McDonalds Installation Sign Off TES/POS Checklist National Store : ____________ City : ___________________ State: _____ Date: __________ Installer Tech # 1 : __________________________________ Start Time: ___________ End Time: ___________Mgr. Initials: ___________ Install Start Time: Install End Time: ______________ Go Live Tech : ______________________ Start Time: ___________ Rest. Rep. Init. ______ 2/9/2011 PICTURE Issue PRE-EXISTING INSTALLATION ISSUES * Record RTS reference # for all pre-existing equipment issues RTS # 1 2 3 4 5 6 Y N ZONE 1 – MANAGERS BACK OFFICE Are the following items labeled: POS Server, ISP Server, ISP Serial Hub 10.0.0.149, Cashless , Appliance, Cashless Appliance UPS, POS Equinox Hub 10.0.0.151, ISP Printer 10.0.0.90, COD 1, Converter, COD 2 Converter, COD 1 Power Pack, COD 2 Power Pack, POS Primary Network Switch, Backup Network Switch, and Cashless Appliance Switch. All POS equipment is plugged into orange isolated ground twist lock electrical outlets Is the POS server and ISP connected to a working Tripplite UPS. Is the Tripplite UPS connected to an orange isolated ground twist lock outlet. Is the Primary POS switch and the cashless managed switch connected to the rack mounted power supply. Is the back up POS switch disconnected from power Is the proper equipment plugged into the Tripplite UPS in the correct positions Is the patch panel pre-labeled as per the "McDonald's 2010 Cabling Standard", blanks filled with black inserts, cable guides installed and in use. Verify the Installation of a specified network rack: • 82" bolted to the floor • 77" w/ wall mount • ISP cart w/ wall mount • Alternate w/ wall mount Are the MO drops placed within 2' of the back office server location Is the installation of a 4 port wall plate or biscuit box complete and labeled. Is Wayport plugged into an orange isolated ground twist lock electrical outlet and functioning properly Is the COD converter box (s) positioned less than 4 feet away from the network rack. (Exception: Everbrite LED Black box converter) Are all ceiling tiles moved during installation in place and in good repair Has all old cabling as been removed Has all old equipment and hardware been removed Are the Cat5e homeruns that run along the wall is secured with Panduit chase Are all face plates / Biscuit Boxes securely attached to the wall and labeled Is the NCG switch attached to the rack and are all port locks installed Is there equipment other than computer, communication, and POS equipment plugged into orange dedicated outlets. (Example: fans, heaters, phone chargers, pencil sharpeners) (Correct answer is NO!!!!) Are the AC and Cat5e cables dressed separately (not tied or bound together) Is the back office cabling properly dressed (cable ties, Velcro ties, and Extra slack looks neat) Electrical wires and power supplies and secured. Is the cabling dressed properly behind the ISP cart / network rack in the back office. Record the ISP Serial # 1 2 3 4 5 6 7 8 9 10 11 12 13 N/A 14 15 16 17 18 19 20 21 22 23 24 Page 1 of 6 McDonalds Installation Sign Off Checklist vs 5 0 Mod 02-09-11 Cat5e Plant Cable Management Facility Legacy Removal NGC POS ISP Power X X X X X X X X X X X X X X X X X X X X X X X X Question Picture Restaurant contracted electrician and record on signature page under electrical remediation) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 Y N ZONE 3 – FRONT COUNTER All POS equipment is plugged into orange isolated ground twist lock electrical outlets Are all cables properly dressed (cable ties. phone chargers) Right answer YES!! All AC and Cat5e cables are dressed separately (not tied or bound together) All electrical outlets in the ceiling are below the ceiling grid. DT Expo Monitors.3") verify with a tape measure Is the KVS controller is mounted "right-side up" and 4" from the ceiling Verify EXPO monitors are mounted with threaded rod to LCD Bracket (FPD400) NOT on included pedestal Are all face plates securely attached to tile and properly labeled No dirty devices on IDG "clean power" (fans. MFY 2 (VGA 2). phone chargers) Right answer YES!! Are all AC and Cat5e cables are dressed separately (not tied or bound together) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 Page 2 of 6 McDonalds Installation Sign Off Checklist vs 5 0 Mod 02-09-11 Cat5e Plant Cable Management Facility Legacy Removal NGC POS ISP Power X X X X X X X X X X X X X X X X X X X X Question Picture Cat5e Plant Cable Management Facility Legacy Removal NGC POS ISP Power X X X