov 13 Project and Presentation due (Chapters 1-4) Nov 18 Project and Presentation due (Chapters 5-8) Nov 20 Project and Presentation due (Chapters 9-12) Nov 25 Project and Presentation due (Chapters 13-16) Nov 27 Thanksgiving Break –No Class Dec 2 Overview – Careers in Supply Chain Management Review for Final Exam Dec 4 Final Exam (Chapters 5, 6, and 11-16) – Exam date subject to change THURSDAY CLASS SCHEDULE August 21 Course introduction/overview/syllabus Introduction of class members and professor Chapter1: Supply Chain Management –An Overview August 28 Chapter2: Role of Logistics in Supply Chains and Chapter3: Global Dimensions of Supply Chain Services. Assign class project Sept 4 Chapter 4: Supply Chain Relationships and Chapter 9: Managing Inventory in the Supply Chain. 8 9. Sept 11 Guest Speaker Sept 18 Chapter 7: Demand Management Chapter 8: Order Management and Customer Service Sept 25 Chapter 10: Transportation – Managing the Flow of the Supply Chain Review for Mid-Term Exam Oct 2 Mid-Term exam on (Chapters 1-4 and 7-10) Oct 9 Chapter 11: Distribution – Managing Fulfillment Operations Chapter 13: Sourcing Materials and Services Oct 16 Chapter 14: Operations – Producing Goods and Services Oct 23 Chapter 5: Supply Chain Performance Measurements and Financial Analysis Chapter 6: Supply Chain Technology – Managing Information Oct 30 Chapter 12: Supply Chain Network Analysis and design Chapter 16: Strategic Challenges and Change for Supply Chains Nov 6 Team Presentations: Teams One (1) thru Eight (8) Nov 13 Team Presentation: Teams Nine (9) thru Sixteen (16). Nov 20 Overview – Careers in Supply Chain Management Review for final exam –Subject to change Nov 27 Thanksgiving Break – No Class Dec 4 Final Exam on Chapters 5, 6, and 11-16) – Exam date subject to change 9