X X X X X X X X X X X X X X X X X X Question Picture . MFY 2 (VGA 2). with steel bolts. Breakfast. and Verifone devices functioning properly Is the FC Expo Monitor. Breakfast. MFY 1 (VGA1 ). Lunch. DT Expo (VGA2) Are all KVS monitors and KVS bump bars are installed and functioning properly – Lunch and Breakfast Are all ceiling tiles moved during installation in place and in good repair Has all old cabling been removed Has all old equipment and hardware been removed Are all threaded rods is dressed with Panduit chase (threaded rod cover) Is the distance from the bottom edge of the monitor to the floor tile 6' (+/. pencil sharpeners. If no.Y N ZONE 2 – KITCHEN AREA All POS equipment is plugged into orange isolated ground twist lock electrical outlets Is the grill printer (s) located in a secure area and printing readable receipts Are cables run neatly and tied down with Velcro ties (“Zip Ties” for permanent links) Is the Bun Buffer Bump Bar installed functioning properly Are the orange isolated ground twist lock electrical outlets located close to the printer without the printer cables being stretched across the ceiling tiles. to the front counter No dirty devices on IDG "clean power" (fans. determine responsible party (TES or O/O . and DT Runner bump bar functioning properly Are all ceiling tiles moved during installation in place and in good repair Has all old cabling been removed Has all old equipment and hardware been removed Are Cat5e homeruns that run along the wall secured with Panduit chase Are all face plates / Biscuit Boxes securely attached to the wall and labeled Are all cash drawers secured. Is there an A/B switch installed and functional when (2) grill printers are present Are brackets hung for each KVS monitor next to the dedicated outlets and securely mounted Are the KVS monitors installed over a heat source (toaster) (Right answer is NO!!!!) Are the kitchen monitors labeled: MFY 1 (VGA 1). heaters. cash drawers. pencil sharpeners. Lunch. Velcro ties. printers. FC Bump Bar. heaters. FC Expo (VGA 1). and extra slack looks neat) electrical wires and power suppliers Are cables tied down and secured away from being hit by carts Are that the Verifone cables correctly dressed and placed back into re-usable Velcro ties Are Brown communication cables secured to all Verifone pin pads by a metal bar Is there a Verifone card swipe device on all Front Counter registers and is the device functioning properly Is the KVS controller labeled # 3 Are each register’s 4 port biscuit block correctly labeled Is the FC-00 2 port analogue backup located between the highest numbered register and CBB cell and is it correctly labeled Are all registers. heaters. and extra slack looks neat) Are all ceiling tiles moved during installation in place and in good repair Has all old cabling been removed Has all old equipment and hardware been removed Are all Cat5e homeruns and data cables that run along the wall secured with Panduit chase Are all face plates / Biscuit Boxes securely attached to the wall and labeled Are all cash drawers secured. positioned correctly and functioning properly Are all items being displayed after the customer places their order on the COD (s) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 Page 3 of 6 McDonalds Installation Sign Off Checklist vs 5 0 Mod 02-09-11 Cat5e Plant Cable Management Facility Legacy Removal NGC POS ISP Power X X X X X X X X X X X X X X X X X X X Question Picture Cat5e Plant Cable Management Facility Legacy Removal NGC POS ISP Power X X X X X X X X X X X X X X X X X X X X X Picture Zone .DRIVE-THRU CASHIER / DRIVE-THRU OUTSIDE All POS equipment is plugged into orange isolated ground twist lock electrical outlets Is the receipt printer in the cashier booth installed and functioning properly Is the Verifone mounted and functioning properly Is there a Verifone pin pad available for customer use in the Drive Thru and it is functioning properly Is the coin dispenser installed properly and dispensing coins properly Verify the cash drawer and register are functioning properly Is the 4 port wall plate or biscuit box installed securely and labeled Are all cables properly dressed (cable ties. pencil sharpeners. pencil sharpeners. phone chargers) Right answer YES!! Are all AC and Cat5e cables dressed separately (not tied or bound together) Are the DT camera’s installed. DT Expo Monitor labeled DT Expo (VGA 1) and CBB monitor labeled CBB (VGA 2) Are all registers.3") verify with a tape measure Is the KVS controller is mounted "right-side up" and 4" from the ceiling No dirty devices on IDG "clean power" (fans. with steel bolts. printers. and extra slack looks neat) Is the KVS controller casing labeled as KVS # 4. and DT monitors functioning properly Are all ceiling tiles moved during installation in place and in good repair Has all old cabling been removed Has all old equipment and hardware been removed Are all Cat5e homeruns and data cables that run along the wall secured with Panduit chase Are all face plates / Biscuit Boxes securely attached to the wall and labeled Are all cash drawers secured. heaters. to the DT counter Is distance from the bottom edge of the monitor to the floor tile 6' (+/. phone chargers) Right answer YES!! Are all AC and Cat5e cables dressed separately (not tied or bound together) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 19 20 21 22 Y N ZONE 5 & 6 . to the DT Counter Is the merge point camera system (if present) functioning properly.Y N ZONE 4 – DRIVE THRU PRESENT BOOTH All POS equipment is plugged into orange isolated ground twist lock electrical outlets Is there a working wireless bump bar receiver in the present booth Is there a working runner bump bar transmitter available and working Is there a working back-up transmitter located at the ABS Is the 4 port wall plate or biscuit box securely attached to the wall and labeled Is the ABS functioning properly Are all cables properly dressed (cable ties. Velcro ties.3") verify with a tape measure No dirty devices on IDG "clean power" (fans. Velcro ties. with steel bolts. Are all threaded rods dressed with Panduit chase Is the distance form the bottom edge of the monitor to the floor tile 6' (+/. pencil sharpeners. heaters.CBB AREA Equipment to Return to NCR after Installation Store contact name ________________________ Phone Number ____________________ OBF RMA QTY NCR 12 digit Product ID 1 2 3 4 5 6 7 8 9 10 Total # of loose boxes for FedEx to pickup (Do not include over packed boxes) Question Picture Y N RESTAURANT REPRESENTATIVE Was the store clean after installation was completed? Did installers clean up all spare parts. phone chargers) Right answer YES!! Are all AC and Cat5e cables dressed separately (not tied or bound together) Has all old cabling as been removed ZONE 7 . equipment and packaging Has all old equipment and hardware been boxed up and has an RMA been requested INSTALLER / GO LIVE TECHNICIAN All cable certification documents have been signed and submitted Post install pictures have been completed 1 2 3 4 Page 4 of 6 McDonalds Installation Sign Off Checklist vs 5 0 Mod 02-09-11 Cat5e Plant Cable Management Facility Legacy Removal NGC POS ISP Power X X X X X X X X X X X X X X X X Question Picture .Y N 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Is the CBB Bump Bar mounted and functioning properly Is the beverage monitor mounted on a post Is the cabling for the monitor run through the post Is the power on a dedicated orange isolated ground twist lock electrical outlets Is the KVS controller mounted on the wall away from customer view Are the KVS controller cables tied up neatly Are the ceiling plate or wall data jack labeled Is there an audio cable plugged into the monitor or is there an external speaker Did you hear a beep when the first item appears on the CBB monitor Verify the printer is installed and functioning properly Is the On/Off button labeled on the CBB Bump Bar Are all ceiling tiles moved during installation in place and in good repair Is the KVS controller mounted "right-side up" and 4" from the ceiling No dirty devices on IDG "clean power" (fans. VERIFONE SWAP PROGRAM: 1. Go-Live Please note: Please take pictures if appropriate and enter that camera file number at the end of the description. Write down issue picture number if picture taken): Equipment Boxes Opened? YES / NO GO LIVE TECHNICIAN COMMENTS: Page 5 of 6 McDonalds Installation Sign Off Checklist vs 5 0 Mod 02-09-11 . (SERIAL #'S FOR UNITS BEING REMOVED FROM THE STORE) 4 5 6 RESTAURANT REPRESENTATIVE COMMENTS: INSTALLER COMMENTS (Please re-list Pre-Existing Issues from Page 1. 3. _____ REMEDIATION NEEDS: (C) CABLING (E) ELECTRICAL (V) VENDOR All Questions above will be Y except Zone 1 questions 20 and Zone 2 question #8 will be N. If you get an answer other than this please write a more detailed description here of the issues under the Remediation Needs. Rep. 2.McDonalds Installation Sign Off TES/POS Checklist FAX Pages 1 of 2 National Store : _____________City : _________________________ State: _____ Date: _____________ Installer Tech # 1 : _______________________________________ Start Time: ___________ End Time: ____________ Mgr. Init. Store the picture in the issues subdirectory with your other site picture deliverables. Initials: ________ Install Start Time: ________ Install End Time: _______________ Go Live Tech : _______________________________________ Start Time: ________________ Rest. 0 Nancy Bernard – USORT Installation Team Arthur Nascimento – MCD/IT USA HWLab Page 6 of 6 McDonalds Installation Sign Off Checklist vs 5 0 Mod 02-09-11 .3636. Your restaurant will be supported by a Special Restaurant Technology Services Upgrade Support Team during the first 30 days post-install for both ISP and POS systems. Technology. b.NCR Responsible) _________________________________________________________________________________________ (Please sign here if restaurant is responsible) Restaurant Representative Name (Printed) Restaurant Representative Name (Signature ) Please sign here if this is a REVISIT .00132 RTS All system support issues following the install are to be reported to Restaurant Technology Services. ELECTRICAL REMEDIATION OWNERSHIP : RESTAURANT _____ NCR_____ ___________________________________________________________________________________ (Leave blank if . Upon completion of this document all general system support issues are to be reported to RTS at (800) 515 .3636. by calling (800) 515 . The Go-Live Tech will e-mail the completed McDonald’s Check List to: a.NCR Responsible) ___________________________________________________________________________________________________ Restaurant Representative Position / Title Date REMEDIATION .com FAX the last two pages (5 & 6) to 888-848-9590 12/10Version 5.com c.CLOSURE ACKNOWLEDGEMENT (OF APPLICABLE) ___________________________________________________________________________________________________ TES/POS Supplier Installation Lead Tech Name (Printed) TES/POS Supplier Installation Lead Tech Name (Signature) ___________________________________________________________________________________________________________________________________ Restaurant Representative Name (Printed) Restaurant Representative Name (Signature ) __________________________________________________________________________________________________________________________________ Restaurant Representative Position / Title Date The above signature indicates agreement of post installation (remediation) issues listed on the original document at the time of signature are addressed and completed.McDonalds Installation Sign Off TES/POS Checklist National Store : ____________ City : ________________________ State: ________ Date: _______ FAX Pages 2 of 2 _________________________________________________________________________________________________________________________ TES/POS Supplier Installation Lead Tech Name (Printed TES/POS Supplier Installation Lead Tech Name (Signature) _____________________________________________________________________________________________________________________________________________ Restaurant Representative Name (Printed) Restaurant Representative Name (Signature ) _____________________________________________________________________________________________________________________________________________ Restaurant Representative Position / Title Date Restaurant Representative E-mail address ___________________________________________________________________________________________________________________________________________________ Restaurant Representative Name (Printed) (Second Name if Required) Restaurant Representative Name (Signature) (Second Signature if Required) The above signature indicates agreement of the pre-existing installation issues and the post installation issues detailed on this document. The TES/POS Supplier will contact you within 48 hours post install to schedule the remediation work. Upon completion of this document all general system support issues are to be reported to RTS at 1 (800) 515 . Frank Kawashima
[email protected]@us.restaurant responsible) TES/POS Supplier Installation Lead Tech Name (Printed) TES/POS Supplier Installation Lead Tech Name (Signature) (Please sign here if this is a REVISIT .mcd. Command Center # NCR (877) 645 . NCR Help Desk ti230054@ncr. The on site McDonalds Representative at his given e-mail address (Should be hand written on installer hard copy check List). LLC.3636. (RTS) formally know as SEI.com d.